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Blackpool Council
Customer First Centre

Tel: (01253) 477477

Customer First Centre
Monday to Friday 8.30am-5.15pm
Saturday Closed

Customer First Telephone Line
Monday to Friday 8.30am-5.15pm
Saturday Closed

Municipal Building
Corporation Street
Blackpool
FY1 1NF

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A to Z - Letters M, N, O, P, Q, R
Major Incident Response Major Incident Response
All Agencies will be working to the following objectives:

Management Regulations for Houses in Multiple Occupation Management Regulations for Houses in Multiple Occupation
Regulations for the Management of Houses in Multiple Occupation

Marriages & Civil Partnerships Marriages & Civil Partnerships
Marriage arrangement and ceremonies

Marriages - Changes to Marriage Certificates Marriages - Changes to Marriage Certificates
How to change a marriage certificate

Marton Mere Local Nature Reserve Marton Mere Local Nature Reserve
Marton Mere Local Nature Reserve is a tranquil refuge on Blackpool’s urban fringe, important for nature conservation, quiet recreation and ...

Masterplan Masterplan
Regenerating Blackpool

Mayor - General Information Mayor - General Information
Who are the Mayor and Deputy Mayor? How do I address them? All this information can be found in this section.

Meals on Wheels Meals on Wheels
If you are housebound or find it difficult to prepare and cook a meal for yourself, the Community Meals Service can deliver meals straight to your ...

Meetings, Minutes and Agendas Meetings, Minutes and Agendas
Details of meetings past and present and the associated minutes can be found in this section.

Memorials Memorials
Information about buying a memorial for your loved one

Mental Health Services Mental Health Services
Information on Adult Mental Health Services

Motor Salvage Operators Permit Motor Salvage Operators Permit
Anyone whose business deals wholly or mainly with the salvage of motor vehicles needs to be registered with the Council...

Motorcycle Safety Motorcycle Safety
Information on Motorcycle Safety

Moving Home Moving Home
Links to Council Services which may be of use when moving home

MyHomeChoice MyHomeChoice
A change in the way in which vacant properties are allocated is taking place across the Fylde Coast Region.

Myplace (Southpoint) Myplace (Southpoint)
Blackpool Council have been successful in securing £4.4million to deliver a state of the art facility for Blackpool’s young people

Nationality Checking Service Nationality Checking Service
The Nationality Checking Service is a partnership between Blackpool Council and The Home Office. The service assists people who want to apply for ...

Needs Assessment by Social Services Needs Assessment by Social Services
The need assessment is a programme carried by the Council to find out the needs of someone who needs help from social services and to arrange services ...

Neighbourhood Area for Central Neighbourhood Area for Central
Information about services and facilities in the Central area of Blackpool

Neighbourhood Area for North Neighbourhood Area for North
Information about services and facilities in the North area of Blackpool

Neighbourhood Area for South Neighbourhood Area for South
Information about services and facilities in the South area of Blackpool

Neighbourhood Area for Town Centre and Promenade Neighbourhood Area for Town Centre and Promenade
Information about services and facilities in Blackpool Town Centre and along the Promenade

New Blackpool Enterprise Centre New Blackpool Enterprise Centre
The Enterprise Centre is a stunning new glass-fronted building which will make statements about your business and the importance of enterprise in ...

New Blackpool Enterprise Centre New Blackpool Enterprise Centre
The Enterprise Centre is a stunning new glass-fronted building which will make statements about your business and the importance of enterprise in ...

No Cold Calling Zone No Cold Calling Zone
A 'No Cold Calling Zone' is a designated area which discourages door to door sales (or cold calls) and offers protection to those older and more ...

Noise Pollution Control Noise Pollution Control
We investigate complaints about excessive noise and can take action if the noise is considered to be a statutory nuisance.

NoWcard NoWcard
The older persons bus pass entitles the holder to concessionary travel on buses, trams and other forms of local public transport. To be eligible for a ...

Nursery Education Grants Nursery Education Grants
All children qualify for a grant-funded early education place from the term following their 3rd birthday.

Occupational Health Services Occupational Health Services
The Council has a legal duty to enforce the Health and Safety at Work Act 1974 and related legislation. The Council must make sure that work premises ...

