Privacy notices

Why do we collect your information

The Blackpool Safeguarding Adults Board (BSAB) is a multi-agency partnership, which consists of various statutory partners including the local authority, CCG (Health) and the police.

Part of the boards statutory function is to facilitate Safeguarding Adult Reviews (SAR) for the Safeguarding Adults Board

A SAR will combine all the relevant organisations information to enable a comprehensive review to be undertaken of all the circumstances of the safeguarding event; this is to ensure lessons are learnt and actions are taken to address any issues.

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• the council has to comply with a legal obligation

The article 9 condition for processing Special category data is

• (b) Employment, social security and social protection (if authorised by law)

The relevant statute that underpins the processing is;

• s.44 Care Act 2014

What types of information do we collect

Personal details such as name address and date of birth. Sensitive data such as mental health conditions and ethnicity. Family contact details and summaries of their experience where applicable. Comprehensive chronologies of events leading up to the safeguarding event from each organisation involved. Any background information that is necessary to complete the review.

Who do we share your information with

It is necessary to share information for the purpose of conducting safeguarding reviews to ensure a fully comprehensive account is collated, discussed and analysed so that lessons can be collectively learnt and actions implemented accordingly.

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

In order to provide the right types of services and support you may need, adult social care must identify what your needs are. 

Under the Care Act 2014 local authorities have an obligation” to: 

Make decisions with you about how to provide the right kind of support services to meet your needs 

• Make sure your support is safe and effective 
• Work effectively with others who also provide you with support on their behalf 
• Make sure your care is well coordinated 
• Help investigate any worries or complaints you have about your care 
• Keep track of spending on care services 
• Check the quality of care 
• Effectively research and plan new services 
• Local authorities also have a duty to improve the health of the population they serve. To help achieve this, we use health and other data to support our public health function in order to understand more about health and care needs of the local population. Please remember that without your data Blackpool council will be unable to assess your social care needs or be able to arrange or provide services to meet those needs. 
• Your information may also be used in the prevention of fraud, crime or research.  Where it is used for research the data will be anonymised

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• Its necessary for the council to perform a task in the public interest  or whilst conducting its official functions, and the task or function has a clear basis in law.

We collect your special category under the following Article 9 condition:

Health or social care (with a basis in law)

The relevant statute that underpins the processing is:

• Care Act 2014
• Health and Social Care Act 2012
• National Health Service Act 2006

What types of information do we collect

Where required and relevant in assessing and meeting social care needs we may collect and process the following: 

• Name and contact details 
• Social care ID 
• NHS number 
• Family and friend’s information particularly where they provide support 
• Your lifestyle choices 
• Financial details 
• Where you live, housing tenure and needs 
• Visual images, personal appearance and behavior. Note visual images may be held in relation to safeguarding 
• Case file information 
• Physical or mental health details 
• Racial or ethnic origin 
• Nationality 
• Gender 
• Offences (including alleged offences) 
• Religious or other beliefs of a similar nature 
• Social care support outcomes 
• Advocacy details 
• What you can and cannot do for yourself 
• Information of people in your life that may pose a threat

Who do we share your information with

For Blackpool council adult social care to meet its legal responsibilities under the Care Act 2014 we may need to share your information with other agencies (see list below) this is to ensure everyone involved with providing and improving a service or delivering  support does so efficiently and effectively. Your data will never be sold to a third party. The information you provide will be kept electronically, although some information may also be kept on paper files. 

Be assured that: 

• All personal information provided is held in confidence 
• Information is shared with other organisations on a need to know basis only 
• Only individuals who require it will have access to your personal information 
• Your information will be kept securely 
• You can ask to see what information the council keeps about you

Your information may be shared with organisations and agencies both internally and externally, such as: 

• Health providers 
• NHS agencies (such as GPs, hospitals, ambulance, health visitors) 
• NHS England (specifically for data returns)
• Education providers 
• Domiciliary care providers 
• Residential/nursing care providers 
• Day care providers 
• Mental health services 
• Government agencies (such as department of health, department of work and pensions) 
• Other council departments (such as, Housing, Transport, Revenues and Benefits for funding requirements and to improve efficiencies, accuracy of records and to apply the appropriate rates)
• Other local authorities 
• Police 
• Substance misuse agencies 
• Advocacy services 
• Fire and rescue services 
• Direct payment support services 
• Housing associations  

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

We require your data so that we can provide high-quality care and support services to you.

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• its necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law.

We collect your special category under the following Article 9 condition:  

• Health or social care (with a basis in law) 

The relevant statutes that underpins the processing is:

• Health and Social Care Act 2012
• Mental Capacity Act 2005

We may also process your data or your next of kins’ with your consent. If we need to ask for your permission, we will offer you a clear choice and ask that you confirm to us that you consent.

We will also explain clearly to you what we need the data for and how you can withdraw your consent.

What types of information do we collect

Service users

So that we can provide a safe and professional service, we need to keep certain records about you. We may record the following types of data about you:

• Your basic details and contact information e.g. your name, address, date of birth and next of kin
• Your financial details e.g. details of how you pay us for your care or your funding arrangements and bank details.
  We also record the following data which is classified as “special category”
• Health and social care data about you, which might include both your physical and mental health data
• We may also record data about your race, ethnic origin, sexual orientation or religion

Friends/relatives

As part of our work providing high-quality care and support, it might be necessary that we hold the following information on you:

Your basic details and contact information e.g. your name and address

Who do we share your information with

• You or your legal representative(s)
• Third parties – see below

We do this face to face, via phone, via email, via our website, via post, via application forms, via apps

Third parties are organisations we have a lawful basis to share your data with.

These may include:

• Other parts of the health and care system such as local hospitals, the GP, the pharmacy, social workers, clinical commissioning groups, and other health and care professionals
  The local authority
  The police or other law enforcement agencies if we have to by law or court order
  Organisations we have a legal obligation to share information with i.e. for safeguarding, the CQC
  We do not transfer your information to a third country (that is a country outside of the EEA)

Why do we collect your information

The home care and reablement service provides high-quality person-centred care and support to people within their own homes and is accessible to people who have eligible needs identified through an assessment process in adult social care. 

The service offers short term intermediate care and reablement and aims to develop achievable goals in a collaborative way that optimizes independence and wellbeing, adopting a strength-based approach to service delivery whilst considering cultural difference and preferences. This approach aims to promote a better quality of life whilst supporting positive risk taking. 

