Opening times
 Monday to Thursday 9.00am - 5.00pm
Friday 9.00am - 4.30pm
We are closed evenings, weekends and bank holidays.

Contact us

Adult social care

Telephone: 01253 477592

Mental health services - Single point of access (SPA)

Telephone: 01253 651225

Emergency out of hours - If you need help urgently out of our listed opening times

Telephone: 01253 477678

Customer relations team - Respond to comments, compliments and complaints

Telephone: 01253 477700

Fact sheets

  • Please select the fact sheets that you are interested in receiving
  • How do you want to receive the fact sheets?
  • Name


Alternatively you can download the fact sheets by selecting the links below:

Introduction to Adult Social Care 

Care at Home

Residential and Nursing Care

Reablement Services

Personal Budgets and Direct Payments

Support When You Leave Hospital

Respite Services and Breaks for Carers

Deferred Payment Scheme

Financial Advice and Information

Making a Decision About Your Property

Making financial decisions for someone who lacks capacity


To request an assessment or make a safeguarding referral please complete the online referral form.