Older People's Services Older People's Services
Information on social services for Older People

Outreach Coaching Outreach Coaching
Information about Outreach Coaching

Over 60s Bus Pass Over 60s Bus Pass
The older persons bus pass entitles the holder to concessionary travel on buses, trams and other forms of local public transport. To be eligible for a ...

Overpayment of Housing Benefit Overpayment of Housing Benefit
An overpayment is caused when you have been paid more Housing Benefit than you are entitled to.....

Owner Occupied Repairs and Maintenance Owner Occupied Repairs and Maintenance
Repair and maintenance of owner occupied properties in Blackpool

Parent Partnership Service Parent Partnership Service
Help and advice is available to all parents of children who live in Blackpool and are on the special needs register

Parking Advice and Information Parking Advice and Information
View the latest information here about parking in Blackpool.......

Parking - Penalty Charge Notices Parking - Penalty Charge Notices
Enforcement of on street parking regulations (meters, residential parking bays, yellow lines etc.) within the local authority area. The council may ...

Parking - Permits Parking - Permits
Issuing of parking permits to residents who keep and use a car, a van or motorcycle on a full-time basis within a controlled parking zone.

Parking - Removal of Vehicle Parking - Removal of Vehicle
Use of vehicle clamps to immobilise illegally parked vehicles. If such a vehicle is taking up much needed space the local authority will organise the ...

Parking - Residents Parking - Residents
A controlled parking scheme in a street or area where parking is organised in order to help residents park their vehicles.

Parks and Open Spaces Parks and Open Spaces
Parks and open spaces - general information

Parks Events and Activities Parks Events and Activities
Blackpool's numerous parks, open spaces and ecological sites provide the ultimate destination for an assorted variety of activities.

Parks Friends Groups and Volunteers Parks Friends Groups and Volunteers
Information about Friends Groups and how to volunteer

Past Exhibitions Past Exhibitions
Information about Past Exhibitions which have taken place at the Grundy Art Gallery.

Pavement Maintenance Pavement Maintenance
Blackpool Council is responsible for the maintenance of pavements and footways in this area.

Pay Policy and Salaries Pay Policy and Salaries
Information about the Council's Pay Policy and Salaries

Payments to Suppliers Payments to Suppliers
Information about payments made to Suppliers.

Pedestrian Crossings Pedestrian Crossings
Crossings are provided by the Council at locations where it is difficult for pedestrians to cross busy roads

Performance Indicators - Council Performance Indicators - Council
The Council is required to report performance against a number of national measures set out by Central Government.

Performance Licences Performance Licences
We issue licences for school age children to perform in the theatre or on television. Before granting a licence we will liaise with the Headteacher of ...

Performing Animals Permit Performing Animals Permit
Blackpool Council has a procedure for the registration of Performing Animals...

Personal Budgets and Fairer Contributions Personal Budgets and Fairer Contributions
Adult Social Care Consultation: Personal Budgets and Fairer Contributions in Blackpool

Personal Care Personal Care
This service provides support in your own home. It is available to older people, disabled people, adults with learning disabilities and people with ...

Personal Licences Personal Licences
A Personal Licence authorises a specified person to supply alcohol or allow the supply of alcohol in accordance with a Premises Licence.....

Pest Control Pest Control
The service is provided for pests considered to be a risk to public health or food safety including rats, house mice, cockroaches and fleas. A service ...

Pet Shop Licence Pet Shop Licence
Anyone wishing to run a Pet Shop requires an annual licence from Blackpool Council...

Petitions Petitions
Petitions and E-petitions information

Petrol - Delivery and Storage Petrol - Delivery and Storage
The local authority is responsible for ensuring safety at sites where petrol is delivered, stored and dispensed.

Petroleum Storage Licence Petroleum Storage Licence
A licence is required if the purpose for which petroleum is used is as a Retail Petroleum Filling Station...

Planning Advice and Guidance Planning Advice and Guidance
Advice and Guidance on Planning Applications

Planning Appeals Planning Appeals
Dealing with appeals against proposed plans

Planning Applications Planning Applications
Planning permission is usually granted in line with the development plan for the area.

Planning - Conservation Areas and Listed Buildings Planning - Conservation Areas and Listed Buildings
It is the responsibility of the council to ensure that any new development should be sympathetic to the special architectural and aesthetic qualities ...

