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Blackpool Council
Customer First Centre
Municipal Building
Corporation Street
Blackpool
FY1 1NF

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Tel: (01253) 477477

Customer First Centre
Monday to Friday 8.30am-5.15pm
Saturday 10am-1pm

Customer First Telephone Line
8.30am-5.15pm Monday to Friday
Saturday 10am-1pm
Single Homeless - Rough Sleeping

 

Following the restructure of the Housing Options service we have changed some of our working processes and we now operate a generic approach to initial assessments. This means that customers now only have to complete one assessment form to be able to access all housing options.

With effect from Monday 31 October 2011 we will be closed to the public on Wednesday mornings until 1.00pm. Telephone contact however will still be available on 477760 for urgent enquiries.

In addition, from the same date, we will be introducing an appointment system to provide a better quality service and reduce waiting times for our customers.

 Street Service Workers

The role of the Street Service Workers within the Housing Options Service is to:
  • Enable rough sleepers to access appropriate welfare benefits, healthcare and other support services.
  • On the behalf of rough sleepers make referrals to temporary accommodation
  • Make housing applications in order to secure permanent accommodation.
  • Part of the Street Outreach Response Team which offers an on call outreach service throughout the Blackpool area responding to calls about rough sleepers.
  • To make referrals within the Housing Options service to specialist workers.
If you require any further information you can contact the Housing Options Service at the  Offices on South King St.
Alternately phone on: Tel: Office - 01253 477760
Related Frequently Asked Questions

Frequently Asked Question
 How do I access the services?
Frequently Asked Question
 What is the Street Service Workers role and how do they work?
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