Investigating and responding to complaints about schools is the responsibility of the school’s governing body.
All Blackpool schools should have a complaints procedure for dealing with your concerns. You can ask your school for a copy.
Making a complaint
If you want to make a complaint you should:
- Discuss your concerns with the class teacher or the relevant member of staff. Most issues can be addressed in this way
- If you are still unhappy, make an appointment with the headteacher, deputy headteacher or the head of year
- If you feel that the issue is still unresolved, you can make a formal complaint in writing to the school’s chair of governors.