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Blackpool Council
Customer First Centre
Municipal Building
Corporation Street
Blackpool
FY1 1NF

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Tel: (01253) 477477

Customer First Centre
Monday to Friday 8.30am-5.15pm
Saturday 10am-1pm

Customer First Telephone Line
8.30am-5.15pm Monday to Friday
Saturday 10am-1pm

Council - Performance Indicators

The Council is required to report performance against a number of national measures set out by Central Government. These are known as National Performance Indicators and they have been set up as compulsory for every local authority to report against so that it is possible to make comparisons between different councils.


The key challenge with national indicators is that they are unable to take account of local circumstances including: social make up and demographics of an area, the geography of a borough and local economic influences.

It is important to understand that although Blackpool Council is required to report the national indicators they are not all high priority areas.

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