On this page:
- Electoral services
- Council committees and meetings
- Elected members
- Civic and royal events
- School governor records
- Legal services
- Information governance (IG) records
- Customer engagement and life event records
Electoral services
| Type of record | Description of record and examples | Storage media | Retention and disposal | Legislation or regulations |
|---|---|---|---|---|
|
Register of Electors Household Enquiry Forms |
Copies of the household enquiry forms with names and date of birth. |
Electronic and paper. |
Paper - 12 months (life of register). Electronic - permanent while electronic copy of register is maintained. Secure disposal. |
Representation of the Peoples Act 1983. |
|
Register of Electors - Invitations to Register |
Invitations to register including application form and information received from online application or those made by telephone or in person. |
Electronic and paper. |
Where any application-related document is kept beyond the determination, the NINO is redacted from any documentation by no later than the day that would be 13 months from the date the application was determined. |
Regulation 29ZB(2) 2001; Regulation 29ZB(3) 2001. |
|
Register of Electors - Evidence |
Documentation evidence. |
Electronic and paper. |
Until after determination of application. Secure disposal. |
Regulation 29ZB(2) 2001; Regulation 29ZB(3) 2001. |
|
Electoral Register - Absent Voters |
Absent vote application forms containing names, date of birth, address. |
Electronic and paper. |
Renewed every 5 years. If elector moves house, cancels Absent Vote (AV) or passes away before this date the AV information is auto deleted. Secure disposal. |
N/A |
|
Electoral Register - Back Copies |
Back copies of the Electoral Register. |
Electronic and paper. |
Current version (paper) 1 year. Back copies (paper) for 15 years. Secure disposal. Paper copies kept indefinitely at the Heritage Service. |
Regulations 97(5), 97A(7), 99(6) and 109A(9) 2001 Regulations. |
|
Election Materials |
All documentation from Polling Stations including: Marked copies of registers. Marked copies of proxies voters. Marked copies of postal voters. All documentation from postal vote opening and receipting process. All ballot papers (counted, rejected, unused, tendered, unused tendered). Ballot paper accounts. Results of verification of the ballot paper accounts. Statement of rejected ballot papers. |
Paper. |
1 year from date of election. Secure disposal. |
Rule 54 Schedule 2 Local Elections (Principal Areas) (England and Wales) Rules 2006 (Principal Areas Rules 2006); Rule 54 Schedule 2 Local Elections (Parishes and Communities) (England and Wales) Rules 2006 (Parishes and Communities Rules 2006); Rule 59 Schedule 1 Local Authorities (Mayoral Elections) England and Wales Regulations 2007 (Mayoral Elections Rules 2007); Rule 64 Schedule 1 Combined Authorities (Mayoral Elections) Order 2017 (Combined Authorities Mayoral Rules 2017) Rule 45 Schedule 3 Local Authorities (Conduct of Referendums) (England) Regulations 2012 (Conduct of Referendums (England) Rules 2012); Rule 45 Local Authorities (Conduct of Referendums) (Wales) Regulations 2008 (Conduct of Referendums (Wales) Rules 2008); Rule 47 Schedule 3 Neighbourhood Planning (Referendums) Regulations 2012 (Neighbourhood Planning Referendums Rules 2012). |
|
Procedures |
Directions/advice for procedures relating to legislation, EC circulars, government circulars. |
Electronic and paper. |
Until superseded. Destroyed or deleted. |
Representation of the Peoples Act 1983. |
|
All Candidates |
Candidate's summary of election expense. Local/parliamentary candidates' election expenses. |
Paper. |
Return to candidates (if requested) or retain for 2 years from the date of receipt. Secure disposal. |
Representation of People Act 1983 S89. |
|
Local Candidates |
Candidate's nomination papers and their consent to nomination forms. |
Paper. |
12 months from date of election. Secure disposal. |
Representation of People Act 1983. |
|
Local Candidates Expenses |
Records of candidate's expenses. |
Paper. |
2 years from date expenses received. Secure disposal. |
Representation of People Act 1983 S89. |
|
Parliamentary Candidates Nominations |
Copies of the candidate's nomination papers and consent to nomination forms. |
Paper. |
12 months from date of election. Secure disposal. |
Representation of People Act 1983 Sch 1 Rule 53A. |
|
Parliamentary Candidates Address Forms |
Copies of candidates home address form. |
Paper. |
21 calendar days after the return of the writ. Secure destruction. |
Representation of Peoples Act 1983 Sch 1 Rule 53A. |
|
Parliamentary Candidates Expenses |
Copies of candidate's expenses and associated records. |
Electronic and paper. |
2 years from date received. Secure destruction. |
Representation of People Act 1983 S89. |
Council committees and meetings
| Type of record | Description of record and examples | Storage media | Retention and disposal | Legislation or regulations |
|---|---|---|---|---|
|
Preparation for Council Meetings |
Records of preparing for meetings of the Council, cabinet, committees/sub-committees and review boards. Includes minutes and records of decisions, agendas and reports. |
Electronic and paper. |
Electronic - permanent archive for town history purpose. |
Access to Information Act 1985. |
|
Background Papers |
Background papers (to be kept by report author). |
Electronic. |
4 years after last action. Secure disposal. |
Access to Information Act 1985. |
|
Council Meeting Minutes |
Minute taking including draft/rough minutes. |
Paper. |
Until confirmation of minutes. Secure disposal. |
N/A |
|
Preparation for Partnership and Agencies Meetings |