The service helps to facilitate discharges from hospital and residential settings as part of the discharge to assess model and subscribes to a competency based trusted assessor approach. This approach enables individuals to be assessed within their home environment and identify any low-level equipment that may be required to meet their needs. 

The service provides a range of services that also include complex and palliative care, primary night care, rapid response and bridging care and work in partnership with a range of professionals to ensure a collaborative approach to our care delivery. 

The service has a skilled workforce that receives regular mandatory training to ensure that all our staff have the right knowledge, skills, and abilities to undertake their role to a high standard. The service provides tailored support in areas such as the administration of medication, personal care, meal preparation and domestic cleans, ensuring that the person is at the centre of everything.

The personal information is required to enable the service to provide individuals with care and support and related services. The information is essential in ensuring that identified needs are able to be met in a safe manor and in line with the regulated activity.

What is our lawful basis

The lawful basis for the service to collect and use your personal information is because:

• its necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law.

The relevant statute that underpins the processing is:

• Care Act 2014

We collect your special category under the following Article 9 condition:

• is necessary for the purposes of the provision of health or social care or treatment or the management of health or social care systems and services.

What types of information do we collect

• Name
• Address
• Date of birth
• Contact details including telephone numbers and email address of both service users and next of kin, key holders and family members
• Care plans
• Medical information/condition/medication/specialist nurse info
• Pharmacy and GP details
• Case note history
• Risk assessments
• Safe systems of work

Who do we share your information with

We will share you information with other organisations only when necessary and for direct care purposes such as the ambulance service, other care agencies, GPs, district nurses, other health care professionals, hospitals etc

Information may be shared with next of kin or family members with the consent of the individual service user.

Why do we collect your information

Blackpool Council collects your data, the data of your child or the person you are authorised to act for in order to process direct payments. This includes case management, financial auditing of direct payment funding and spend, and requesting enhanced DBS and Barred List checks for personal assistants.

We use this data:

• For service delivery
• To improve outcomes
• To prevent and detect crime or fraud
• For analysis and research of social care trends

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because it is necessary to perform our public tasks.

• GDPR Article 6(1)e – processing is necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law.

Also, as we process your information that is classified as special category data we must also have an additional lawful basis which is the provision and management of health and social care services.

• GDPR Article 9(2)h – processing is necessary for the provision of health or social care or treatment or the management of health or social care systems and services.

What types of information do we collect

Name and contact details, NHS number, address, other ID numbers, family and next of kin details, case file information and financial information, including employee’s name, address and payroll information.

We also collect information about social care needs/outcomes and health care needs/outcomes, this is classified as special category data.

Who do we share your information with

• NHS agencies
• Welfare organisations
• Police
• Care providers
• Legal representatives
• Third party organisations assisting with direct payments
• Government agencies

We do not transfer your information to a third country (that is a country outside of the EEA)

Why do we collect your information

Blackpool Council works collaboratively with a range of services who work with individuals who are facing multiple disadvantage. These services all aim to improve the outcomes for adults experiencing multiple disadvantage; which includes combinations of homelessness, substance misuse, mental health issues, domestic abuse and contact with the criminal justice system. Therefore we obtain personal information for the following purpose(s):

• To stabilise and then improve the life situation of adults who face multiple disadvantage
• To provide a person-centred approach and to reduce crisis demand
• To further improve engagement; fewer missed appointments, reduced demand on services, improved customer satisfaction and less duplication for adults who face multiple disadvantage

What is our lawful basis

Information will be shared between the partner organisations for the purposes of enhanced support provision and direct care under the following articles’ conditions;

• Article 6(1)(e) Public task
• Article 9(2)(h) Health and Social Care Purposes for special category data
• The DPA 2018 Schedule 1 Part 2 Health & Social Care Purposes for criminal convictions data (if required)

The legislation underpinning the processing are;

• Local Government Act 2000 
• Criminal Justice Act 2002 
• Crime and Disorder Act 1998 
• National Health Service Act 1977 
• Health Act 1999 
• Mental Capacity Act 2005 
• Health and Social Services Act 2000 
• 1983 Mental Health Act, as amended by the 2007 Mental Health Act and associated Code of Practice 
• Sexual Offences Act 2003 
• Police and Criminal Evidence Act 1984 
• Localism Act 2011 
• The Care Act 2014

What types of information do we collect

Services will collect the following personal data;

Name, ethnicity, nationality, religious belief, alias, DOB, age, sexual orientation, NHS number, assigned gender at birth, postal address (or if no fixed address hangouts), GP, Multiple disadvantage characteristics and experiences, relevant issues, any known risks, referral source, and your current support provision obtained from organisational partners.

Who do we share your information with

We will obtain and share only the necessary relevant information from the following organisations (if held and required) to support the provision of direct care and/or enhanced support and/or evaluation purposes.

• Blackpool Teaching Hospitals NHS Foundation Trust
• NHS Lancashire and South Cumbria Integrated Care Board (includes primary care networks and/or individual GPs) 
• Fylde Coast Women's Aid 
• Delphi Medical Blackpool
• Renaissance 
• Lancashire and South Cumbria Foundation Trust 
• Streetlife 
• Lancashire police
• HM Prison and Probation service 
• Citizens Advice Blackpool 
• Blackpool Coastal Housing 
• Empowerment
• Blackpool Carers Centre 
• Fylde Coast Medical Services 
• Department for Work and Pensions
• Homeless Action 
• North West Ambulance Service
• Richmond Fellowship 
• Salvation Army - The Bridge Project  
• Lancashire Fire and Rescue 
• Lancashire Women
• Ministry for Housing Communities and Local Government (MHCLG)

Why do we collect your information

Blackpool Council are a part of the Lancashire Volunteer partnership (LVP) along with the following organisations:

• Lancashire County Council
• Blackburn with Darwen Council
• Blackpool Council
• Lancashire Constabulary
• Lancashire Fire and Rescue
• Office of the Police and Crime Commissioner

The volunteer officers match volunteers with the most appropriate placement opportunities according to their skills, abilities and experiences. Volunteers are recruited from local communities and apply for placements via the Lancashire Volunteer Partnership online through a system called “Better Impact” This system brings together volunteering across the public sector and makes it much easier to search and apply for volunteer roles.

What is our lawful basis

The lawful basis for the council to collect and use your personal information including special category information is:

• Consent: the individual has given clear consent for the processing of their personal data for a specific purpose.

What types of information do we collect

Volunteers will provide their information by using an online system called "Better Impact" once the information has been submitted each partner organisation receives an email notification stating that a volunteer has registered, only the name and contact details of the volunteer will be shared at this point.

