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Blackpool Council
Customer First Centre
Municipal Building
Corporation Street
Blackpool
FY1 1NF

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Tel: (01253) 477477

Customer First Centre
Monday to Friday 8.30am-5.15pm
Saturday 10am-1pm

Customer First Telephone Line
8.30am-5.15pm Monday to Friday
Saturday 10am-1pm
Residential Care for Adults

Blackpool Social Services is keen to help people to stay in their own homes and to remain as active and independent as possible. If you meet our eligibility criteria we can provide you with various types of help including Anyone thinking of moving into residential or nursing care, either temporarily or permanently, may ask social services to carry out an assessment of their needs. This will make sure that you get the right level of care and do not pay more than you need to.

If your care assessment shows that you have eligible needs you will be offered a financial assessment to see whether you may get financial help from Social Services towards the cost of the care you need.  This will take into account specified income, capital and savings.  It will also depend on whether your placement is permanent or not.

When you have been financially assessed, you will be notified of your charge in writing, with a copy of the financial assessment, showing how your charge has been calculated.  You should pay your charges directly to the Care Home.

If you are a homeowner and go into a care home permanently, a legal charge will be put against your property.  When it is sold, Blackpool Council will recoup the monies paid for your stay.

There are a few exceptions to this.  For example, if your spouse lives there, a child under the age of 16 lives there who you are financially responsible for, a relative who is aged 60 or over, or a relative in receipt of certain disability benefits. 

Even if you are currently able to afford to pay for care yourself, if may be advisable to ask for an assessment in case you find that you cannot afford to pay for your care in the future.

We can also offer:

  • Advice to customers and relatives or their representative
  • Help completing the financial forms
  • Help with applying for other benefits
If you disagree with how your assessment has been calculated, you can ask us to look at your details again.

If you need any more information about residential care, please contact us.

Related Links:

Care Quality Commission Website

The Department for Works and Pensions Website

Age UK Website

Age Concern Blackpool & District Website

Blackpool LINk (Local Involvement Network)

Blackpool Care Services Directory

Blackpool Advocacy Service Website
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