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Blackpool Council
Customer First Centre

Tel: (01253) 477477

Customer First Centre
Monday to Friday 8.30am-5.15pm
Saturday Closed

Customer First Telephone Line
Monday to Friday 8.30am-5.15pm
Saturday Closed

Municipal Building
Corporation Street
Blackpool
FY1 1NF

View map
What is the procedure for obtaining a key if you have recently moved to an address that has previously been gated ?

The following options are available to obtain keys in the above circumstances:-
1. Pay by credit or debit card by telephoning Blackpool Council Customer First dedicated line 01253 478741 8am to 6pm Mon to Fri OR 01253 477477 9am to 2pm Saturdays. Your details will be taken over the telephone and key(s) will be dispatched by post via the Alleygate team.
2. By personally attending the Blackpool Council Customer First centre at the Municipal Buildings, Corporation Street, Blackpool where your details will taken and you will be asked to provide suitable proof that you reside or own the premises stated. (This is a security measure; a recent utility bill will suffice.)
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