Planning Documents Planning Documents
Information about Town Centre Planning......

Planning Enforcement Planning Enforcement
Details about planning enforcement action

Planning Evidence Base Planning Evidence Base
Information about studies, research and surveys undertaken by / for Blackpool Council

Planning - High Hedges Planning - High Hedges
The role of the local authority is not to mediate or negotiate between the complainant and the hedge owner but to adjudicate on whether - in the words ...

Planning Local Development Framework Planning Local Development Framework
provide the planning framework for the consideration of planning applications

Plans Plans
Information about Council Policies and Plans

Play Rangers Play Rangers
Information about Play Rangers

Pleasure Boats Pleasure Boats
Information about how to obtain a pleasure boat licence

Poisons Licence Poisons Licence
A retailer who wishes to sell poisons, for example strong disinfectants or weed killers etc, must register...

Policies Policies
Information about Council Policies and Plans

Political Parties Political Parties
Information about the political make up of the Council

Pollution Control Pollution Control
Inspection and regulation of premises using processes with the potential to cause air pollution. These include activities such as vehicle re-spraying ...

Pollution Control - Nuisances Pollution Control - Nuisances
In the event of justified complaint of statutory nuisance such as emissions of smoke, fumes or gases, dust, steam and smell is justified, a penalty ...

Pollution Control - Water Pollution Control - Water
Working with the Environment Agency in a number of ways to prevent or control pollution. This is done by prompt reporting of incidents, ensuring that ...

Portage Portage
Portage is a home teaching service for children and families 0-5 years who have additional needs.

Postal Vote Signatures Postal Vote Signatures
Postal voters in Blackpool are being asked to supply a refreshed signature, if they wish to continue to vote by post.

Premises Licences Premises Licences
Licences are required for premises that supply alcohol, provide entertainment, or provide hot food and drink between 11pm and 5am...

Preparing for Emergencies Preparing for Emergencies
Information about what emergencies the Council plans for, what the role and responsibilities of the Council are. We also provide details on how we ...

Primary Capital Programme Primary Capital Programme
The Primary Capital Programme (PCP) is a national agenda to transform our primary school environments so they are fit for 21st century learning.

Print Services Print Services
The one-stop shop for all your design, print and copy needs.....

Privacy Notice Privacy Notice
How we use information about children

Private Fostering Private Fostering
Information about private fostering arrangements

Private Hire Operators Licence Private Hire Operators Licence
Any person who operates a Private Hire service (who is not also a hackney carriage proprietor...

Private Landlord Information Private Landlord Information
Blackpool Council has a tradition of working successfully with private landlords to improve and regulate private rented housing.....

Private Rented Repairs and Maintenance Private Rented Repairs and Maintenance
Dealing with repairs and maintenance of private rented properties in Blackpool

Procurement Policy and Strategy Procurement Policy and Strategy
The procurement process spans the whole cycle from identification of needs, through to the end of a services contract or the end of the useful life of ...

Procurement - supplying services to the Council Procurement - supplying services to the Council
An approved list of suppliers and or contractors is maintained and updated as required from time to time. Local businesses may apply to be placed on ...

Procurement - Tendering Opportunities Procurement - Tendering Opportunities
Information about the tendering process

Proof of Age Card Proof of Age Card
The Proof of Age Card is a card which is available to Blackpool students and residents aged between 16 and 25.

Property Services Property Services
Property Services provides a range of maintenance and building services to local schools and council buildings.

Protection of Vulnerable Adults Protection of Vulnerable Adults
The adult protection procedure aims to provide a system that a range of organisations or individuals can use to report and respond to situations where ...

Public Health - Cooling Tower Notification Public Health - Cooling Tower Notification
All premises where cooling towers and evaporative condensers are situated must register with the local authority under The Notification of Cooling ...

Public Rights of Way Public Rights of Way
Blackpool public rights of way (PROWs) penetrate into rural and semi-rural areas

Public Toilets Public Toilets
We provide public toilets throughout the town in partnership with Danfo

Pupil Records Pupil Records
To access your child's records, please contact their school to discuss this.

