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You can order most services, pay for things, and find information quickly and easily on this website.

So you don’t need to go to the trouble of phoning, emailing, writing to us or visiting, please go to the relevant part of the website to find what you want, before you contact us in any other way:

Search our website

  • You can find services by using the search function at the top of any page
  • There are clear links to all our services on the home page
  • To make a payment, go to our payments page

Alternatively visit one of our top task pages

Can’t find what you want online then please see ways of contacting us below.


You can contact our services on the telephone numbers below. For general enquiries or to contact our customer first team please ring 01253 477477.

Blackpool Council contacts
ServiceTelephone numberEmail
General enquiries and Customer First between 9.00am and 5.00pm 01253 477477
Emergency out of hours 01253 477600  
Business rates 01253 478857 Online payments and information
Council Tax team 01253 478741 Online payments and information
Council Tax recovery team between 10.30am to 3.30pm  01253 478888 Online payments and information
Cashiers 01253 477477
Dangerous structures  Monday - Friday 9.00am to 5.00pm 01253 476219  
Dangerous structures - Out of hours  only 01253 477600  
Discretionary support scheme Online enquiries only  
Housing benefit and Council Tax relief 
Telephone lines open: Monday, Tuesday and Friday 9.00am to 5.00pm, Wednesday and Thursday 1.00pm to 5.00pm 
01253 478847
Out of hours noise service - Friday and Saturday nights 9.00pm to 2.00am 07469 038523  
Parking fines and permits (automated payment line) 0300 4560495  Online payments and information
Social care benefit team 01253 477532

Out of hours emergencies only 

For emergencies only you can telephone 01253 477600. 

If you have to leave us a voicemail message we will aim to respond to your enquiry within 1 working day.


If you wish to contact us, please complete our contact form and we will deal with your enquiry as quickly as possible.


Customer First drop-in sessions

Customer First are now offering drop in sessions at a number of libraries across the town. The sessions run between 10.0am and 12 noon.

Social media

You can visit one of our social media sites such as Facebook or Twitter and ask us a question.

By post 

You can write to us at:

Blackpool Council
PO Box 4

We aim to respond to letters within 10 working days.

In person

Face to face appointments are by appointment only, telephone 01253 477477 to make an appointment.

For advice and information, please use the contact details listed above.

Municipal Buildings
Corporation Street 

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Opening times

Telephone lines are open Monday to Friday 9.00am to 5.00pm.

Comments, compliments and complaints

If you wish to make a comment or complaint regarding our services please visit our Comments, compliments and complaints page for more information.

Other council offices

Number One, Bickerstaffe Square

Talbot Road

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