When the partner organisation logs into the "Better Impact" system they will be able to view the categories of information listed below. This information is needed so that the most appropriate volunteer opportunity can be offered by the Lancashire Volunteer Partnership.

• Name, address date of birth
• Gender, ethnicity, language skills
• Previous employment, training or volunteers
• Availability
• Qualifications, training and awards
• Medical Information including GP details
• Emergency contact details
• Parent consent details*
• References
• Police vetting*
• DBS*
• Record of official documentation signed*
• Conditions of acceptance
• Health and safety information ie risk assessments
• Record of volunteering hours
• Associated clients

*These details are only recorded if they are appropriate to the opportunity applied for.

Who do we share your information with

With your consent we will need to share your information with local organisations which you have been matched with in order to provide you with the most appropriate volunteering opportunities.

Transfers to another country

Your data will be stored in Toronto, Ontario, Canada.

Although this is outside of the European Economic Area, the European Commission has decided that Canada has an adequate level of protection and is therefore compliant with the General Data Protection Regulations.

Who is responsible for your data

Blackpool Council

Why do we collect your information

The Vitaline team offers a range of services that are designed to keep you safe in your own home and able to live an independent lifestyle.

Vitaline’s aim it to provide all clients, regardless of age, gender, ability or ethnic background with non–discriminatory services that enable people to live as independent a life as possible, within their own community by delivering a service that encourages independence and promotes the fundamental values of individuality, choice, privacy, dignity, citizenship, rights and self – fulfilment.

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• Its necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law.
• We have your clear consent

The relevant statute that underpins the processing is:

• Care Act 2014

For special category data we use the following condition for processing: 

• Health or social care
• Consent  

To withdraw your consent at any time please contact:dataprotectionofficer@blackpool.gov.uk

What types of information do we collect

Personal data required by our service is:

• Name
• Address
• Next of kin
• Landline/mobile number
• Telecom provider
• Preferred language
• GP
• Health details
• Date of birth
• Referrer
• Health professional
• Personal contacts
• Care agency
• Level of service
• Level of communication
• Religion
• Mosaic/NHS number

Who do we share your information with

1. You or your legal representative(s)
2. Third parties – see below

We do this face to face, via phone, via email, via our website, via post, via application forms.

Third parties are organisations we have a legal reason to share your data with. These may include:

• Other parts of the health and care system such as local hospitals, the GP, the pharmacy social workers, clinical commissioning groups, and other health and care professionals;
• The local authority
• The police or other law enforcement agencies if we have to by law or court order
• Organisations we have a legal obligation to share information with i.e. for Safeguarding

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

The Refer All system captures data from the following Active Blackpool programmes;

Exercise referral scheme

Is designed to help inactive people with chronic mild to moderate medical conditions become and stay more physically active, whilst benefiting and improving their health.

Cardiac rehab

Our cardiac scheme, also known as long-term maintenance or community-based cardiac rehabilitation, is designed for individuals who have completed the initial phases of cardiac rehabilitation (typically Phases 1 through 3) and are looking to maintain their cardiovascular health over the long term. 

Health coaching

Is offered to help individuals create lasting change and improve overall health and wellbeing. A series of sessions will explore through a health coaching conversation what matters most to an individual in relation to their health and wellbeing. Sessions help to increase motivation, confidence, working together to establish realistic healthy behaviours, giving individuals a greater sense of control

What is our lawful basis

The UK GDPR Article 6 lawful basis for the council to collect and use your personal information is because:

• You have given us your clear consent

In order to process special category data we rely on the following conditions for processing:

• You have given us your clear consent

You can withdraw your consent at any time by contacting;exercise.referral@blackpool.gov.uk

What types of information do we collect

• Name
• Address
• Contact details
• Date of birth
• Gender
• Ethnicity
• Referring organisation
• Health conditions
• Special category data such as ethnicity, disability, BMI, resting heart rate, blood pressure

Who do we share your information with

We will only share your information with public health colleague for the following purposes;

If you are part of the funded exercise referral public health programme we will anonymously report on WEMWBS, customer satisfaction, attendance, gender, age, ethnicity, disability and postcode. We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

The arts service provides Blackpool’s residents and visitors with opportunities for access to, participation in, volunteering and employment within, a wide range of high quality arts activities. The Grundy Art Gallery that houses the council’s fine art collection and provides exhibitions of both historical and contemporary work as well as commissioning new work is also under the jurisdiction of the arts service.

Many participants, visitors, supporters and other interested people seek to access, use, experience, enquire of, and financially support our services. In order to support people’s engagement with our service and the gallery we process people’s information for the following reasons:

To administer your mailing list subscription, your enquiry, feedback or complaint it is necessary for us to collect and hold personal information. When you make a complaint or provide feedback we require the information in order to look into your concerns and respond in line with the Blackpool Council customer feedback procedures.

• To administer your consents for participation in events and activities including permissions to be recorded in film, on photographs or in sound recordings.
• To administer projects with various groups and individuals of different ages including partnerships and collaborations with schools, community and interest groups etc.
• To administer the evaluation and funder requirements of our offer
• To administer your membership of our specialist networks that support our activity.
• To administer your use of our online retail including the management of orders, payments, deliveries and refunds.
• To administer your donations and gift aid support of the gallery

What is our lawful basis

The following lawful bases for the council to collect and use your personal information are;

• You have given us your clear consent

For certain activities which require payment for goods we will use;

• Performance of a contract

If you wish to withdraw your consent at any time please contactgrundyartgallery@blackpool.gov.uk

What types of information do we collect

• Contact details (name, address, postcode, telephone, email)
• Protected characteristic information including; ethnicity, age, gender etc
• Film footage, still photos, voice recordings
• Emergency contact information
• Medical information
• Donations made – paper forms on gift aid no longer than 5 years

Who do we share your information with

We use the service Mailchimp to deliver our mailing list. Names and email addresses are kept on Mailchimp’s server which is based in the USA. The council have ensured that the appropriate safeguards are being met when your data is transferred out of the EU to the USA.

Some projects and activities are in partnership with other organisations and in order to deliver the service successfully there may be sharing of personal data. This will only take place with the participants prior consent.

The council and Mailchimp will not share your personal information with any others unless you give consent and/or we are required to do so by law.

Why do we collect your information

We are a trusted provider of adult education courses in Blackpool.

We offer a full range of courses to inspire you to learn something new, as well as develop your skills and potential.