Records of preparing for partnership and agencies consideration and making the record of discussion, debate and resolutions, where the local authority legally owns the record. Includes constitutional/procedural arrangements, agendas and reports, background papers (to be kept by report author). |
Electronic. |
6 years. Secure disposal. |
In Line With Access to Information Act 1985. |
|
Company Meetings |
Records of meetings of Council wholly-owned companies. Includes minutes and records of decisions, agendas and reports, details of appointments. |
Electronic. |
10 years. Secure disposal. |
Companies Act 2006. |
|
School Admission Appeals |
Administration of school admission appeal panels. Appeal form and supporting evidence, school's case, and decision letters. Anonymised statistics generated. |
Electronic and paper. |
Paper copies - used during panel hearing then secure disposal immediately. Appeal withdrawn - secure disposal immediately. Appeal heard - retained for 2 school years after decision then secure disposal. Anonymised statistics retained for 10 years. |
School Admissions Appeal Code 2012. |
|
School Admissions Panel |
Details of panel membership for school admissions appeals. Include personal details of panel members. |
Electronic. |
Retained whilst a panel member. Secure disposal. |
School Admissions Appeal Code 2012. |
|
Petition Records |
Petitions can be submitted by either paper or online. They will often include names, address, email address of petitioners and signatories. |
Paper and electronic. |
To be deleted after 12 months of either the petition being submitted to Full Council or being dealt with by an officer for an ordinary petition or after 90 days of submission should a petition not obtain the required number of signatures. |
N/A |
Elected members
| Type of record | Description of record and examples | Storage media | Retention and disposal | Legislation or regulations |
|---|---|---|---|---|
|
Appointment to Outside Bodies |
Details of undertaking representation of the local authority - local authority representatives including: Leader of opposition papers. Leader of Council papers. Appointment to outside organisations, charitable bodies and governing bodies of schools. |
Electronic. |
4 years. Secure disposal. |
N/A |
|
Acceptance of Office |
Declaration of acceptance of office - bound book of individual acceptance forms. |
Paper. |
4 years. Offer to Heritage Service for assessment for inclusion in the permanent collection or offer to Lancashire County Records' archivist, otherwise secure disposal. |
Local Government Act 1972. |
|
Mayor and Deputy Mayor |
Declaration of acceptance of office of Mayor and Deputy Mayor - bound book of individual acceptance forms. |
Paper. |
4 years. Offer to Heritage Service for assessment for inclusion in the permanent collection or offer to Lancashire County Records' archivist, otherwise secure disposal. |
Local Government Act 1972. |
|
Members Code of Conduct |
Written undertaking to comply with Code of Conduct in a separate form or declaration of acceptance of office incorporating written undertaking. |
Paper. |
4 years. Offer to Heritage Service for assessment for inclusion in the permanent collection or offer to Lancashire County Records' archivist, otherwise secure disposal. |
N/A |
|
Members Register of Interests |
Register of financial and other interests and individual written notifications. |
Electronic and paper. |
For duration of office plus 18 months following end of duration of office. Secure disposal. |
N/A |
|
Members Register of Gifts and Hospitality |
Register of gifts and hospitality, and individual written notifications. |
Electronic and paper. |
For duration of office plus 18 months following end of duration of office. Secure disposal. |
N/A |
|
Members Register of Allowances Council Members |
Register of member's allowances and details of payments from Payroll. |
Electronic. |
4 years. Secure disposal. |
N/A |
|
Member Enquiries |
Member/constituent enquiries including ward issues raised directly by members and from constituents. |
Electronic. |
3 years after closure of enquiry. Secure disposal. |
N/A |
Civic and royal events
| Type of record | Description of record and Examples | Storage media | Retention and disposal | Legislation or regulations |
|---|---|---|---|---|
|
Ceremonial Events |
The recording of ceremonial events and civic occasions. Includes visitor's book, photographs and weekly engagement list. |
Electronic and paper. |
Permanent. Transfer to place of deposit or offer to Heritage Service for assessment for inclusion in the permanent collection, or Lancashire County Records after administrative use is concluded. |
N/A |
|
Ceremonial Events |
The process of organising a ceremonial event or civic occasions. |
Paper. |
Permanent. Offer to Heritage Service for assessment for inclusion in the permanent collection, otherwise secure disposal. |
N/A |
School governor records
| Type of record | Description of record and examples | Storage media | Retention and disposal | Legislation or regulations |
|---|---|---|---|---|
|
Instruments of Government |
Instruments of government for maintained schools. |
Electronic. |
Permanent (whilst school remains open). When school closes, offered to Heritage Service for assessment for inclusion in permanent record otherwise secure disposal. |
N/A |
|
Governing Board Membership |
Records include governor contact details, pecuniary interest details, membership details and training records. |
Electronic. |
12 months after term of office completed or on resignation of governor. Secure disposal. |
N/A |
|
Governing Board Records |
All records maintained by the service including administration records. |
