Customer information regarding Coronavirus (COVID-19) updated 24 March 2020
Ordering certificates and Coming to the Town Hall
- The Town Hall is now closed to all customers except those who have a pre-booked appointment with us to register a death.
- For copy certificate production, we can no longer offer the Priority or Collect in Person Services.
If you wish to order copy certificates, please use our online service until further notice or you can request a certificate by writing to us using the procedure stated in 'Other ways to apply' below. Unfortunately we can no longer offer the Priority or Collect in Person Services.
If you need a certificate urgently, or you aren't able to request your Standard Service certificate online or by post, then please ring us on 01253 477177 but if possible, postpone your application.
- We are currently operating on a skeleton staff and have only one person answering the phone. We are currently experiencing an increased number of calls. Avoid calling between 12 – 2pm and if you still can’t get through to us, please email us at firstname.lastname@example.org and leave a contact number for us to call you back. If possible, please postpone your application.
- It may take longer than 21 days to post your Standard Service certificate to you.
Please be aware that the situation is ever evolving and this guidance may need to be updated in line with government guidance as and when it is issued.
Records we hold
Blackpool registration service holds the following records:
- All the births, marriages and deaths registered within its district (Fleetwood and Fylde including Blackpool, Poulton and Kirkham) from 1 July 1837 to 1890
- Civil partnership records registered in Blackpool since 5 December 2005
- From 1890 to the present day, we only hold certificates where the birth, marriage or death took place within the local authority district of Blackpool
Records we do not hold
- We do not hold current records for events taking place outside of Blackpool. For example if you were born in Oldham you will need to contact Oldham Council
- Records for life events that took place in Fylde or Wyre (or in the sub-district of Fleetwood and Fylde) from 1890 will be held at Lancashire Certificate Services.
If in doubt where the event took place, search Lancashire birth, marriage and death. This website will tell you which registration service holds the record
Certificate cost details
|Service||Description||Postage||Online/postal/in person cost||Telephone application cost|
||We will process your application within three weeks.
||Royal Mail 2nd Class post unless you choose a different delivery option
||We will fast-track your application aiming to produce certificates within 24 hours.
||Royal Mail 1st Class post unless you choose a different delivery option
Different delivery options
- Collect in person from the Customer First Centre, Municipal Buildings, Corporation Street, Blackpool. FY1 1GB
- Royal Mail 1st Class signed for – Recorded delivery - £3
- Royal Mail Special Delivery – Guaranteed next working Day - £8 - for priority applications only
Apply for a copy certificate
You can apply for a certified copy of a birth, marriage, civil partnership or death certificate online.
Other ways to apply
You can also apply for a copy certificate by:
- Telephone: You can apply for a certificate over the phone with a credit or debit card by ringing 01253 477177
- In person: You can apply for a certificate in person by calling into the Customer First Centre located on Corporation Street. The office is open Monday to Friday between 9.00am and 5.00pm (10.00am to 5.00pm on Wednesday)
- By post: You can apply for a certificate by post. Please send your request to the Registration service, Blackpool Council, Municipal Buildings, Corporation Street, Blackpool FY1 1GB enclosing a cheque or postal order made payable to Blackpool Council
Missing certificate policy
- Once your certificate leaves our office and is passed to the Royal Mail, if it goes missing in the post and you have chosen 1st or 2nd Class postage, you will need to contact Royal Mail to investigate.
- If your certificate does go missing, we will not issue a free replacement and you will need to purchase another.
Apply for your adopted record
You can access your birth records if you don’t have them because you were adopted.
- You need to be 18 or over to do this
- Everyone adopted before 12 November 1975 will need to attend a counselling session with an approved adoption advisor first
Details of how you can do this are available on the Gov.UK website
Apply for a stillbirth certificate
Information on how to apply for a stillbirth certificate. Only the parents of the child can apply for this certificate.
The information you give us will be used solely for the purposes of your request and will not be divulged to any other third party.