What if my tenant's circumstances change?
It is the duty of the landlord, as well as the tenant, to notify the Council as soon as you are aware of a change in your tenant's circumstances.
It is important that you tell us about any changes as soon as possible so that we do not pay you or your tenant too much benefit.
If you do get overpaid we will ask you to pay the money back.
Below is a list of changes you should tell us about.
- If your tenant starts work or changes/loses their job
- If there is a change to your tenant's household i.e. they have a baby or a partner moves out
- If your tenant moves, this includes into a different flat within the same building
- If your tenant goes into a rest home or hospital
Once you have notified us of the change we will contact your tenant for more detailed information such as the date the change occurred etc. In some cases a new application form may be required and we will advise your tenant if this is necessary.
We may need to suspend a benefit claim due to a change in circumstance. As long as we have the tenants authorisation to share information with their landlord we will inform you in writing when their case has been suspended.