Electronic. |
Only retained during period of subscription to the service. Secure disposal. |
N/A |
|
Governing Board and Committee Meetings |
Copies of agendas and reports, and minutes and records of decisions made. |
Electronic. |
Whilst subscribing. Return if requested or secure disposal. |
N/A |
|
Exclusions Meetings/School Complaints Hearings/School Staff Hearings and Appeals |
Copies of agendas and reports, minutes and records of decisions (including outcome letters) for all record types. |
Electronic and paper. |
Paper copies - used for panel members during hearing then secure destruction immediately after the hearing completed. Electronic copies - 6 years after date of hearing. Secure disposal. |
N/A |
|
Investigation Meetings |
Transcript of interviews. |
Electronic. |
Until conclusion of case or in line with HR retention periods. Return to school if requested otherwise secure disposal. |
N/A |
Legal services
| Type of record | Description of record and examples | Storage media | Retention and disposal | Legislation or regulations |
|---|---|---|---|---|
|
Property Purchase |
Documents and records relating to the Council's purchase of property. May include pre-registration deeds, searches, enquiries before contract, contracts and correspondence. |
Paper and electronic. |
Retain until premises disposed of. Review before disposal. Secure disposal. |
Local Government Act 1972. Limitation Act 1980. |
|
Sale of Property - Whole |
Documents and records relating to the sale of whole of title and 'Right to Buy' (RTB) properties. May include pre-registration deeds, searches, enquiries before contract, contracts and correspondence. |
Paper and electronic. |
12 years. Review before disposal. Secure disposal. |
Local Government Act 1972. Limitation Act 1980. |
|
Sale of Property - Part |
Documents and records relating to the sale of part of title, except RTBs. May include pre-registration deeds, searches, enquiries before contract, contracts and correspondence. |
Paper and electronic. |
12 years after sale of part becomes sale of whole. Review before disposal. Secure disposal. |
Local Government Act 1972. Limitation Act 1980. |
|
Compulsory Purchase Orders |
Copies of orders made and related documentation. Vesting declarations (entered onto Deeds Register). |
Paper and electronic. |
6 years after completion of order. Review before disposal. Secure disposal. |
Limitation Act 1980. |
|
Transfer of Schools |
Documents and records relating to transfer of schools to academies including Commercial Transfer Agreement and 125 year lease. May include pre-registration deeds and information about freehold title. |
Paper and electronic. |
6 years. Review before disposal. Secure disposal. |
Limitation Act 1980. |
|
Mortgages |
Documents relating to the redemption of mortgages made by deed (under seal) or otherwise. |
Paper and electronic. |
Not under Seal - 6 years after redemption. Under Seal - 12 years after redemption. Secure disposal. |
Local Government Act 1972. Limitation Act 1980. |
|
Deeds Register |
Register containing details of all deeds and deed charges held by the Council. |
Electronic. |
Permanent record. Information also place on Land Registry records. |
N/A |
|
Contracts - Under Seal |
Documentation and final copy of contracts awarded 'Under Seal'. |
Paper and electronic. |
12 years from completion of works. Secure disposal. |
Local Government Act 1972. Limitation Act 1980. |
|
Contracts - Not Under Seal |
Documentation and final copy of contracts awarded that are 'Not under Seal'. |
Paper and electronic. |
6 years from completion of works. Secure disposal. |
Local Government Act 1972. Limitation Act 1980. |
|
Agreements (Not Contracts) |
Agreeing terms between organisations that are not included in, or do not form a contract. |
Electronic. |
Not under Seal - 6 years after termination of agreement. Under Seal - 12 years after termination of agreement. Secure disposal. |
N/A |
|
Section 38 Agreements |
Documents relating to the bonds, surety or monetary deposit for highways provided by a developer that become maintainable at the public expense (formerly 'adopted highways'). |
Paper and electronic. |
Legal files - 6 years. Other files - up to 20 years. |
Highways Act 1980. |
|
Section 106 Agreements |
Documents relating to planning obligations where a private agreement is made to make acceptable a development that would otherwise be unacceptable in planning terms. |
Paper and electronic. |
Legal files - 6 years. Other files - up to 20 years. |
Town & Country Planning Act 1990. |
|
Grant of Easement and Wayleaves |
Records for grant of easements e.g. right of access, or wayleave agreement e.g. permission to lay cables. |
Paper and electronic. |
Close of case + 6 years. Review before disposal. Secure disposal. |
Limitation Act 1980. |
|
Leases |
Records for assignment, alterations, reviews, notices to quit and repossession. |
Paper and electronic. |
Not under Seal - 6 years from completion. Under Seal - 12 years from completion. Secure disposal. |
Limitation Act 1980. |
|
Company Formation |
Company formation documents including application and registration at Companies House, details of director's. |
Paper and electronic. |
12 years. Secure disposal. |
Local Government Act 1972. Limitation Act 1980. |
|
Litigation Records |
Records and documentation relating to managing, undertaking or defending for or against litigation on behalf of the local authority for Injunction proceedings; Injunctions under Town and Country Planning Act; Magistrates Court proceedings. |
Paper and electronic. |
6 years. Secure disposal. |
Limitation Act 1980. |
|
Prosecution Records |