Our courses range from:

• Family learning
• IT and computing
• Accredited courses
• Cookery
• Employability and life skills
• Skills builder sessions
• Health and wellbeing

The data collected provides information about the effectiveness of the learning programmes in terms of who they reach, what learning they receive and what outcomes are subsequently achieved.

The data collected in the ILR is also used to:

• Monitor individual providers’ delivery against allocation or contract
• Inform local decisions about plans and provision
• Monitor progress to targets
• To give the ESFA assurance that the funding rules are being followed
• Inform national planning, including policy development and modelling
• Calculate actual funding earned
• Monitor quality of provision and evaluate the effectiveness of providers across the sector
• Make the case to government for levels of funding appropriate to the sector
• Demonstrate the outcomes of distribution of government funds

The data will be analysed in relation to:

• Demographic trends
• Participation and achievement rates
• Local labour market requirements
• Strategic planning targets

What is our lawful basis

The UK GDPR Article 6 lawful basis’s for the council to collect and use your personal information is:

• Consent: the individual has given clear consent for you to process their personal data for a specific purpose
• Legitimate interests: the processing is necessary for your legitimate interests or the legitimate interests of a third party
• Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law

The relevant statute that underpins the processing is:

• Apprenticeships, Skills, Children and Learning Act 2009
• Section 54 of the Further and Higher Education Act (1992).

In order to process special category data we rely on the following Article 9(2) basis:

• (g) Substantial Public Interest based in law

What types of information do we collect

The data recorded in the Learner records contains basic information about the learner such as their name, date of birth, sex, national insurance number and ethnicity. In addition to this we will collect;

• Contacts and contact preference
• Additional information about a learner’s disabilities, learning difficulty and/or health problem
• Employment status and employment status monitoring
• Prior attainment when a new learning agreement has been agreed between the learner and the provider
• Attendance data
• Course completion data

Who do we share your information with

When there is a lawful basis to do so the service will share your data with the following; relevant Internal council departments, other partner agencies and the Department of Education.

Department of Education Individual Learner record privacy noticefor more information about how they process your data – or please request a hard copy.

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

The heritage service is tasked with preserving and recording our history and heritage for the future. Personal memories, objects and archives add to our historical memory and tell our story to future generations and for the long-term benefit of society.

The arts service and Grundy Art Gallery is tasked with the development and preservation of art and artistic practice and collects and commissions a range of artists and their work in partnership with other council departments, Arts Council England, arts organisations, and a range of other organisations and agencies to make culture accessible and improve cultural experiences for all today and for the ongoing long-term benefit of society.

To administer collections management including donations and purchases, commissioning, artistic partnerships and transport it is necessary to hold your personal information. We require this information to ensure legal transfer and receipt of the offer, provide insurance and to archive information in the public interest.

To administer intellectual property rights including rights managements within the collections and research and gathering of interviews and narratives from you that support our activity.

To administer the commissioning of art works setting out what each party’s responsibilities are and retaining this information on record to inform our archives.

To ascertain personal data on artists that we work with that is required by our external funders for our programmes of work.

What is our lawful basis

The lawful basis for the council to collect and use your personal information is:

• Public task: the processing is necessary to perform a task in the public interest or for official functions, and the task or function has a clear basis in law
• For special category data the following lawful basis applies:
  • For archiving, research and statistics purposes (with a basis in law)
• The relevant statute that underpins the processing is:
  • Local Government (Records) Act 1962
  • Local Government Act 1972
  • Public Libraries & Museums Act 1964

What types of information do we collect

• Name, address, contact details
• Biographical information
• Personal historical narratives including date of birth and death where appropriate

Who do we share your information with

All personal data will only be seen and used by Museum and Heritage staff, the arts service staff which includes staff based at the Grundy Art Gallery, the council’s IT staff, and our system providers, who are all bound by confidentiality agreements and contracts.

This information will be stored in hard copy forms in locked cabinets and in our collections management database (EMU) which is a secure password controlled system.

Disclosure of any details of a donation for publicity, promotion etc will only be done with explicit signed consent from the donor.

We will not share your personal information with any others unless we are required to do so by law.

What are my Information Rights?

Please be aware that Schedule 2 part 6 of the Data Protection Act 2018 sets out the special rules for archiving purposes in the public interest and therefore some of your Information Rights may not always be able to be exercised.

Please contact Blackpool Council’s data protection officer if you have any concerns regarding your information rights such as right of access and right to erasure.

Why do we collect your information

Blackpool library service delivers free access to reading, information, ICT and a wide range of engagement activity for all residents of the town and surrounding area.

It is important that we hold up to date, accurate information about the people who use this service in order for us to understand who accesses the service; to allow the service to operate (loaning materials, facilitating ICT access) on a day to day basis; and to inform how we develop and deliver the offer.

If any user details change, we ask that people inform us as soon as possible, so that we can update the records.

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• its necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law.

The relevant statute that underpins the processing is:

• 1964 Public Libraries and Museums Act 

What types of information do we collect

As part of Blackpool Council, Blackpool library service asks people to give us personal details, such as their name, address, contact details, gender and ethnicity when they join the library. This information allows us to deliver the service and to contact library members should we need to; for example, if they have reserved an item. It also helps us to shape our services to ensure we are meeting the needs of our customers.

Blackpool library service also keeps a record of items that people have borrowed (and might like to borrow, in the specific case of the At Home Library service) and any charges incurred. We do not view or retain any credit or debit card information you provide.

Who do we share your information with

Personal data may be processed by libraries staff, the council’s IT staff, and our library systems providers, who are all bound by confidentiality agreements and contracts.

Libraries data can be shared with other Blackpool Council services such as with the elections team to verify the accuracy of the electoral roll, and we will only share your personal data with external recipients if we are required to do this by law.

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

To provide assistance in claiming welfare benefits and/or the provision of debt advice. 

What is our lawful basis

The UK GDPR Article 6 lawful basis for the council to collect and use your personal data is:

a) Consent: you have given clear consent for the council to process their personal data for a specific purpose.

In order to process special category data we rely on the following Article 9(2) basis:

a) Consent: you have given explicit consent to the processing of their personal data for a specific purpose.

What types of information do we collect

To provide assistance in claiming welfare benefits and/or the provision of debt advice the council may be required to collect the following personal data categories:

• Name
• Address
• Household details
• Financial information including income, savings, expenditure, debt
• National Insurance number
• Contact details such as email address and/or telephone number

Who do we share your information with

The advice team will only share your personal data with other council services if you have provided your consent or we are required to so by the law.

