Attendant Scheme Volunteer Role Description
Outline
To assist the bus drivers to transport service users to and from a Day Centre providing a safe and secure environment for the service users.
Responsible to the Voluntary Service Officers (VSO)
Tasks and Responsibilities
- to supervise service users while the driver is away from the vehicle making sure no unauthorized entry is gained during this time.
- to make sure no service users leave the bus either when stationery while the driver is away or leave their seats while the bus is moving.
- to provide support for the driver when wheelchair users are in the bus by operating the electric lifting mechanism.
- to help make sure all service users are securely strapped in.
- to remain attentive to all service users needs while the driver is occupied.
Volunteers are expected to make every effort to:
- take part in induction
- attend training and volunteer support meetings
- meet with the VSO for reviews to talk about how you are getting on
- maintain awareness of other services to support carers with our help
Skills and Experience
Volunteers should be able to work as part of a team and be reliable.
Personal qualities are very important – volunteers must be patient, understanding and have a genuine interest in people. Good communication and listening skills are also needed.
Volunteer attendants must be in good health.
Training, Support and Expenses
Volunteers receive on-going support through monthly meetings and social activities. Opportunities to meet on a one-to-one basis are also given. Training is offered and further arrangements can be made to meet personal needs. Out-of-pocket expenses can be claimed back including travel expenses.
Time Commitment
We ask you to give 3 hours a week for a regular arrangement.