Records and documentation relating to the prosecution or sanction of an individual or organisation for failing to comply with their legal responsibilities. Including prosecutions on behalf of client departments, prosecution of breached or orders or the review of orders. |
Paper and electronic. |
6 years. Secure disposal. |
Limitation Act 1980. |
|
Education Related Matters |
Records of legal involvement relating to non-school attendance, disputes, school or education contracts and general advice. |
Paper and electronic. |
6 years Secure disposal. |
Limitation Act 1980. |
|
Claims Management |
Records for the management and defence of claims made against the Council. |
Paper and electronic. |
LACHS - 15 years. Adult claims - min 3 years and 4 months. Child claims - min 21 years and 4 months. Secure disposal for all. |
Insurance Industry Requirement; Limitations Act 1980. |
|
Investigation, Inspection and Monitoring |
Records for investigations, monitoring activity or inspection laws that are within the responsibility of the local authority. |
Paper and electronic. |
6 years. Secure disposal. |
Limitation Act 1980. |
|
Licensing Matters |
Copies of licensing advice and appeals on behalf of the local authority. |
Paper and electronic. |
6 years. Secure disposal. |
Limitation Act 1980. |
|
Loans |
Details of loan consents relating to loans made to others. |
Electronic. |
Date of last payment plus 12 years. Secure disposal. |
Limitation Act 1980. |
|
Debt Recovery |
Case files relating to debt recovery. |
Paper and electronic. |
6 years. Secure disposal. |
Limitation Act 1980. |
|
Court of Protection |
Case files relating to court of protection. |
Paper and electronic. |
6 years. Secure disposal. |
Limitation Act 1980. |
|
Enforced Sale |
Case files relating to enforced sale of property when recovering a registered land charge. |
Paper and electronic. |
6 years. Secure disposal. |
Limitation Act 1980. |
|
Section 22 Charges |
Specific information relating to Section 22 charges application and redemption in relation to provision of social services. |
Electronic. |
6 years after redemption. Review before disposal. Secure disposal. |
Limitations Act 1980; Health and Social Services and Social Security Adjudications Act 1983. |
|
Judicial Review Cases |
All documentation relating to Judicial Review cases involving the Council. |
Paper and electronic. |
Close of case plus 6 years. Secure and confidential disclosure. |
Limitation Act 1980. |
|
General Advice and General Client Files |
The process of providing legal advice on a point of law. |
Paper and electronic. |
6 years. Secure disposal. |
Limitation Act 1980. |
|
Bylaws |
The process of making, administration and enforcement of local laws. |
Paper and electronic. |
12 years. Secure disposal. |
Local Government Act 1972. Limitation Act 1980. |
|
Practice Management |
Personnel Records (return to work/ home working/sickness/hospital visits). |
Paper and electronic. |
Until employee leaves, or no longer required for operational purposes. Secure disposal. |
N/A |
|
Practice Management |
Office procedures manual and policies, Lexcel accreditation documentation. |
Paper and electronic. |
Until becomes superseded or no longer effective. Secure disposal. |
N/A |
|
Foster Parents |
Foster parent records (legal files only) including personal details. |
Paper and electronic. |
Retain until approval terminated plus 10 years (legal files only). |
Foster Placements (Children) Regulations 1991. |
|
Social Services Private Law |
Case files and information relating to :-
|
Paper and electronic. |
All 6 years. Secure disposal. |
Where applicable: Children Act 1989. Adoption and Children Act 2002. Mental Capacity Act 2005. Human Rights Act 1998. Limitation Act 1980. |
|
Social Services Public Law |
Case files and information relating to :-
|
Paper and Electronic |
ALL - Secure disposal after review. |
Where applicable: Children Act 1989. Mental Capacity Act 2005. Human Rights Act 1998. Limitation Act 1980. Adoption and Children Act 2002. |
|
Regulation of Investigatory Powers Act 2000 (RIPA) - Application Forms |
Applications under RIPA. |
Electronic and paper |
3 years |
Criminal Procedure and Investigations Act Code of Practice |
| Regulation of Investigatory Powers Act 2000 (RIPA) - Supporting Documentation | All material associated and obtained with an application under RIPA. | Electronic and paper | Retained until a decision is taken and then until the convicted person is released from custody, or six months from the date of conviction. | Criminal Procedure and Investigations Act Code of Practice |
Information governance (IG) records
| Type of record | Description of record and examples | Storage media | Retention and disposal | Legislation or regulations |
|---|---|---|---|---|
|
Information Governance Polices and Procedures (Including Legislation Specific) |
Policies and procedures, guidance, and template forms for IG Service. |
Electronic. |
Until superseded. Deleted. |
N/A |
|
Information Governance Reports |
Annual and ad-hoc reports for IG service. |
Electronic. |
1 year plus current year. Secure disposal. |
N/A |
|
Information Audits/Registers |
Information surveys, record audits and registry inspections. Includes information asset register. |
Electronic. |
Until superseded or 2 years. Secure disposal. |
N/A |
|
Disposal Records |
Disposal/destruction certificates. |
Electronic. |
3 years unless specified by legislation. Secure disposal. |
N/A |
|
Information Sharing Agreements |
Schedules of records shared/information sharing protocols and agreements. |
Manual and electronic to 2016. Electronic via online system from 2017. |
Until end of agreement or, reviewed and superseded. Secure disposal. |
