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Blackpool Council
Customer First Centre

Tel: (01253) 477477

Customer First Centre
Monday to Friday 8.30am-5.15pm
Saturday Closed

Customer First Telephone Line
Monday to Friday 8.30am-5.15pm
Saturday Closed

Municipal Building
Corporation Street
Blackpool
FY1 1NF

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Civil Emergencies - Social and Psychological Support

It is an unfortunate fact of life that emergencies and disasters do occur. For everyone that has been caught up in a major emergency, the future will be different; people may find they need help facing it.

Emergencies affect individuals, families and communities in a wide range of ways. The unpredictable and tragic consequences of emergencies can involve substantial psychological and social suffering in the short term, which can, if not adequately addressed lead to long term mental health and psychosocial problems.

Crisis support team is a multi-agency support service provided to people affected by major incidents within Blackpool or residents of Blackpool affected by a major incident overseas.

In the aftermath of a major incident, many people will be affected. They may be survivors of the incident, relatives of the survivors, relatives of those who have died as a result of the incident or responders that may be affected by simply being involved in the response.

Some of these people will need trauma support in the immediate aftermath of such an incident but in a short time will recover significantly and readjust to some sort of normality. However, some people may require more intensive trauma support for some time after the incident and a few will continue to need support over many years.

We provide a range of social and psychological support services in the aftermath of an incident affecting residents and / or visitors.

Local authorities co-ordinate the provision of welfare support to the community, lead the establishment of key humanitarian assistance facilities and take the lead role in the recovery phase.

In the provision of a range of social and psychological support services in the aftermath of a major incident affecting residents and / or visitors,  Blackpool Council will work closely with voluntary and statutory agencies so that the services we provide are complementary to those already available.

For more information about trauma in a disaster, please use the link to the Disaster Action website in the right hand menu.
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