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Children's social care, the complex needs team

What the complex needs team do

The team work with families who are at the specialist level of needs. In exceptional cases families need specialist, statutory support that is designed to maintain or repair relationships and keep families together wherever possible. In some very specificcircumstances, the needs are so great that children need to be away from their family to ensure that they are protected from harm and in these circumstances the local authority becomes their “corporate parent”.

  • First the team will identify the best person to work with your child and your family based on the information provided. This could be a qualified social worker or family support worker based on the supporting children with complex needs team
  • A Social Worker will visit you at home and carry out a child and family assessment to identify personal outcomes for your child, and you as parents/carers to consider what additional care and support your child needs because of their disability
  • They will look at the care and support needs which can be met by the family and those which can’t
  • They will assess the circumstances of the family and what support is already available in your wider family and local community
  • The worker will work with families to identify strengths and suitable solutions, provide information, advice, and signpost and provide assistance
  • The worker will speak to other professionals who know the child, such as teachers, health workers and, where appropriate, supportive family members and friends to inform the assessment
  • Solutions may include use of the family network, signposting to community based resources or other agencies for targeted short term intervention, or direct work with members of the supporting children with complex needs team
  • Your child may require specialised assessment by an occupational therapist and guidance in alternative techniques to help a child develop, or restore and maintain functional skills. A moving and handling assessment may highlight the need for specialised equipment and advice. This will be completed by colleagues in our community occupational therapy team
  • Families will get a copy of the assessment.
  • Parents, siblings and carers are eligible for a carer’s assessment in their own right