Advice and assistance
Clients will receive an assessment of their needs by a caseworker and the following support can be provided, tailored to each individual:
Affordable warmth advice and assistance, including:
- Warm homes discount
- Priority services register
- Understanding and reducing fuel bills
- Energy efficiency
- Budgeting money
- Dealing with fuel debt
- Fuel incentives
- Tariff differences
- Switching
- Smart meters
- Green measures
- Addressing damp
- and more
Support
Support to access funding for various measures as required, including:
- Boiler servicing
- Repairs
- Replacements
- Green measures
- Emergency heaters
- Winter warm packs
- Fuel top-ups
- and more
Support to access broader health and wellbeing services, including; befriending, community activities, employment support, volunteering, mental health services, advocacy, adult learning and more.
A discretionary emergency fund is available which will be used in conjunction with any other funding available, to assist homeowners on a low income and/with a medical condition/disability to repair or replace their heating, gas and electrical appliances.
Contact
Contact Care & Repair for more information:
Email: care&repair@bch.co.uk
Telephone: 01253 476646
between 8.30am and 4.30pm, Monday to Thursday, 8.30am to 4.00pm, Fridays.