Government grants are available to upgrade residents’ homes, for insulation and heating measures through the government’s energy company obligation, but many people are often reluctant to take up the deal as they are unsure if it is a scam or that they can trust the contractor.
So, to reassure residents and ensure that they get a fair deal and the best possible service, Blackpool Council now has a code of conduct for installers. The voluntary code of conduct means that all the companies who have signed up, have agreed not to carry out practices that are frowned upon, like doorstep selling. It also ensures they will comply with planning regulations, avoiding headaches for residents, and takes into account building heritage issues. This is particularly important if your property needs external wall insulation.
In addition, Blackpool residents could save on their energy bills and further protect themselves against rogue traders, thanks to a new deal between Blackpool Council and the private sector. Blackpool Council has joined the other Lancashire councils in the Cosy Homes in Lancashire scheme, also known as CHiL for short. The scheme aims to help residents access free loft and cavity wall insulation, and replacement boilers (free subject to qualifying criteria). The scheme uses approved installers across Lancashire who will have clear visible CHiL branded identification.
Companies signed up
The companies currently signed up to the code of conduct are:
- Home Energy UK
- Green Deal Solutions
- Trade Energy
- Hamilton (Building Contractors) Ltd
- W Hughes and Son Ltd
- Team 42 Ltd
- Rheinegold Contracts Ltd
- Alumasc Fasteners
- Synergize Ltd
Any installer working under the CHiL scheme will be able to produce CHiL branded identification.
Should any of the above installers act in a way contrary to the requirements of the code of conduct, or you are approached by any other installer, and you are unsure of their credibility, please contact trading standards.