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

We are allowed to ask for your information as the council has a statutory duty to administer and collect the business rates, which is a task carried out in the public interest. We use the information to assess and collect business rates and to keep the records that we are required to keep by law. If we believe that information that you have given us is inaccurate, we will use the information to consider whether to take formal action such as prosecution or civil recovery.

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• It’s necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law.

What types of information do we collect

When determining liability for the business rates we can request information, including your name and address, (contact phone number and/or email if you choose to provide this), the address of the property subject to the business rates, owner and/or tenant details. We may also request information relevant to the award of rate reliefs, such as if the property is occupied or unoccupied, undergoing renovation, or used by a charity. We may also request details of other commercial premises and awards of relief to determine entitlement to help with the rates. If you choose to pay by Direct Debit, we will request your bank details. This information will be used to calculate the business rates amount for the address and, if applicable, we will use the bank information to collect payments. If you do not provide this information or provide false information you may be charged the wrong amount and may be subject to an offence.

Who do we share your information with

We will share your information with other council services where this is permitted by legislation and for the prevention or detection of crime.

We will share your information with:

• Her Majesty’s Revenue and Customs (HMRC) for tax and National Insurance purposes.
• Your employer for verification checks purposes
• Department for Work and Pensions or other council or central government departments because if data held is deemed inaccurate we have a duty to notify them of this

Why do we collect your information

This privacy notice tells you what to expect when we collect personal information about you when we undertake call recording in the following service areas of the council. It applies to incoming and outgoing calls:

• Customer First
• Adult social care
• Housing benefit, discretionary housing payment or Council Tax reduction hardship scheme
• Discretionary support scheme
• Council Tax reduction scheme or free school meals
• Household support fund
• NOW Card
• Council Tax
• Parking services

Call recordings within these areas will be used for the following purposes:

• Help identify staff training needs and help improve service improvement
• Assist in quality control to ensure accuracy of information provided
• Help protect staff from abusive or nuisance calls
• Assist in complaint/dispute resolution
• Assist in the detection, investigation and prevention of crime (including fraud)

This privacy notice should be read in conjunction with other relevant council service related privacy notices and/or policies and procedures.

What is our lawful basis

Any personal data including special category data that we process about individuals is done so in accordance with Article 6 and 9 of the UK GDPR and Schedule 1 of the Data Protection Act 2018 (DPA 2018).

The legal basis for processing your personal data is in accordance with the following:

• Article 6(1)(e) Public task: the processing is necessary for the council to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law.

The legal basis for processing your special category data is in accordance with the following:

• Article 9(2)(g) Reasons of substantial public interest (with a basis in law)
• Article 9(2)(h) Health or social care (with a basis in law)

Please note, the lawful basis may also be dependent on the legal obligations linked to specific service area data processing requirements. We would recommend that you view the relevant privacy notice for the service that you have contacted.

With reference to the purpose ‘Help protect staff from abusive or nuisance calls’ the relevant statute that underpins this processing in all service areas is:

• Health and Safety at Work Act 1974

What types of information do we collect

When a call is recorded (outgoing and/or incoming), we collect:

• A recording of the conversation
• Your phone number

Before connecting to a call with us, you will be informed if your conversation is to be recorded and the reasons for recording.

Who do we share your information with

We may share a call recording with other council services where it is appropriate to do so such as, to respond to a complaint.

We will also share your information with others if we are required to do so by law, to fulfil a statutory duty or ordered to do so by a court.

We do not transfer your information to a third country (that is a country outside of the EEA).

Customers wishing to request access to their call(s) or to have these deleted from the system, must submit their request following the council’s subject access request process.

Why do we collect your information

We are allowed to ask for your information as the council has a statutory duty to administer and collect the Council Tax, which is a task carried out in the public interest.  We use the information to assess and collect council tax from you and to keep the records that we are required to keep by law. If we believe that information that you have given us is inaccurate, we will use the information to consider whether to take formal action such as prosecution or civil recovery.  

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because the council has to comply with a legal obligation.

We have a statutory obligation to collect local taxes, which help fund council services. Collection of Council Tax is by the Local Government Finance Act 1992.

What types of information do we collect

When determining liability for the Council Tax we can request information, including your name and address, (contact phone number and/or email if you choose to provide this), the address of the property subject to the Council Tax, owner and/or tenant details. We may also request information relevant to the award of discounts and exemptions, such as if the property is furnished, undergoing renovation, or adapted for the use of a disabled person. If you choose to pay by Direct Debit, we will request your bank details.

This information will be used to calculate the Council Tax amount for the address and, if applicable, we will use the bank information to collect payments. If you do not provide this information or provide false information you may be charged the wrong amount and may be subject to an offence.

Automated decision making

Some of our decisions use an automated decision process. You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly affects you. If you do not wish to be to be subject to a decision based solely on automated processing you should not agree to the terms and conditions for our online portal when reporting a change of address. 

Who do we share your information with

We will share your information with other council services where this is permitted by legislation or is necessary to ensure you are receiving services to help you.

We will share your information with others if we are required, or able, to do so by law or ordered to do so by a court. This may include external enforcement agencies for the recovery of unpaid council tax and employers if an attachment of earnings is required.

We may share your information with the HM Revenue and Custom (HMRC), the Department for Work and Pensions (DWP), Single Fraud Investigation Service, the police and the Crown Prosecution Service.

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

We require your information in order to determine whether you are entitled to a Crisis and Resilience Fund or Discretionary Support award.

Information will be verified using a current housing benefit or Council Tax Reduction claim or by contacting the Department for Work and Pensions. We may also require additional information, relevant to your application, with evidence where this is required to decide your award. If you do not provide this information, we may not be able to decide your award.

What is our lawful basis

The UK GDPR Article 6 lawful basis for the council to collect and use your personal information is because:

• (e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.

The relevant statute that underpins the processing is:

• Section 31 of the Local Government Act 2003
• Discretionary Financial Assistance Regulations 2001
• Local Government Finance Act 1992

What types of information do we collect

We will require the following information, with evidence where requested, to be able to determine an award:

• Name and address
• National insurance number, if applicable
• Date of birth
• Household details
• Income and savings details
• Tenancy details, where appropriate
• Type of discretionary support assistance required
• Contact phone number and/or email (if you choose to provide this)

Who do we share your information with

We will share your information with other council services where this is permitted by the legislation or is necessary to ensure you are receiving services to help you. We will also share your information with others if we are required to do so by law, to fulfil a statutory duty or ordered to do so by a court. If you are applying for emergency help with food we will share your name with our food provider.

