Contact us

Last Modified June 24, 2014

You can contact us by...

You can order most services, pay for things, and find information quickly and easily on this website.

So you don’t need to go to the trouble of phoning, emailing, writing to us or visiting, please go to the relevant part of the website to find what you want, before you contact us in any other way:

Search our website

  • You can find services by using the search function at the top of any page


Or alternatively visit one of our top task pages

Can’t find what you want online then please see ways of contacting us below.


You can contact our services on the telephone numbers below. For general enquiries or to contact our Customer First team please ring 01253 477477.

Blackpool Council contacts
Service Telephone number Email
General enquiries and  Customer First 01253 477477|
Housing benefit 01253 478847|
Council tax team 01253 478741|
Council tax recovery team 01253 478888|
Social care benefit team 01253 477532|
Discretionary Support Scheme Online enquiries only|  
Emergency out of hours 01253 477600  
Accounts payable 01253 478551|
Corporate debt team 01253 478596|
Cashiers 01253 477477|

Telephone lines are open Monday - Friday 9.00am - 5.00pm.

If you have to leave us a voicemail message we will aim to respond to your enquiry within 1 working day.


If you wish to contact us, please complete our contact form| and we will deal with your enquiry as quickly as possible.


Contact us form|


Social media

You can visit one of our social media sites| such as Facebook or Twitter and ask us a question.


By post 

You can write to us at:

Blackpool Council
Town Hall

We aim to respond to letters within 10 working days.

In person

You can visit our Customer First Centre at:

Municipal Buildings
Corporation Street 

View map|

Opening hours

Monday to Friday  9.00 am - 5.00 pm 

Comments, compliments and complaints

If you wish to make a comment or complaint regarding our services please visit our Comments, compliments and complaints| page for more information.


Other council offices

Progress House

Clifton Road

View map|

Albert Road

125 Albert Road

View map|

Layton Depot

Plymouth Road

View map|