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Blackpool Council
Customer First Centre
Municipal Building
Corporation Street
Blackpool
FY1 1NF

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Tel: (01253) 477477

Customer First Centre
Monday to Friday 8.30am-5.15pm
Saturday 10am-1pm

Customer First Telephone Line
8.30am-5.15pm Monday to Friday
Saturday 10am-1pm

Who can help me with debt advice?

A FREE confidential debt advice clinic is available in the council Customer First Centre every Monday morning between 10am and 12.30pm - no appointment needed, just drop in.

If you have been contacted by the council with regard to council tax arrears and would like some impartial advice or information from a qualified debt adviser, contact the council tax department and ask for a referral to the 'Advice Link Money Advice Team' - this is a free service.

Independent, confidential debt advice is also available free of charge from Blackpool Citizens Advice Bureau (CAB) Monday, Tuesday, Thursday and Friday from 10am until 3.30pm

Blackpool CAB can also be contacted by telephone on  308400, via email at  advice@blackpoolcab.org.uk.
For more information see their website www.blackpoolcab.org.uk


If you are on a low income, Income Support, Income based Job Seekers Allowance, Income Based ESA or Guaranteed Pension Credit  you may qualify for free help and advice under the Legal Help scheme from the following local solicitors:


Atkinson Blackledge Warings
Tel: (01253) 293151

Roland Robinson and Fentons
Tel: (01253) 621432

Barker Booth and Eastwood
Tel: (01253) 362500


There are also three national organisations who provide free confidential and independent  advice and information:

National Debtline
0808 808 4000

Consumer Credit Counselling Services
0800 138 1111

Payplan
0800 280 2816



My Money Steps 

My Money Steps is a new interactive online tool, developed by the Money Advice Trust in partnership with Barclaycard to help people who wish to access free confidential debt advice online.

My Money Steps provides personalised debt advice based on the answers provided to a series of questions.  

My Money Steps can be accessed 24 hours a day, seven days a week. Users can track their progress or get new suggestions on what action to take if their circumstances change. People whose situations are classed as ‘emergencies’ will be signposted for telephone advice or to a face to face adviser.

Visit My Money Steps at www.mymoneysteps.org 


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