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What you can expect from us

  • We support children, young people and their parents or carers who live in Blackpool, regardless of where the child or young person attends for their education
  • We aim to respond to all enquiries within 7 working days
  • We offer a range of information, advice and support and this will be determined by the level of support needed at the time of the enquiry
  • Our attendance and support at meetings will be subject to the relevance of our role at the time and the availability of staff
  • The range and duration of support will vary depending on the needs of the case, the information and support offered will be tailored accordingly. This may include face-to-face meetings, contact by telephone or email
  • We will make sure that you aware of all the options so that you can make an informed choice
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  • What is a special educational need

  • What is a disability

  • Meeting preperation

  • Letters and fact sheets