What happens if I am unable to receive direct payments?
If you feel unable to accept the responsibility of direct payments due to personal circumstances we may be able to consider making future payments directly to your landlord.
There are many reasons why a person may feel unable to manage their own financial affairs for example medical conditions, learning disabilities, addiction to drugs or alcohol, previous homelessness or debt problems. It is our aim to ensure that vulnerable people with genuine problems are offered the support they need and we advise anyone who feels unable to manage their own affairs to contact us requesting direct landlord payments.
In order for us to reach a decision regarding who to send payments to you will need to send supporting evidence with your request. We will consider evidence from a range of sources such as your GP, social/ support worker, Citizens Advice Bureau and many more.
We also work closely with a wide range of support organisations in the Blackpool area such as Addaction, NACRO, Homeless Action Team and the Community Mental Health Team. If you currently receive support from any of these organisations they can complete a written request for direct landlord payments on your behalf and this will be acceptable evidence for us to make a decision.
Advisors at The Citizen’s Advice Bureau will be able to offer you free, impartial advice on all benefit and direct payment related issues. They can be contacted on Telephone Number 08444994112
. Alternatively to get further information on the service they provide please
use this link to visit the Citizen's Advice Bureau website.
If you are unsure what evidence you need to supply with your request please contact us for more advice.