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

When you wish to claim Housing Payment or Council Tax Discretionary Discount payment, we will require information where necessary with evidence to be able to calculate an award.

Most of this information will be verified using your current housing benefit or council tax reduction claim. We will also require information with evidence of your household expenditure, including any debt repayments. If you do not provide this information, we may not be able to calculate an award. If you provide false information, you may be paid the wrong amount and may be subject to overpayment recovery action.

What is our lawful basis

The UK GDPR Article 6 lawful basis for the council to collect and use your personal information is because:

• (e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.

The relevant law that underpins the processing is:

• Section 13A(1)(c) of the Local Government Finance Act 1992
• Discretionary Financial Assistance Regulations 2001
• s31 of the Local Government Act 2003

What types of information do we collect

We will require the following information where necessary with evidence to be able to calculate an award:

• Name and address
• Proof of identity
• Date of birth
• National insurance number
• Household details; income and savings details
• Tenancy, property and landlord details, where appropriate
• Contact phone number and/or email (if you choose to provide this)
• Bank details if we are to pay Housing Payment

Who do we share your information with

We will share your information with other council services where this is permitted by the legislation or is necessary to ensure you are receiving services to help you. If you are claiming Housing Payment or Council Tax Discretionary Discount, we may share your information with the Department for Work and Pensions or other government departments.

We will also share your information with others if we are required to do so by law, to fulfil a statutory duty or ordered to do so by a court. We may share information with your landlord if you have given permission to us to do so on your housing benefit claim form or following further discussions with you where it may be in your interests for us to do so.

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

In order to investigate and administer your complaint and feedback it is necessary for us to collect and hold personal information about you.

When you make a complaint, we require the information in order to look into your concerns and respond in line with the Blackpool Council customer feedback procedures.

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• its necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law.

The relevant statute that underpins the processing is..

The council has a statutory public function to provide a complaints service for social care services – this is under

• The Local Authority Social Services and National Services Complaints (England) Regulations 2009 (Adult Services) 
• Children Act 1989, Representative Procedure (England) Regulations 2006 (Children’s Services).

What types of information do we collect

When you submit feedback to Blackpool Council, as well as a description of the feedback, we will collect your

• Name and address
• Contact details such as:
  • Address
  • Phone number
  • And/or email

If you are providing feedback on behalf of a service user, we will also require their contact details and their consent to show that they are happy for you to act as their representative on this matter.

Your information will be used to provide you with a customer relations service in line with the Blackpool Council customer feedback procedures.

We will also use the information to evaluate the service and, we will maintain statistical records of how many people have used this service but we will anonymise your information when we create the statistics.

Who do we share your information with

We will only share your information with key officers in the relevant internal departments and organisations that we are contracted with.

After you have exhausted the council's complaints procedure you may choose to escalate your complaint to the relevant ombudsman. Should you choose to do this, we may share your information externally with the Local Government and Social Care Ombudsman or the Housing Ombudsman, as applicable, if they request information from us when looking at your complaint and in order to help achieve a resolution.

In terms of the council’s statutory function under the Children Act 1989, Representative Procedure (England) Regulations 2006 (Children’s Services); stage 2 and 3 of this procedure means investigation of a complaint by an external investigating officer (EIO) and independent person (IP) and at stage 3 an independent panel. Should a complaint be escalated via this procedure, we may share your information externally with the appointed EIO, IP and Panel in order to proceed with the complaint process and to help achieve a resolution.

We will not normally share your information with any other external organisation without your consent. However there may be certain circumstances where we would need to share your information for example; where we are required to do so by law, for safeguarding purposes or in risk of harm or emergency situations.

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

Both of  these schemes are intended to facilitate the monetary payment of support for domestic energy consumers in Great Britain that would otherwise not receive that support through the Energy Bills Support Scheme (EBSS). Once domestic energy consumers have applied to receive support for either the EBSS Alternative Fund Payment (EBSS AFP) or the Alternative Fuel Payment. Alternative Fund (APF AF) and their application has gone through internal verification, eligible applicants' details will be shared with local authorities via a secure portal.

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• its necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law.

The relevant statute that underpins the processing is;

• Local Government Act 2003 Section 31

What types of information do we collect

Personal data made available by BEIS to Blackpool Council in order for us to make payment to applicants is: the applicant’s name, address, date of birth, email address, phone number and bank details (i.e. sort code, account number and name on account), relevant contact details of any third party individual supporting or making the application on behalf of the applicant and other relevant data that may be provided by the applicant (or third party individual supporting the applicant) to support applications to the scheme.

Personal data provided by Blackpool Council to BEIS as part of our reporting obligations under the Scheme include; application reference number; applicant’s name (and any contact details for any third party individual supporting or making the application on behalf of the applicant); date application received; outcome of application and reason for decision-making; Assurance evidence (such as bank account details, Council Tax records, UK driving licence, utility bill, care home invoice, tenancy agreement)

Who do we share your information with

Information will be shared with Blackpool Council by BEIS (Department for Business, Energy & Industrial Strategy) and from Blackpool Council to BEIS in order to deliver the support available. We will share data with relevant council departments e.g. revenues where we determine that someone should be liable for Council Tax following an application to the scheme. 

Why do we collect your information

Funding has been made available by the government’s Department for Works and Pensions (DWP) to support Blackpool residents who are struggling to afford energy, water bills and other essential expenditure this winter. The Household Support Fund is a national scheme which runs until 31 March 2024 is part of a wider support package helping to relieve financial pressure on households with a low income and will support residents who are most in need this winter during the period of economic recovery. 

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• It's necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law.

The relevant statute that underpins the processing is:

• Local Government Act 2003 Section 31

What types of information do we collect

To consider an award and make an award we will require the following information with evidence where requested, to be able to establish your entitlement: - name and address; contact phone number; email address, names and dates of birth of children. We will also require supporting evidence such as copies of utility bills.

If you do not provide this information, we may not be able to make an award. If you provide false information, you may be paid the wrong amount and may be subject to overpayment recovery action.

Who do we share your information with

Your name, address, email address and phone number may be shared with the Post Office, E-vouchers and other banking institutions in order to facilitate any payments or vouchers due. It may also be necessary to these details with any chosen retailers if we are providing vouchers to you. We will use DWP and other internal systems within the council to cross reference the information you have provided in order to verify that the application is correct and also share your information with other internal council departments in order to make payments to any external organisations on your behalf. We do not transfer your information to a third country (that is a country outside of the EEA).