N/A |
|
Corporate Retention Schedule |
Schedule of information held and retention criteria. |
Electronic. |
Until superseded. Deleted. |
Statutory S45 Code of Practice. |
|
Information Commissioner's Office (ICO) Notifications |
Copy of notification/register entries and fee payment record. Certificates of registration. |
Electronic. |
Until superseded. Secure disposal. |
Value Added Tax Act 1997 Sch 11, Para 6 (For Payments). |
|
Information Commissioner Complaints/Cases and Decisions |
Copies of ICO correspondence relating to complaint or case, related documentation and Council response. Copies of decision notices from ICO. |
Electronic. |
3 years from closure of complaint or issue of decision notice, except where individual complaints are subject to ICO investigation or a tribunal process (see Information tribunal matters retention). Secure disposal. |
Limitation Act 1980 where Tribunal. |
|
Information Tribunal Matters |
Copies of information tribunal cases; documentation, evidence, submissions, outcomes/judgements. |
Electronic and paper. |
6 years from date case completed. Review before disposal. Secure disposal. |
Limitations Act. |
|
Request Logs (All):
|
Spreadsheet records containing logging, tracking and monitoring of requests received for FOI/EIR/DPA and other associated requests/third party disclosures. Includes access to deceased records requests. |
Electronic. |
Logs only - 10 years. Secure disposal. |
N/A |
|
General Information Requests (FOI and EIR) |
Documentation relating to requests submitted under Freedom of Information Act (FOI) and Environmental Information Regulations (EIR), and associated responses. |
Electronic. |
3 years except where individual requests are subject to ICO investigation or a tribunal process where retention will be extended to 6 years after a decision has been received. Securely disposed of. |
Limitation Act 1980 where Tribunal. |
|
FOI Internal Reviews |
Requests for internal reviews and all related documentation and outcome response. |
Electronic. |
3 years except where individual requests are subject to ICO investigation or a tribunal process where retention will be extended to 6 years after a decision has been received. Securely disposed of. |
Limitation Act 1980 where Tribunal. |
|
FOI Publication Scheme |
Information Commissioner's model scheme adopted. |
Electronic (on website). |
Until superseded. Deleted. |
N/A |
|
Data Protection - Subject Access Requests |
Data Protection Act 1998 (DPA) subject access request forms and proof of identification and address. Responses and copies of data disclosed. |
Electronic plus manual copies if appropriate. |
3 years except where individual requests are subject to ICO investigation or a tribunal process where retention will be extended to 6 years after a decision has been received. Secure disposal. |
Limitation Act 1980 where Tribunal. |
|
Data Protection Complaints |
Records for complaints received in relation to DPA and investigation, outcome and responses. |
Electronic (paper scanned in). |
3 years except where individual requests are subject to ICO investigation or a tribunal process where retention will be extended to 6 years after a decision has been received. Secure disposal. |
Limitation Act 1980 where Tribunal. |
|
CCTV Requests |
Requests for disclosure of CCTV images (other than Data Protection subject access requests). Includes police, insurance and media requests for disclosure of CCTV. |
Held electronically (scanned if received on paper). |
3 years unless required for evidential purpose in legal or police proceedings, or where individual requests are subject to ICO investigation or a tribunal process where retention will be extended to 6 years after a decision has been received. Securely disposed of. |
Criminal Justice Act. Regulation of Investigatory Powers Act. Police and Criminal Evidence Act. Law Enforcement Directive (EU) Limitation Act 1980 where Retained for Tribunal or Proceedings. |
|
Third Party Protocol/Police/CPS Disclosure Requests |
Requests by police or CPS for disclosure of an individual's records including social care files, where disclosure is legislated for. |
Electronic. |
3 years except where individual requests are subject to ICO investigation or a tribunal process where retention will be extended to 6 years after a decision has been received. Secure disposal. |
Limitation Act 1980 where Retained for Proceedings. |
|
Data Protection Advice |
Advice given about data protection matters (Council or external customers). |
Electronic. |
1 year plus current year. Secure disposal. |
N/A |
|
Access to Deceased Records Requests |
Requests for access to a deceased persons records including proof of legal status documents for applicant. |
Electronic. |
3 years except where individual requests are subject to ICO investigation or a tribunal process where retention will be extended to 6 years after a decision has been received. Secure disposal. |
Limitation Act 1980 where Tribunal. |
|
Records Management Guidance |
Guidance, manuals and instructions on the management of records. |
Intranet. |
Until superseded. Deleted. |
N/A |
|
Administrative Records |
General administrative records, including routine correspondence relating to the provision of information management services. |
Electronic and paper. |
1 year unless contractual, then retention extended to end of contract. Secure disposal. |
N/A |
|
Meetings/Groups |
Copies of notes/minutes from meetings or groups in which IG Team members participate or lead. Including external groups or forums. |
Electronic and paper. |
Until no longer of effective or operational use. Secure disposal. |
N/A |
|
Information Sharing Gateway |
Copies of MOUs agreed.