Race and Ethnicity Race and Ethnicity
Information about race and ethnicity issues

Ranger Service Ranger Service
Our role is to promote, interpret and maintain Blackpool's ecological assets.

Reassurance Plus Reassurance Plus
Information about the Reassurance Plus areas.....

Recruitment Help and Advice Recruitment Help and Advice
Information to help you get back into work

Recycling Recycling
General Information about the disposal of Household Waste.

Recycling Centres Recycling Centres
Information about where you can find places to recycle your used paper, plastics, tins and glass, as well as other recyclable items.

Refuse - Litter Removal Refuse - Litter Removal
The local authority is responsible for the sweeping of streets and removal of litter.

Regeneration Projects Regeneration Projects
Regeneration and development work in Blackpool has been consistently moving forward and changing the shape of Blackpool as we know it for at least 7 ...

Registration of Suppliers Registration of Suppliers
An approved list of suppliers and or contractors is maintained and updated as required from time to time. Local businesses may apply to be placed on ...

Rehabilitation Rehabilitation
Rehabilitation Services can help you to regain your independence, daily living skills and confidence. We can encourage and help you to do things for ...

Religion and Belief Religion and Belief
Information about different religions and beliefs

Rent Bond Scheme Rent Bond Scheme
The scheme assists people at risk of homelessness living in temporary, poor accommodation to access good quality, affordable accommodation in the ...

Residential Care for Adults Residential Care for Adults
Blackpool Social Services is keen to help people to stay in their own homes and to remain as active and independent as possible. If you meet our ...

Residential Care for Children Residential Care for Children
Provision of residential accommodation for children and young people who cannot live with their natural families. Prior to a placement in residential ...

Review of Polling Districts & Polling Places Review of Polling Districts & Polling Places
Information about the Review of Polling Districts & Polling Places

Road Closures and Diversions Road Closures and Diversions
Information where works on the highway, or some large deliveries, require a road to be closed temporarily to general traffic.

Road Safety - Child Car Seats Road Safety - Child Car Seats
Deciding on the best car seat for your child and explaining the regulations.

Road Safety - Cycle Training Road Safety - Cycle Training
The Council recognises cycling as a versatile transport mode that can reduce pollution, ease congestion and contribute significantly to peoples' ...

Road Safety - Cycling Road Safety - Cycling
The Council recognises cycling as a versatile transport mode that can reduce pollution, ease congestion and contribute significantly to peoples' ...

Road Safety - Driver Training Road Safety - Driver Training
Blackpool Council regularly runs high profile road safety campaigns to offer advice on safer driving and discourage irresponsible behaviour on the ...

Road Safety - Information Road Safety - Information
Information about the latest campaigns to improve road safety.

Road Safety - Motorcycle Safety Road Safety - Motorcycle Safety
Information on Motorcycle Safety

Road Safety - Pedestrian Crossings Road Safety - Pedestrian Crossings
Crossings are provided by the Council at locations where it is difficult for pedestrians to cross busy roads

Road Safety - School Crossing Patrols Road Safety - School Crossing Patrols
As part of Blackpool's 'Safer Routes to School' campaign, we are committed to ensuring that all children and adults crossing the road

Road Safety - Seatbelts Road Safety - Seatbelts
Information about the law and wearing your seatbelt

Road Safety - Speed Limits Road Safety - Speed Limits
Blackpool Council as the Highway authority are responsible for setting the speed limits on roads within Blackpool. The speed limit is the maximum ...

Road Safety - Spillages Road Safety - Spillages
The local authority is responsible for keeping the highway clean and free from spillages. Where spillages are of a hazardous nature the local police ...

Road Safety - Walking to School Road Safety - Walking to School
Safe and healthy options for walking to school

Road Works Road Works
Notification of road closures, diversions and possible traffic disruption as a result of road works that are underway or programmed to take place ...

Roads - Gritting Roads - Gritting
Blackpool Councils winter maintenance programme starts on 1st November and is operational until 31st March each year.

Roads - Snow Clearance Roads - Snow Clearance
Blackpool Councils winter maintenance programme starts on 1st November and operates until 31st March each year.

Roads - Street Cleaning Programme Roads - Street Cleaning Programme
The local authority street cleaning programme provides a frequent cleansing of streets, gullies, car parks, public conveniences and other public areas ...