How long do we keep your information for?

We will retain your application and any supporting documentation received for 6 years regardless of the outcome of your submission.

Fraud

We are committed to tackling and preventing fraud in all its forms. If a claimant attempts to claim an award from the Household Support Fund by making a false declaration or providing false evidence or statements, they may have committed an offence under the Theft Act 1968.

Where the council suspects that fraud may have occurred it will investigate the matter as appropriate, and this may lead to criminal proceedings.

Why do we collect your information

When you wish to claim housing benefit, Council Tax Reduction or free school meals we will require information, with evidence where requested, to be able to calculate your entitlement

If you do not provide this information, we may not be able to award you any benefit. If you provide false information you may be paid the wrong amount and may be subject to overpayment recovery action.

What is our lawful basis

The UK GDPR Article 6 lawful basis for the council to collect and use your personal information is because:

• (e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.

The relevant statute that underpins the processing is:

• The Council Tax Reduction Schemes (Prescribed Requirements) (England) Regulations 2012
• Local Government Finance Act 1992
• Section 512ZB of the Education Act 1996

What types of information do we collect

We will require the following information, with evidence where requested, to be able to calculate your entitlement:

• Name and address
• National Insurance number, if applicable
• Proof of identity
• Date of birth
• Household details
• Income and savings details
• Tenancy, property and landlord details, where appropriate
• Contact phone number and/or email (if you choose to provide this)
• Bank details if we are to pay housing benefit to you

Who do we share your information with

We will share your information with other council services where this is permitted by the legislation or is necessary to ensure you are receiving services to help you. If you are claiming Council Tax Reduction or housing benefit we will share your information with the Department for Work and Pensions (DWP) or other government departments.

We will also share your information with others if we are required to do so by law, to fulfil a statutory duty or ordered to do so by a court. We may share information with your landlord, where appropriate, if you have given permission to us to do so or where we are required to do so to fulfil a public task.

To increase take up of free school meals we may initiate specific data matching exercises against existing DWP data – you will have the right to object to this processing.

If you are claiming/and or entitled to free school meals we will share your entitlement status with relevant schools.

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

Your image will be used to help publicise and promote the council and its services. This will be used on our website, social media channels, print and publications, local and national media publications, websites, social media and television. You will be given the opportunity to choose the different types of ways we can use your image.

What is our lawful basis

The lawful basis for the council to collect and use your personal and special category information special category is because:

• you have given us clear consent.

What types of information do we collect

Your images

Who do we share your information with

Your images will be shared with local and national media organisations.

We do not transfer your information to a third country (that is a country outside of the EEA).

How long will we keep your information?

We will keep your information securely for no longer than 5 years. You can ask us to delete the images at any time by contacting communications.team@blackpool.gov.uk

Why do we collect your information

We collect your personal data when you to choose to submit an entry to be listed on the VisitBlackpool website. This will enable VisitBlackpool to market your business on the VisitBlackpool website.

What is our lawful basis

The lawful basis for the council to collect and use your personal information is :

• Article 6(1)(f) legitimate interests.

What types of information do we collect

We will ask for:

• Your name
• Postal address
• Email address
• Description of event of service
• Payment details if purchasing an enhanced service

We collect this so that we can upload the details of your business to the website.

Who do we share your information with

On some occasions, we will share your event with VisitLancashire.com to ensure the listing reaches a wider audience.

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

We use your personal information to conduct our public task and meet our legal obligations in dealing with applications for children to be employed, or take part in a performance or modelling activity. We require a range of details, including personal data, as part of the licensing process and without it will not be able to progress the application. The processing of personal data is necessary for assessing applications and administering the licensing regime.

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• It's necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law.

The relevant statute that underpins the processing is:

• Children and Young Persons Act 1933
• Children and Young Persons Act 1963
• The Children (Performances & Activities) (England) Regulations 2014

What types of information do we collect

We may collect and use personal information from licence or permit applications including: name, contact details, date of birth, gender, photographs, proof of identity, nationality, education, health conditions, next of kin details, sums to be earned and to whom this will be paid, accommodation during performances, chaperone details, organisation and details about the employment or entertainment that will be taking place.

Who do we share your information with

Personal data is shared and received with other parties and organisations, where it is both necessary and appropriate to do so as part of the licensing process. We may share your information with the police, other local authorities, internal departments and where required to do so with organisations that have law enforcement purposes. We do not transfer your information to a third country (that is a country outside of the EEA).

Most of the personal information that we hold is provided to us in licence applications and supporting documents. We may also receive information from colleagues in other departments and external parties such as other local authorities, schools, concerned professionals, members of the public and employers.

Why do we collect your information

The early years and childcare service supports early years and childcare providers (including childminders) to deliver early education and childcare free entitlements. It also ensures that there are sufficient free places across Blackpool to meet the needs of parents and carers.

We work in an integrated way with other children’s services teams in Blackpool and with partner organisations to ensure we support the best possible outcomes for children, young people and families in Blackpool.

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• It’s necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law.

The relevant statute that underpins the processing is;

Childcare Act 2006 and 2016 to secure free childcare places offering 570 hours a year over no fewer than 38 weeks of the year and up to 52 weeks of the year, for every eligible child in our area.

We process your special category data using the following article 9 condition

(b) Employment, social security and social protection

What types of information do we collect

We collect personal information from both parents and from the early years settings. All documents are stored securely on digital databases secured with access level controls.

These include:

• Information about eligibility for funding including outcomes of eligibility checks carried out by HMRC
• Details of financial payments made to early years providers
• Name and contact details of parents
• Names, address and ages of children
• National Insurance numbers of parents
• Financial information/bank details (to enable you to be funded for free early education)
• Details of previous events and services your business has attended and/or purchased from Blackpool Council (or for you, if you are a sole trader)
• Notes of visit forms (which may contain staff names)
• Reports of any compliance visits (which may contain staff names)
• Details of events and services that you access through us, and feedback from those events and services
• Details about your staffing arrangements
• Details about your occupancy and vacancy levels
• Safeguarding audits

We also obtain personal information from other sources as follows:

• Information from Ofsted about registered settings

Who do we share your information with

We may also share your information with:

• Teams within Blackpool Council working to improve outcomes for children and young people
• Commissioned providers of local authority services (such as education services)
• Other councils to check that entitlements where funding may also be claimed with providers not located in Blackpool
• Government departments including the Department of Education, Department for Work & Pensions (to verify entitlements) HMRC and Ofsted

Why do we collect your information

We are asking for your information as the council has a duty to keep a register of pupils who are electively home educated. Department for Education (DfE) 2019 guidance for local authorities requires Blackpool Council to find out about the education of all children in the area and recommends contact with home educated parents annually. 

