Please note: With effect from Monday 16th January 2012, Trading Standards will be moving to new offices at Progress House. Progress House is located next to the Clifton Retail Park on Clifton Road. From Monday 23rd January 2012, Blackpool residents are welcome to come in for face to face advice at Progress House or at Customer First in the Town Centre, where we have an advice surgery on Tuesdays and Thursdays between 9 and 1, and on Saturdays between 10 and 1. Our contact telephone and fax numbers remain the same.
Whether it’s pre-shopping advice, information about your rights, a dispute you need assistance with or help with your Small Claims paperwork, our Trading Standards Advice team is here to help.
We offer free, impartial and expert advice to give you the facts you need to know to enable you to deal with situations confidently, or to stand your ground against unscrupulous traders. We may also be able to offer you mediation in cases of dispute, with the aim of resolving matters quickly, fairly and amicably. Information concerning the full scope of our service provision can be found here.
We are open Monday to Friday, with advice sessions available between 10 and 1 on Saturday at Customer First. Give us a call on 01253 478375, or simply drop in and one of our advisors will be happy to help. Please note, we can only assist Blackpool residents. For Wyre and Fylde residents or those living outside the Blackpool area (even if you are complaining about a Blackpool business), please contact your own Local Authority Trading Standards section, via Consumer Direct on 08454 04 05 06.
In addition, we have a comprehensive range of Consumer Advice Leaflets to help you. If you are a business owner or a trader, please refer to our Business Advice section.
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