Universal Credit and Universal Support

Universal Credit is a new benefit for working age people who are out of work or on a low income.

It is run by the Department of Work and Pensions (DWP) and replaces the following six main working age benefits with a single monthly payment:

  • Income Based Job Seekers Allowance
  • Income Related Employment and Support Allowance
  • Income Support
  • Working Tax Credit
  • Child Tax Credit
  • Housing Benefit

Universal Credit will be paid directly into your bank account each month. Any help you get with your rent will be included in your monthly Universal Credit payment so you will be responsible for paying your rent to your landlord.

You should only apply to Blackpool Council for help with your rent if:

  • You are a pensioner (and your partner if you have one is a pensioner), or
  • You (and your partner if you have one) receive Severe Disability Premium (SDP) and haven’t received Universal Credit in the last 6 months, or
  • You live in a hostel, refuge, sheltered housing or a supported living complex
  • And you pay rent in the Blackpool Council area.

Customers who need help with their Council Tax should continue to make this claim to the Council.

More information

You can find out more information and search for popular terms on the central government website Universal Credit

Citizens Advice also provide useful information.

Universal Support

Universal Credit is administered online; you will need to use the internet to make and manage your claim and to search for jobs.

Universal Skills is a training application developed to help you with the following: -

Universal Credit

  • The benefits replaced by Universal Credit
  • Claiming Universal Credit and payments
  • Budgeting and penalties

Find a Job

  • Basic computer skills
  • Find a job tools and skills

Job Skills

  • Interview skills
  • Employment skills

You will be asked enter your surname, forename, email address or memorable word then choose the help to view. This is so you can spend time learning then save what you have done and go back to it later.


Blackpool Council is committed to help you to use online services. If you need support to use the internet you can request a referral to any 1 of 8 Blackpool libraries where staff will be happy to help

Blackpool libraries have computers available for residents to use free of charge. Library locations and opening times. 

And they run regular Job and Computer Skills clubs – you can find details here

Personal budgeting support

If you are struggling to manage your money, tell your Job Coach at the Job Centre who will be able to refer you for help and advice about this.

Council tax

Universal Credit does not include help towards your Council tax. You need to apply to the Council for help with this.

Free school meals

If you are in receipt of Universal Credit you may be entitled to free school meals for your child/children.

Find out more information about free school meals.