The Council can now consider complaints about high hedges, subject to certain criteria first being met.
An Owner or Occupier of a domestic property can ask the Council to take action against the Owner of a hedge, where the hedge is over two metres in height.
The Government has produced guidance leaflets 'Over the garden hedge' and 'High hedges: Complaining to the Council', which you should read before making a complaint to the Council.
To complain about a High Hedge you must be the owner or occupier of a domestic property. The council will charge a fee of £450 to deal with a complaint. If the complaint is valid then this fee is non-refundable and the council is unable to help you recover the fee from your neighbour.
However, if your complaint is deemed to be invalid the fee will be refunded to you in full.
If you want to make a complaint please complete the High Hedges: Complaints form and attach copies of all documents that show what action you have taken before complaining. You should not complete the form until you have read the guidance notes at the back of the leaflet 'High hedges: Complaining to the Council'.
You can get more information by using this link to the Department for Communities and Local Government website.