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Blackpool Council
Customer First Centre
Municipal Building
Corporation Street
Blackpool
FY1 1NF

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Tel: (01253) 477477

Customer First Centre
Monday to Friday 8.30am-5.15pm
Saturday 10am-1pm

Customer First Telephone Line
8.30am-5.15pm Monday to Friday
Saturday 10am-1pm
Complaints

Complaints We aim to give the best possible service to the people of Blackpool and will do our best to make your dealings with us as easy and as informative as possible.

Our friendly Customer First team aim to provide help and information by telephone and face-to-face at out Customer First centre.

If you have contacted us but feel that your problem or query hasn't been given proper attention or has been mishandled, please follow our complaints procedure by opening the form in the Publications area to the right of this page.

Alternatively, you can contact our Customer First Centre (details in the yellow box to the right of this page) and we will be pleased to send a copy out to you in the post.
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If you can't find what you were looking for on our site and have tried the A-Z of Services and our Site Search, please fill in our online 'Contact Us' form to let us know about this.

Your views are important to us and letting us know what you were unable to find will help us to improve the range and quality of information we provide for you.