If you are:
- Homeless today
- Experiencing domestic violence or abuse
- Serious harassment
- Anti-social behaviour
If you need to leave your home immediately, you can come to the South King Street office during our opening hours, or telephone 01253 477760 .
Outside office only you can telephobe 01253 477600.
In cases of violence against you we would advise you to go to the nearest police station.
If you are sleeping on the street we can help with direct access to accommodation such as providing emergency shelter and additional accommodation in severe weather.
We have 2 direct access emergency shelters, with limited spaces.
For people 24 and under
22-24 Derby Road
For people 25 and over
61 Furness Avenue
If you are a member of the public and you have identified a rough sleeper, you can telephone us on 01253 477908 or Email us at firstname.lastname@example.org
Our opening hours are:
Monday: 9.00am to 5.00pm
Tuesday: 9.00am to 5.00pm
Wednesday: 1.00pm to 5.00pm (9.00am to 5.00pm for telephone enquiries)
Thursday 9.00am to 5.00pm
Friday 9.00am to 4.30pm
Outside of our opening hours we provide an out of hours service, for emergencies only, on telephone 01253 477600.
If you want more information about your housing rights and the council’s duties please visit Shelter's website