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Blackpool Council
Customer First Centre

Tel: (01253) 477477

Customer First Centre
Monday to Friday 8.30am-5.15pm
Saturday Closed

Customer First Telephone Line
Monday to Friday 8.30am-5.15pm
Saturday Closed

Municipal Building
Corporation Street
Blackpool
FY1 1NF

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Equal Opportunities Statement

Blackpool Council is committed to working to promote equal opportunities, combating discrimination and promoting good community relations and will endeavour to ensure that discrimination does not take place in allocation of its stock, nominations to Registered Social Landlords and in the services it provides. There is commitment to:-
  • Make sure our services and how they are delivered meet the diverse needs of local people
  • Make sure our buildings are as accessible as possible
  • Provide information about our services in accessible formats such as large print, Braille, on audio cassette or computer disk and providing information in languages other than English or translators, including British Sign Language interpreters where they are needed.
  • Promote inclusive communities that have a shared sense of belonging and pride in Blackpool
  • Challenge unfairness and discrimination
  • Engage with the diverse communities of Blackpool to ensure their needs are identified and met
  • Value the important contribution the community and voluntary sector make to the town
  • Work in partnership to share good practice and promote a consistent approach
  • Value and train staff to deliver services fairly, efficiently and effectively
  • Actively seek feedback to continually develop and improve our approach
The Council will regularly review its practices, policies, staff training and monitoring arrangements to ensure that people are treated fairly regardless of their gender, age, ethnicity, disability, religion or belief or sexual orientation and that they can access what they need. The Council’s Allocation Policy will have regard to the Commission for Racial Equality’s Code of Practice in rented housing and an impact assessment has been undertaken. The Council will have in place a system for regularly monitoring treatment of ethnic minorities
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