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Emergency help with housing

Emergency help if you are homeless today

Office opening times

If you are in a homelessness emergency you can attend the housing options office at Chapel Street:

  • 1.00pm to 4.30pm Monday to Friday

Please be aware that if you call into the office you may have to wait to see someone.

Address: Housing options, Chapel Street, Blackpool FY1 5DA

Telephone opening times

Our telephone operating hours are:

  • 9.00am to 5.00pm Monday, Tuesday and Thursday
  • 1.00pm to 5.00pm Wednesday
  • 9.00am to 4.30pm Friday

Alternatively you can email us

Outside of our opening hours we provide an out of hours service, for emergencies only, on telephone 01253 477600.

Rough sleepers

Housing options undertakes regular street outreach to identify and offer support to rough sleepers.

If you are sleeping on the streets telephone housing options on 01253 477760 or attend our offices on Chapel Street Monday to Friday 1.00pm to 4.30pm.

If you are a member of the public and have identified a rough sleeper, you can telephone us direct on 01253 477765, or email us at 

More information on your rights

More information about your housing rights and the council’s duties.

For additional support, including access to food and emergency provision.