What happens to my Planning Enforcement complaint and how long does a formal complaints procedure last?
- Your identity will remain confidential.
- We will send you a written acknowledgement, with details of the officer dealing with your case.
- When your case has been investigated, we will tell you what action is proposed or, if no action is to be taken, we will explain why.
- This will normally take no more than 8 weeks. At each further stage, we will write to you or telephone you to let you know what action we have taken, and what is likely to happen next.
- Once we have made a decision regarding your complaint, you have no right of appeal (except for cases involving High Hedges).