We aim to give the best possible service to the people of Blackpool and will do our best to make your dealings with us as easy and as informative as possible.
Our friendly Customer First team aim to provide help and information by telephone and face-to-face at out Customer First centre.
If you have contacted us but feel that your problem or query hasn't been given proper attention or has been mishandled, please follow our complaints procedure by opening the form in the Publications area to the right of this page.
Alternatively, you can contact our Customer First Centre (details in the yellow box to the right of this page) and we will be pleased to send a copy out to you in the post. |