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Blackpool Council
Customer First Centre

Tel: (01253) 477477

Customer First Centre
Monday to Friday 8.30am-5.15pm
Saturday Closed

Customer First Telephone Line
Monday to Friday 8.30am-5.15pm
Saturday Closed

Municipal Building
Corporation Street
Blackpool
FY1 1NF

View map
Social Services Eligibility

We will first decide, based on what you tell us, if you need an assessment. If you do we will meet you and, if you wish, anyone who regularly cares for you, to talk about any difficulties you may have and how we can help.

We will help you if we think you are “at risk or in danger” and there is nobody else who is willing or able to help you.

You may be in danger if now or in the near future you have significant health problems, have been treated badly or neglected, cannot carry out personal care or household duties, or you cannot carry out your family responsibilities.

You may be at risk if now or in the near future you are treated badly, cannot carry out most of your personal care or household duties, or you cannot carry out most of your family responsibilities.

If we can help you we will talk to you about the services which will best meet your needs. We will draw up a care plan to describe the support you will get when you will get it and who will provide it. You will be sent a copy of your care plan.

If you do not meet our eligibility criteria we will give you advice and information about other services that you can contact or other local organisations.

Blackpool Signposting Service

Have you ever had the feeling that someone somewhere in Blackpool knows what you want to know – if only you knew who they were? Blackpool Signpost Service can help to put you in touch with services and organisations throughout Blackpool. If you tell us what you want to know we will find the information you need and pass it on to you.

You can use Blackpool Signpost Service if you:

· are over 18 years of age;
· live in Blackpool

You can either fill the form in yourself or ask someone to do it for you. The more information you give us the better the information we will be able to give you. The important thing is that the form is all about you and what you want to know. If anyone else wants to find out about things they should complete a form of their own.

Click here to fill the form in on line. Alternatively, you can down load the form from the Publications List, fill it in and send it to the freepost address (you do not need a stamp). You should get your answer in ten working days.

Related Links:

Blackpool LINk (Local Involvement Network)
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