Making a subject access request

Accessing the information we hold about you

If you would like to know what personal data we hold about you, you can request this by making a subject access request.  

This request should be in writing and you can send us a letter, but we do provide a form to make this easier.

Blackpool Council subject access request form [PDF 242KB]  

If you are asking a solicitor or similar to contact us on your behalf, they must include a letter of authority signed by you.

When you contact us you must provide 2 official forms of identity to prove who you are, your date of birth and your address. Examples of acceptable identity are:

  • Current household bill such as council tax or utility bill
  • Driving licence
  • Passport 
  • Birth certificate

You can email your request to: DPA@blackpool.gov.uk or post it to: Data protection, Blackpool Council, Municipal Buildings, Corporation Street, Blackpool, FY1 1NF

We will keep copies of your subject access request for 12 months to allow for any appeal or complaint unless we are required to keep it longer for another lawful reason.

Requests for CCTV images

Our main CCTV system is now being monitored at varying times.

As we work with approved and vetted volunteers and partners, the times are not currently 'set'.

During the monitored times, the cameras will be moved and may capture specific images. At all other times the cameras will not be moved and we will 'park' them.

They will still capture images whilst in the 'parked' positions but will only capture images of the locations they are pointing at.

We are able to deal with requests and if you would like us to search for any potential images of you, we would advise you to use our subject access request form.

You should ensure that you include all details such as height, clothing or incident description, and a suitable photograph of you that will help us identify you.

We have separate processes for dealing with requests from solicitors or insurance companies.

Please read the document CCTV06 - Legal or Insurance Request [PDF 595 KB].

If you are making a request on behalf of a media organisation, please contact us at DPA@blackpool.gov.uk .

Timescales

We are obliged to respond within 40 calendar days from the day we receive your subject access request.  

We do try to respond as promptly as we can.

There may be occasions when we have to clarify information with you and if we do this, we may need to extend the timescale. If this is the case, we will tell you.