|
Electronic. |
Retain whilst participant in ISG or until superseded. Secure disposal. |
Limitation Act 1980. |
|
Implementation of Information Legislation |
Copies of project plans/work tasks/meeting notes and records relating to the implementation of information legislation or changes to existing legislation. |
Electronic. |
1 year after implementation or change completed. Secure disposal. |
N/A |
|
On-Site Archive Storage |
Records relating to the use of on-site and off-site storage areas. |
Electronic. |
2 years. Secure disposal. |
N/A |
|
Off-Site Archive Storage |
Records relating to the transfer and retrieval of records from off-site storage. |
Electronic. |
2 years after records disposed of. Secure disposal. |
N/A |
Customer engagement and life event records
Registrars
| Type of record | Description of record and examples | Storage media | Retention and disposal | Legislation or registration |
|---|---|---|---|---|
| Register of Births, Deaths and Marriages | Registration of a birth, death or marriage. | Electronic - Sept 1990 to date.Paper - 1837 to date. | Permanent offer to archivist.Transfer to place of deposit after administrative use is concluded. | Births and Deaths Registration Act 1953. |
| Authorised Person | Forms for appointment of authorised persons under Marriage Act 1898 or the Marriage Act 1949 | Paper. | 2 years after vacation of office.Secure disposal. | Marriage Act 1949. |
| GRO Authority | Registrar general's authorities for registration after 12 months in accordance with Sections 7 and 21 of the Births and Deaths Registration Act 1953. |
Paper. | 2 years.Secure disposal. | Births and Deaths Registration Act 1953. |
| Doctors Medical Certificate Control Book | Books recording issue of books and forms of medical certificates (Form 17). | Paper and electronic. | 5 years after last entry.Secure disposal. | Births and Deaths Registration Act 1953. |
| Disposals Control Sheet | Notifications of disposals of bodies of deceased persons. | Paper. | 5 years.Secure disposal. | Births and Deaths Registration Act 1953. |
| Disposals Control Sheet | Declarations made by applicants for certificates for disposal (no liability to register). | Paper. | 5 years.Secure disposal. | Births and Deaths Registration Act 1953. |
| Legal Authority Intention to Marry | Marriage notices. | Paper. | 5 years.Secure disposal. | Marriage Act 1949. |
| Legal Consent Form | Forms of consent to marriages of minors. | Paper. | 1 year.Secure disposal. | Marriage Act 1949. |
| Legal Marriage Objections | Caveats against the grant of a superintendent registrar's certificate or certificate and licence or Registrar General's licence for marriage. | Paper. | 2 years.Secure disposal. | Marriage Act 1949. |
| Legal Authority to Marry | Superintendent registrar's certificates and certificates and licences for marriage. | Paper. | 2 years from date of marriage.Secure disposal. | Marriage Act 1949. |
| Legal Authority to Marry | Notifications of the issue of the Registrar General's licence for marriage and Registrar. | Paper. | 2 years from date of marriage.Secure disposal. | Marriage Act 1949. |
| Birth, Death, Marriage Requisitions | Requisitions for certificates of birth, marriage or death issued under certain Acts of Parliament for the purpose of those Acts. | Paper. | 2 years.Secure disposal. | Births and Deaths Registration Act 1953 and Marriage Act 1949. |
| Requisition Certificate | Requisitions for certificates issued for the purposes of the 1st Schedule to the Industrial Assurance and Friendly Societies Act 1948 and the 5th Schedule to the Friendly Societies Act 1974. | Paper. | 6 years.Secure disposal. | Births and Deaths Registration Act 1953. |
| Counterfoils of Certificates and Forms - Standard Certificates | Standard certificates of birth, marriage. | Paper. | 2 years (but retained further if they have not been subject to scrutiny during a stock audit by GRO).Secure disposal. | Births and Deaths Registration Act 1953 and Marriage Act 1949. |
| Counterfoils of Certificates and Forms - Friendly Societies Acts | Certificates issued for the purposes of the Industrial Assurance and Friendly Societies Act 1948 and the 5th Schedule to the Friendly Societies Act 1974(1st Schedule to the Industrial Assurance). | Paper. | 6 years.Secure disposal. | Births and Deaths Registration Act 1953 and Marriage Act 1949. |
| Counterfoils of Certificates and Forms - Friendly Societies Death Payments (Children) | Certificates issued for the purpose of the provisions of the Friendly Societies Acts relating to a payment on the death of a child under the age of ten. |
Paper. | 3 years.Secure disposal. | Births and Deaths Registration Act 1953 and Marriage Act 1949. |
| Counterfoils of Certificates and Forms - Acts of Parliament | Certificates issued for purposes of certain other Acts of Parliament. | Paper. | 2 years.Secure disposal. | Births and Deaths Registration Act 1953 and Marriage Act 1949. |
