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Paying for care and support

Charges apply for most care services provided by the Council, but you may be able to get some help to pay for these, some people pay a reduced amount or don't have to pay anything at all.   

Financial assessments

You will be offered a financial assessment so that we can find out if you are able to pay some or all of the cost of your care. As part of this assessment we will ensure that you are in receipt of all the benefits you may be entitled to. If you are in receipt of NHS Continuing Health Care Funding, are in receipt of support services under section 117 of the Mental Health Act 1983 or have been diagnosed with Creutzfeldt Jakob Disease you do not have to pay for care services.

You will need to tell us about all of the income that you receive, including any cash, savings or investments that you have, including wages, pensions, benefits, bank accounts, savings and investments. We will take in to consideration disability related costs. If you choose not to have a financial assessment or do not provide essential information to enable us to complete the assessment, you will have to pay the full cost of the care that the Council arranges on your behalf. 

If you have income, capital or savings under £23,250 you may be able to get help with paying for your care and support. If you have over this figure, you may need to complete an Agreement to Pay Maximum Care Charges. No-one will be asked to pay more than they are financially assessed as able to pay. When we have worked out how much you can afford to pay each week, the social care benefits team will send you a letter telling you:

  • How much you should pay each week
  • How we worked this out
  • How to pay 
  • How to appeal if you think the amount is too high

Deferred payments

If you are considering care in a residential or nursing home and own your own property you may be eligible for a deferred payment.  

For financial queries or questions about fees, charges and billing please contact the social care benefits team, who will be happy to help.

Telephone: 01253 477532