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Privacy Statement

Introduction


Blackpool Council respects your privacy as a user of its website and this page explains how Blackpool Council uses any information you give us.



Data Protection


Any information you supply to the Council voluntarily will be treated in line with the provisions of the current Data Protection Act and related legislation.


The information you supply may include your name, address and email address and may be collected when you request a service from the Council, submit an email or feedback, or make or receive electronic payments. We will not collect personal information without your knowledge.


This information will be used by Blackpool Council for a known purpose and will not be passed to outside organisations, agencies or individuals without your knowledge. But, you should note that specific information would be released if required by law.



What information do we collect?


Internet payments are taken from a secure website with full encryption over the Internet. However, you should be aware that the Internet is not a fully secure facility. Any payment details you provide to Blackpool Council will be kept secure and will not be stored on a web server.


Cookies


Blackpool Council’s online forms do use cookies to collect personal information when you pay for a service.


Online Forms


If you complete one of our forms, we will only use the information for the purpose for which you provide it.



Marketing


We will not use the personal information you give us for marketing purposes without asking you.


If you discover any information on our website pages that you believe to be inaccurate or inappropriate, or would like further information about these statements, please email customer.first@blackpool.gov.uk

Did you find what you were looking for?

If you can't find what you were looking for on our site and have tried the A-Z of Services and our Site Search, please fill in our online 'Contact Us' form to let us know about this.

Your views are important to us and letting us know what you were unable to find will help us to improve the range and quality of information we provide for you.
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Blackpool Council
Customer First Centre
Municipal Building
Corporation Street
Blackpool
FY1 1NF

Tel: (01253) 477477
Mon - Fri 8am to 6pm
Sat 9am to 2pm
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