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Duty to refer flow

The customer must consent to any referral to housing options

Is the customer homeless today?


Is the person threatened with homelessness within 56 days?


Advise the customer to contact housing options:
Telephone: 01253 477760


Please complete the duty to refer referral


Please complete the duty to refer form

Please also advise customer to attend the housing options offices on Chapel Street: Monday to Friday 1.00pm to 4.30pm Or telephone: 01253 477760

If they require assistance outside normal office opening hours please contact: 01253 477600