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Blackpool Council
Customer First Centre
Municipal Building
Corporation Street
Blackpool
FY1 1NF

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Tel: (01253) 477477

Customer First Centre
Monday to Friday 8.30am-5.15pm
Saturday 10am-1pm

Customer First Telephone Line
8.30am-5.15pm Monday to Friday
Saturday 10am-1pm

What do I need to do if any of my circumstances change?

You must give us full details about the change in your circumstances including the date the change occurred. Once we have been notified of the change we will advise you whether a new application form or any further proof is required.

To report a changes in your circumstances contact the Revenues and Benefits Team on 01253 478847. 

It is important that you tell us about any changes as soon as possible so that we do not pay you too much benefit. If you do get too much benefit (an overpayment) we will ask you to pay the money back. If you want more information about overpayments, please see the section on Overpayments which gives more details. 

If you are under 60 and you get any other state benefit, you also need to tell Job Centre Plus about any changes in your circumstances. You can use this link to look at their website.

If you are 60 or over, you must tell The Pension Service of any changes and they will tell you how the change will affect you. You can use this link to look at their website. If the change is something which was not included in your Pension Credit calculation, you must tell us not the Pension Service.

Here are some examples of changes that you need to tell us about:

  • starting to get or no longer getting Income Support or any other type of State Benefit
  • starting work or changing jobs
  • wages going up or down
  • savings going up or down
  • how many people live with you
  • any of your children leaving school
  • moving home (this includes if you move to another flat or room at the same address)
  • birth of a baby
  • going into hospital
  • going into a rest home
  • changes to your tenancy
  • non-dependants and who is living with you
  • absence from home of more than 13 weeks
  • dependent children
  • Child Tax Credit
  • Child Benefit
  • savings and investments of more than 16,000 (if you are getting Savings Credit)
  • income and capital of partners which is not included in the Pension Credit Claim.
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