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Blackpool Council
Customer First Centre
Municipal Building
Corporation Street
Blackpool
FY1 1NF

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Tel: (01253) 477477

Customer First Centre
Monday to Friday 8.30am-5.15pm
Saturday 10am-1pm

Customer First Telephone Line
8.30am-5.15pm Monday to Friday
Saturday 10am-1pm

School Complaints Procedure

School Complaints Procedure To make a complaint about something that has happened at your child’s school, firstly , you should contact the Head Teacher who will investigate the complaint for you.

If you wish to take the matter further or your complaint is about the Head Teacher, you should contact the Board of Governors for your child's school.

For more information please see The Parent Centre Website - Concerns and Complaints about schools section.


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