| Counterfoils of Certificates and Forms - Births and Still-Births | Certificates of registration of births and still-births. | Paper. | 2 years (but retained further if they have not been subject to scrutiny during a stock audit by GRO).Secure disposal. | Births and Deaths Registration Act 1953. |
| Counterfoils of Certificates and Forms - Failing to Register | Requisitions to persons liable to register who have failed to do so. | Paper. | 1 year.Secure disposal. | Births and Deaths Registration Act 1953. |
| Counterfoils of Certificates and Forms - Report to Coroner | Forms of report of death to coroner by registrar. | Paper. | 1 year.Secure disposal. | Births and Deaths Registration Act 1953. |
| Counterfoils of Certificates and Forms - Disposal | Certificates for disposal -(1) before or after registration of death(2) still-births(3) no liability to register | Paper. | 5 years.Secure disposal. | Births and Deaths Registration Act 1953. |
| Record and Demand Book | Copy of the record and demand book. | Paper and electronic. | 10 years.Secure disposal. | Births and Deaths Registration Act 1953 and Marriage Act 1949. |
| Cash Records | Cash book and paying-in book/slips, receipt books. | Electronic. | 7 years.Secure disposal. | Births and Deaths Registration Act 1953 and Marriage Act 1949. |
| Registrar General's Certificate and Direction | Copy of certificate and direction. | Electronic. | 7 years.Secure disposal. | Births and Deaths Registration Act 1953 and Marriage Act 1949. |
| Accounting Books and Records | Form of account (office copy). | Paper. | 2 years.Secure disposal. | Births and Deaths Registration Act 1953 and Marriage Act 1949. |
| Appointment and Conduct of Officers | Correspondence relating to appointment and conduct of officers. | Electronic. | 2 years.Secure disposal. | Births and Deaths Registration Act 1953 and Marriage Act 1949. |
| Registration Correspondence | Relating to registration of births, marriages and deaths, correction of errors, birth re-registrations not made (Forms LA1 and GRO 185 and copy documents), issue of certificates under certain Acts of Parliament, irregular burials. |
Paper and electronic. | 3 years.Secure disposal. | Births and Deaths Registration Act 1953 and Marriage Act 1949. |
| False Information Correspondence | Relating to false information given to registration officers, falsification and forgery of certificates of birth, marriage or death; marriage of foreigners and persons divorced abroad. |
Paper and electronic. | 3 years.Secure disposal. | Births and Deaths Registration Act 1953 and Marriage Act 1949. |
| Accounts Correspondence | Relating to accounting transactions, charges, receipts. | Paper and electronic. | 2 years.Secure disposal. | Births and Deaths Registration Act 1953 and Marriage Act 1949. |
| General Correspondence | Copies of other correspondence | Paper and electronic emails | 3 years.Secure disposal. | Births and Deaths Registration Act 1953 and Marriage Act 1949. |
| Appointment Information | Birth, death and notice of marriage appointments including names, contact details of informants. | Electronic. | 2 years.Secure disposal. | Births and Deaths Registration Act 1953 and Marriage Act 1949. |
| Statutory Declaration Correspondence | Statutory declaration regarding the loss or destruction of a certificate issued under the Industrial Assurance and Friendly Societies Act1948 and the Friendly Societies Act 1974. | Paper. | 6 years.Secure disposal. | N/A |
| Ceremony Bookings | Ceremony bookings including name and contact details of bride/groom/partner. | Electronic. | 2 years.Secure disposal. | N/A |
| Application Forms for Certificates | Application form which have either been applied for on-line, in person or over the telephone. | Paper and electronic. | 2 years.Secure disposal. | N/A |
Customer relations - Comments, compliments and complaints
| Type of record | Description of record and examples | Storage media | Retention and disposal | Legislation or registration |
|---|---|---|---|---|
| Service Complaints (Corporate) | Management of complaints about Blackpool Council services including: actions, decisions, service provision and staff of Blackpool Council. | Electronic. | Retain records 6 years from year of date closed. Secure disposal. E.G: A complaint file closed in FY 2015/2016 will be destroyed in April 2022. | Limitation Act 1980. |
| Statutory Complaints (Adults and Children's Services) | Management of complaints about Adult Social Services*, Children's Social Services ** and Joint Protocol complaints. Including: actions, decision, staff and service provision. *The Local Authority Social Services and National Services Complaints (England) Regulations 2009. ** Children's Act 1989, Representative Procedure (England) Regulations 2006. | Electronic. | Retain records 6 years from year of date closed. Secure disposal. E.G: A complaint file closed in FY 2015/2016 will be destroyed in April 2022. If applicable, copy to be joined to service user record at the appropriate time in the investigation process. | Limitation Act 1980;The Local Authority Social Services and National Services Complaints (England) Regulations 2009;Children's Act 1989, Representative Procedure (England) Regulations 2006. |
