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Blackpool Council
Customer First Centre

Tel: (01253) 477477

Customer First Centre
Monday to Friday 8.30am-5.15pm
Saturday Closed

Customer First Telephone Line
Monday to Friday 8.30am-5.15pm
Saturday Closed

Municipal Building
Corporation Street
Blackpool
FY1 1NF

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How to catch a bus

How to catch a bus If it's been a while since you caught the bus, here are a few simple reminders Blackpool’s bus services are operated by private operators mostly by Blackpool Transport Services and Stagecoach.

Which bus?
All bus services show the service number and the final destination of where the bus is going.

Flagging the bus
As the bus approaches please give a clear signal that you wish it to stop. This avoids any confusion that you may be waiting for a different service.

Destination and ticket
As you board, state your destination clearly to the driver, along with the type of ticket you require. The driver will be pleased to advise you if you are uncertain.

Fare
If you already know the fare, or when you are told how much it is, it will help if you can give the driver the exact amount. If they have to give you large amounts of change it may take time - causing delays - and the bus driver may not always carry sufficient change for high denomination notes.

Bus passes

If you have a pass please show it to the driver as you state your destination. This will avoid the possibility of the driver issuing the wrong value ticket.

Check your tickets
Check that you receive the type of ticket you requested and that it covers the number of people you are paying for. Check your change immediately, as mistakes cannot be rectified later. Keep your ticket with you until you have completed all the journeys you have paid for.

Once your ticket transaction has been completed, take a seat and enjoy the journey.

Arriving at your destination stop As the bus approaches the stop where you wish to get off, please press the bell once so that the driver is aware and remain seated until the bus stops. When leaving the bus please ensure that you take all your personal possessions and litter with you.

A matter of safety
For the safety and comfort of customers, smoking is not permitted anywhere on buses. Hot take away food and drink in cans or cartons may not be consumed on buses. It is illegal to consume alcohol on any bus. To avoid inconveniencing other passengers please keep the use of mobile phone to a minimum on board the bus, and keep personal stereos personal. For the added safety and comfort of customers most buses are fitted with CCTV equipment.
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