Cross border hiring refers to the practice of licensed private hire drivers and vehicles working outside the area where they are licensed. It is not illegal. The practice is permitted under current legislation and there are no geographic restrictions providing the operator, driver and vehicle are licensed in the same area (referred to as the triple licensing requirement). Local councils have no power to change or prevent this.
This restricts the ability for local councils to enforce effectively, set safety measures and knowledge standards for drivers, vehicles, and operators. This can undermine the confidence the public have in the licensed taxi and private hire trades within their area.
Any issues should be reported to the council where the taxi is licensed, and the local authority will deal with any complaints.