| All Complaints | Corporate and statutory complaints - paper files. | Paper. | Retain records 3 years from year of date closed.Secure destruction.E.G: A complaint file closed in FY 2015/2016 will be destroyed in April 2019. NB: All paper files will have been uploaded as an electronic record. | N/A |
| Local Government Ombudsman Adults and Children's Services Complaints | Processing of Ombudsman complaints including: Evidence gathering and case preparation for independently processed Adult and Children's Social Care Ombudsman complaints. | Electronic and paper. | Retain records 6 years from year of date closed.Secure disposal. E.G: A complaint file closed in FY 2015/2016 will be destroyed in April 2022. If applicable, copy to be joined to service user record at the appropriate time in the investigation process. | Limitation Act 1980;Local Government Act 1974. |
| Customer Feedback | Compliments, Comments, MP, Councillor Enquiries and Service Enquiries. (excluding complaints) | Electronic and paper. | Retain records 3 years from year of date closed.Secure disposal. E.G: A file closed in FY 2015/2016 will be destroyed in April 2019 Paper compliment records to be destroyed after 1 year. If applicable, copy to be joined to service user record at the appropriate time in the process. | N/A |
Bereavement services (Cemeteries and crematoria)
| Type of record | Description of record and examples | Storage media | Retention and disposal | Legislation or registration |
|---|---|---|---|---|
| Registers That Record the Location of Burials/Cremations | Records containing the identity of deceased individuals including:personal details of deceased;date deceased;date interment took place;next of kin;location of burial/cremation plot. | Paper. | Permanent. Offer to archivist. Transfer to place of deposit after administrative use is concluded. | Cremation Act 1952;Local Authority Cemeteries Order 1977. |
| All Bookings of Services/Funerals | Details of bookings that may include:personal details of deceased;date deceased;death registration details,funeral directors details;next of Kin / Applicant for cremation or burial;GP/doctors/medical referee;memorials and location;location of burial/cremation plot. | Electronic - since 2000.Paper - pre-2000 (being digitised). | Permanent. | Cremation Act 1952;Local Authority Cemeteries Order 1977. |
| Cremation/Burial Applications | Copies of application forms received that contain details of:personal details of deceased date deceased death registration detailsfuneral directors details applicant for cremation or burial/GP/doctors/medical referee;memorials and location;location of burial/cremation plot. | Paper. | Permanent. | Cremation Act 1952;Local Authority Cemeteries Order 1977. |
| Burial Applications | Next of kin. | Electronic. | 7 years. | Cremation Act 1952;Local Authority Cemeteries Order 1977. |
| Applications for Memorials | Records of applications. Will contain details of:name/address and telephone; number of applicant;total fee and receipt;inscription details;cremation number. | Electronic and paper. | For the length of the lease on the memorial plus two years.Secure disposal. | N/A |
| NVF Register of Cremation | Register containing person details of baby, including date deceased, death registration details, next of kin/applicant for cremation or burial, GP/doctors /medical referee, any memorials and location, and the location of burial/cremation plot. | Electronic and paper. | Permanent. | Cremation Act 1952. |
| Exhumation Applications | Copies of applications for exhumation.Details include:name/address and telephone; number of applicant;current location;total fee and receipt;location where body to go;exhumation Register number. | Electronic and paper.Note: paper register giving same details as the electronic register. | Paper - 5 years in line with Ministry of Justice guidelines.Secure disposal.Registers - permanent. | Cremation Act 1952;Local Authority Cemeteries Order 1977. |
| Grave Ownership/Transfer of Ownership | Details of grave ownership.Personal details of deceased.Date deceased.Name and address of grave owner.Location of burial/cremation plot. | Electronic and paper. | For the length of the Right of Burial plus two years. | Cremation Act 1952;Local Authority Cemeteries Order 1977. |
Coroner
| Type of record | Description of record and examples | Storage media | Retention and disposal | Legislation or registration |
|---|---|---|---|---|
| H M Coroner | Accounting books and records. | Electronic and paper. | 7 years.Secure disposal. | Regulation 27 of Coroners and Justice Act 2009. |
| Post Mortem and Investigations | Documents in connection with post mortem and investigations. | Electronic and paper. | 15 years.Secure disposal. | Regulation 27 of Coroners and Justice Act 2009Chief Coroner can direct a Coroner to keep a document for a different length of time under Reg 27. |