Normally your benefit will start from the Monday after we get your completed claim form, but in certain circumstances benefit can start from an earlier date.
Backdating Claims
If you or your partner are over 60, we can automatically backdate your claim for up to three months from the date you apply, providing your circumstances mean you would have qualified earlier.
If you are of working age you can ask for your claim to be backdated for up to 6 months. You must ask for this in writing and have good reason for not having made a claim before. If you did not apply because you were ill, a letter from your Doctor would help to support your request.
You must tell us as soon as possible if you want your claim backdating. There is space on the benefit application form for you to ask for backdating of your claim and give your reasons. If you have already sent in your form and decide afterwards that you want to ask for benefit awarded to be backdated, you can send in a letter asking for this and giving your reasons.
Mislaid Claims If you think that we, the Department for Work and Pensions (DWP), Job Centre Plus (JCP) or the Pension Service have mislaid your claim you must tell us as soon as possible and provide evidence. This evidence may include a receipt, confirmation from a Local Authority Officer or another Agency such as the Pension Service. If we agree that your form has been lost, we will treat it as being received from the date you originally sent it in.
Please see our leaflet
"When will your benefit start?" for more information.