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Blackpool Council
Customer First Centre

Tel: (01253) 477477

Customer First Centre
Monday to Friday 8.30am-5.15pm
Saturday Closed

Customer First Telephone Line
Monday to Friday 8.30am-5.15pm
Saturday Closed

Municipal Building
Corporation Street
Blackpool
FY1 1NF

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Summary

Online Publications
Building Work & Home Improvements Building Work & Home Improvements
Buying a used car Buying a used car
Buying Goods: Your Rights Buying Goods: Your Rights
Buying services - your rights Buying services - your rights
Buying telecoms and media packages Buying telecoms and media packages
Conned by a competition Conned by a competition
Consumer Advice Sheets Consumer Advice Sheets
Credit terminology - what does it all mean? Credit terminology - what does it all mean?
Doorstep Selling Doorstep Selling
Gas and electricity suppliers Gas and electricity suppliers
Guarantees and warranties Guarantees and warranties
Hiring Goods Hiring Goods
Homeworking Schemes Homeworking Schemes
Is the trader right? Is the trader right?
My flight has been cancelled - what are my rights? My flight has been cancelled - what are my rights?
Package Holidays Package Holidays
Payment Protection Insurance Payment Protection Insurance
Price Marking Price Marking
Problems with overseas purchases Problems with overseas purchases
Shopping at home - your guide to the Distance Selling Regulations Shopping at home - your guide to the Distance Selling Regulations
The Small Claims Court The Small Claims Court
Timeshares and Holiday Clubs Timeshares and Holiday Clubs
Top tips for buying online Top tips for buying online
Trade associations and regulatory bodies Trade associations and regulatory bodies
Vehicle repairs and servicing - your rights Vehicle repairs and servicing - your rights
When the Company ceases trading When the Company ceases trading
Writing an effective letter of complaint Writing an effective letter of complaint
Your rights when buying on credit Your rights when buying on credit
  
PDF Publications
Buying a Used Car Buying a Used Car
Buying Goods - Your Rights Buying Goods - Your Rights
Buying Services - Your Right Buying Services - Your Right
Buying Telecoms and Media Packages Buying Telecoms and Media Packages
Conned by a Competition Conned by a Competition
Credit Terminology Credit Terminology
Customer Charter Customer Charter
Doorstep Selling Doorstep Selling
Gas and Electricity Suppliers Gas and Electricity Suppliers
Guarantees and Warranties Guarantees and Warranties
Hiring Goods Hiring Goods
Home Shopping and the Distance Selling Regulations Home Shopping and the Distance Selling Regulations
Homeworking Schemes Homeworking Schemes
Is the Trader Right? Is the Trader Right?
My Flight has been Cancelled My Flight has been Cancelled
Package holidays Package holidays
Payment Protection Insurance (PPI) Payment Protection Insurance (PPI)
Price Marking Price Marking
Problems with Overseas Purchases Problems with Overseas Purchases
The Small Claims Court The Small Claims Court
Timeshare and Holiday Clubs Timeshare and Holiday Clubs
Top Tips for Buying Online Top Tips for Buying Online
Trade Associations and Regulatory Bodies Trade Associations and Regulatory Bodies
Vehicle Repairs and Servicing Vehicle Repairs and Servicing
When the Company Ceases Trading When the Company Ceases Trading
Writing an Effective Letter of Complaint Writing an Effective Letter of Complaint
Your Rights when Buying on Credit Your Rights when Buying on Credit