Newsroom

7 April 2026

My Blackpool Home tenants tell of their life-changing moves

“Our new rental homes changed our lives.” Two My Blackpool Homes tenants have told of the difference that better housing has made for them.

Image shows Katie - a tenant with Blackpool Housing Company's lettings side, My Blackpool Home - in her kitchen
My Blackpool Home tenant Katie has shared how much happier and healthier she feels living in a good quality home
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Katie and Laura are just two of the thousands of residents supported by Blackpool Housing Company (BHC) over the last 10 years.

They’ve shared their experiences as BHC celebrates its first 10 years in business. Since 20215, BHC has:

  • Supported 1,829 people into permanent accommodation
  • Supported 1,668 tenants - like Katie and Laura
  • Of these, 80% sustained their tenancies in 2024/25 alone

Through its My Blackpool Home lettings and management service, BHC provides high-quality, well-managed homes for local people. Its housing support and tenancy sustainment team helps residents maintain their tenancies and access the services they need.

Before moving into a My Blackpool Home, Katie and her son had lived in an unsuitable, badly maintained house for five years. Her physical and mental health were suffering and she was in and out of hospital.

BHC then purchased the house she was living in in 2021 and moved her into a newly renovated My Blackpool Home property which she has lived in ever since. Katie said:

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“My Blackpool Home helped to turn my life around. I feel 100% happier, safer and healthier. I feel supported and I can trust my home is a safe place to live for me and my family. Any issues I have are fixed quickly and that means the world to me. I feel so much better.”
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BHC was created in response to exactly the kinds of housing challenges Katie faced. By buying and transforming empty or poor-quality properties, the company has set new standards for what good rental housing in the town can look like, and what Blackpool tenants should deserve.

New mum Laura was facing the same worries as Katie before she moved into a BHC-run home. She said:

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“Before moving into My Blackpool Home, I was in a small place that didn’t meet my needs, especially with a young baby. I felt overwhelmed and unsure I’d find somewhere safe and stable. Since moving in June 2022, everything has changed for the better. I now have a safe, comfortable home, my confidence has grown, and I can finally focus on the future. My landlord is brilliant - always quick, professional and helpful.”
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To offer these stable, supportive tenancies, since 2015 BHC has:

  • Invested £63m in better housing and neighbourhoods
  • Delivered 772 homes into its lettings portfolio, and;
  • Managed the delivery of 440 new homes for Blackpool Council

Cllr Neal Brookes, Chair of Blackpool Housing Company, said:

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“I am extremely proud that we can see the real difference this investment has made to people’s lives and neighbourhoods. It’s not just about bricks and mortar; it’s about helping people feel secure, supported and part of a community.”

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