Last Modified May 15, 2014

If you are experiencing domestic violence, serious harassment or anti-social behaviour and need to leave your home immediately, go to the South King Street office| during office hours or phone the emergency accommodation out of hours number, 01253 477600, or go to the nearest police station |if outside of office hours.

Our office hours are:

9.00am to 5.00pm Monday to Thursday
9.00am to 4.30pm on Fridays

You can contact us at:

Housing options
South King Street

Or on telephone number 01253 477760, or email: housing.options@blackpool.gov.uk|

We operate an out-of-hours service, for emergencies only telephone 01253 477600

The Housing options service is closed to the public on Wednesday mornings until 1.00pm, support is available on 01253 477760 for urgent enquiries.

Homeless application

If the housing options service can’t prevent you from becoming homeless we may need to take a homeless application from you. A homelessness application is assessed in accordance with the Housing Act 1996 and we have to look at the following factors:

  • Eligibility – Are you eligible for assistance (not subject to immigration control)
  • Homelessness – Are you homeless (do you have any accommodation anywhere that is reasonable and available for you to occupy)
  • Priority need – Are you in a priority need group (these include households with children, people who are vulnerable)
  • Intentionality – Are you homeless because of something you did, or didn’t do which resulted in you losing your accommodation
  • Local Connection – Do you have a local connection to Blackpool (if not and you meet the above criteria we may refer you to an area where you do have a connection)


If you are eligible, homeless and in priority need we can offer you temporary accommodation. If you are not in priority need we will still try to help you find suitable accommodation, if you have a local connection.

In most circumstances where an applicant is owed a main housing duty the Council intends to discharge its duty into the private rented sector. More information| is given in the policy and procedure for fully discharging a homeless duty and making private rented sector offers.