Customer information regarding Coronavirus (COVID-19) updated 27 March 2020
We will be registering deaths from Friday 27 March by telephone
The Town Hall is now closed to all customers. To make a telephone appointment to register a death, you can either book a designated slot online or phone us on 01253 477177. Athough your online booking confirmation will tell you to attend an appointment at the Town Hall, this is no longer accurate.
- Do not attend you appointment in person
- Ensure your doctor has scanned the deceased'd medical certificate of cause of death (MCCD) to us at firstname.lastname@example.org before you make your appointment
- A registrar will telephone you within an hour of you allocated appoitment start time
Booking your telephone appointment
- Please book your death registration appointment online if you can. We are now operating with limited staff and expect an increasing number of calls. Avoid calling between 12 – 2pm and if you still can’t get through to us to book an appointment, please email us at email@example.com and leave a contact number for us to call you back
- We are liaising with the Bereavement Office at Victoria Hospital, Trinity Hospice and all GP surgeries for the Medical Certificate of Cause of Death (MCCD) to be scanned to us so that relatives do not need to pick this up in person (we cannot register the death without this information)
- If you are told to pick up the MCCD in person, refuse and ask the medical provider to scan it to us at the email address above. We can only accept scans from Victoria Hospital, Trinity Hospice or a GP surgery
- The following people are qualified to register a death:
- any relative residing within the district or elsewhere
- someone who was present at the death (this doesn’t have to be a relative)
- the occupier of a house where the person died there (and the occupier knew of the death) (Occupier includes anyone living in the house and who either owns or is liable for the rent of the whole house or that part of it in which the death occurred)
- any inmate of the house where the person died if they knew of the death
- the occupier of a communal establishment such as a Nursing or Rest home. This person should hold a senior administrative role.
- any person who found the body
- any person in charge of the body
- the person making the decision on the burial or cremation of the body
- a funeral director who is working on behalf of the family and has their agreement to do so
Preparing for your telephone appointment
- Make sure you are available for an hour, beginning at the start of your appointment time
- Make sure you have any documentary evidence to hand of the deceased that will help you spell their name correctly
- You should fill in Information required by the Registrar when registering a death to prepare you for the other questions you will be asked during your telephone appointment
- If you would like to purchase copies of the death entry, the registrar can take payment for these over the phone with a debit or credit card so have this to hand also. Certificates cost £11 each.
What we will do after your appointment
- We will scan and email the paperwork that will allow the funeral to take place directly to the funeral director, hospital mortuary or Trinity Hospice as required
- We will post out any certificates to you that you purchased during your appointment
We realise this is a very stressful situation for you so please bear with us if you're struggling to get through to us. We will continue to work throughout this pandemic on your behalf to ensure that the legal process is completed for your loved one and that the necessary paperwork is issued for the funeral to take place.
Together we will get through this!
Please be aware that the situation is ever evolving and this guidance may need to be updated in line with government guidance as and when it is issued
The information below will only be relevant again once the pandemic is over
Make an appointment
All deaths should be registered at:
The Town Hall
If the online service offers an appointment more than 5 days after the date of death (and you have not had any dealings with the Coroner's office) then please ring us instead to ensure an earlier appointment. Our phone number is 01253 477177 - choose option 3.
Registering a death in Blackpool
Blackpool registration service can only register deaths and stillbirths which occur at the following locations:
Blackpool Victoria Hospital
Trinity the Hospice in the Fylde, Low Moor Road, Bispham
Any private residence, nursing or care home where the Council Tax is payable to Blackpool Council
Fees and payment types
There is no charge for registering a death, but death certificates (certified copies of the death entry) are £11 each at the time of registration and afterwards. Different prices then apply for how quickly you require the certificate and your preferred postal method.
You can pay by cash or credit and debit card.
Registering by declaration
If the death occurred in Blackpool and it is difficult for you to register in person, you can arrange to register the death by declaration at any register office in England or Wales. Search for a register office.
If the death occurred elsewhere in England or Wales, you are a Blackpool resident and it is difficult for you to travel to the district where the death took place, you can arrange to register by declaration at our office.
If you would prefer to register by declaration, please contact us on 01253 477177 to arrange this or email firstname.lastname@example.org
Please note: registering by declaration will delay the issue of documentation which in turn may cause a delay to your funeral arrangements.
Use the Gov.uk website to find out more about how to register a death in the UK or abroad
What do you need to register a death
When you attend the appointment, please ensure you take the following information with you:
The medical certificate issued by the doctor treating the final illness of the deceased. Without this certificate the registrar will not be able to register the death.
If the Coroner has been involved, the coroner's staff will advise you what to do and when to contact us.
The deceased person's birth certificate, marriage certificate, passport and medical card; this is not essential but can be helpful.
You can download a copy of Information required by the registrar [PDF 109KB]
The registrar will ask for information about the deceased. This will include details of where and when the death occurred and their personal details (full name, maiden name, date of birth, occupation, address, public sector pension details). You may also be asked to provide details of their spouse or partner including name, date of birth and occupation.
Official documents you will receive
For deaths registered using a medical certificate of cause of death, or post mortem where a burial will take place, the registrar will issue a green form. You need this form to make the funeral arrangements and you should give it to your funeral director. If a post mortem was held and a cremation will or has already taken place, the Coroner may already have provided you with a yellow form.
Tell Us Once is a service that lets you report a death to most government organisations in one go and you will be given information about this.
You will also be given a booklet about how to manage the practical issues following a death, What to do after someone dies.
You will also need to purchase copies of the death certificate from the registrar for:
If you need to arrange an urgent burial (for example if the deceased was Jewish or Muslim) then a senior member of the team can be contacted outside normal working hours (on Saturdays, Sundays and Bank Holidays) between 10.00am and midday by these communities only on 07796 994678 or 07393 752436.
Correcting a death record
In the majority of cases, you can’t change a death certificate once it’s been issued, but you can apply to get a note added to the original entry in the death register.
You can then purchase an updated certificate that shows this note.
Corrections to a death registration can only be made when the information is wrong (for example a mistake in spelling a person’s name). There is a fee to correct an error of between £75-£90.
Updated certificates will cost £11 each.