What is our lawful basis

The UK GDPR Article 6 lawful basis for the council to collect and use your personal information is because:

• (e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law

The relevant statute that underpins the processing is:

• Education Act 1996 Section 7
• Education Act 1996 s.436A

In order to process special category data we rely on the following conditions for processing:

• Article 9(g) Reasons of substantial public interest (with a basis in law)

What types of information do we collect

We will collect:

• Child's name and address
• Date of birth
• Gender and ethnicity
• EHCP status
• Any special education needs
• Qualifications achieved/aspirations
• Parents name and contact details and who has parental responsibility
• Proposed programme of learning ie educational reports/photos of evidence
• Parent/carer feedback
• School attendance data
• Young carer status
• Reasons for EHE

Who do we share your information with

We will request information from schools in order to complete the EHE process. The information which you provide will be checked against existing council and other records (and may be shared with external agencies, other local authorities, schools, academies, nurseries and early year’s settings). This is to confirm that it is accurate.

Information will be shared internally and on occasion with other external organisations or individuals if there is a risk of the child becoming missing from education or if there is a safeguarding enquiry. This is to enable the relevant checks to be carried out to establish an address and/or to assess risk.

Information may be also be shared for the purpose of post-school careers training or education. This sharing of data will ensure that the council fulfil its duty and responsibilities.

The elective home education team may on occasion commission another internal council team to conduct research on their behalf from parents and carers in order to improve the service the council provide.

From time to time the Department for Education request the number and EHE demographics of the EHE group/register. This is requested from all local authorities in England.

To enable the young people on the EHE register to be kept up to date with information about inoculations and vaccinations, we share information with the health professionals involved in delivering this service.

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

Local authorities must arrange suitable full-time education (or as much education as the child’s health condition allows) for children of compulsory school age who, because of illness, would otherwise not receive suitable education.

Decision about which children need this support, and on what basis, are not possible without access to personal data about each child and the associated medical, social, welfare and educational circumstances.

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• its necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law

The relevant statute that underpins the processing is:

The statutory DFE guidance “Ensuring a Good Education for Children Who Cannot Attend School Because Of Health Needs” (January 2013). This guidance refers to Section 19 of the Education Act 1996 and The Equality Act 2010.

What types of information do we collect

When you submit an application for a hospital school placement or out of school medical tuition (or sign an application completed on behalf of yourself and your child) we will collect your

• Name and address
• Contact details
• The name and date of birth of your child

We will collect information from the child’s school record

• Personal
• Behaviour
• Attainment
• Attendance
• Social care status
• Special needs and disability

We will collect reports/comments from professionals and agencies involved now or previously with the child and/or family. We will collect details of the child’s medical circumstances and any special educational or additional needs. This may occasionally include information from another local authority or schools, providers and agencies outside of Blackpool’s administrative area.

We will check information against council records.

Who do we share your information with

We will share information with Athena panel members and will share/discuss with relevant professionals and agencies to confirm accuracy. This will be educational (including special educational needs and disability), medical, social and welfare information. This information will be discussed at Athena panel meetings and if the panel does not convene will be shared with those involved in the decision making process. The information will be shared with staff and professionals who are involved in delivering education outside of (or in collaboration with) a mainstream school or academy where additional support has been approved.

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

To understand young people’s journeys as they move from school into further education, training or employment and to identify and support those young people who are not participating in such activities. We also use the data to monitor trends and performance and to inform decisions about education and training provision in the local area

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• The council has to comply with a legal obligation.

The relevant statute that underpins the processing is;
The local authority has a statutory duty under the Education and Skills Act 2008 and the Apprenticeships, Skills, Children and Learning Act 2009 to assist, encourage and enable young people to participate in education, training or employment. We also have to tell the Department for Education about the post 16-education, training and employment destinations of young people in Blackpool.

What types of information do we collect

Information about young people and their post 16 education, training and employment choices is collected from schools, education and training providers, the Department for Education and from young people themselves. We collect personal information, such as name, address, date of birth, telephone number, email address, unique pupil / learner number and characteristics such as ethnicity. We also hold information about the schools that young people attend, what they intend to do when they leave school and the specific details of the education, training or employment they participate in after the age of 16.

Who do we share your information with

We will share your information with:

• The Department for Education through the National Client Caseload Information System (NCCIS)
• Youth support services such as schools, colleges and training providers so that they can:
  • Provide information about education, training and career opportunities in the local area
  • Put in place appropriate support as young people enter post 16 provision
• Other local authorities where this supports post 16 destination tracking functions
• Other areas within children’s services where this is permitted by legislation or where it is necessary in order to ensure you are receiving the services you require
• Further education colleges and other post 16 providers so that they can tell pupils about education and training courses and opportunities in the area once they leave school
• Post 16 providers in order to secure appropriate support on entry to post 16 provision
  We will also share your information with others if we are required to do so by law or are ordered to do so by a court

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

The pupil welfare service has a statutory duty to ensure regular school attendance for the children and young people within Blackpool.

Information is recorded safely and securely in a password protected electronic management system. This is to ensure that there is an accurate record of interventions and safeguarding for school attendance. In cases where there are intended prosecutions the information will be used as evidence in the magistrates and/or family court

We will also use the information collected to report to the Department of Education for statistical purposes.

What is our lawful basis

It is necessary for the council to perform a task in the public interest or whilst conducting its official function and the task or function has a clear basis in law.

The relevant statute that underpins the processing is:

Section 444 (1) of the 1996 Education Act as amended, Children Act 1989, Sections 10 and 11 of the Children Act 2004,Section 175 of the Education Act 2002, Crime and Disorder Act 1998, Children & Young Persons Act 1933 (Section 18(2) and 20(2))

In order to process Special Category data we rely on the following : Safeguarding of children and of individuals at risk (Part 2, S.18 (1))

What types of information do we collect

• School attendance data
• Penalty notices paid and unpaid using the information provided by the child school
• Previous convictions and prosecution outcomes
• Chronologies of intervention with families

Who do we share your information with

• Other partner agencies when working with the relevant legislation and/or if required to do so by law such as health and care agencies
• The Department for Education for statistical reporting – when requested
• Other internal council departments when required to do so

Why do we collect your information

We are allowed to ask for your information as the council has a statutory duty to have a fair access protocol which must be agreed with the majority of schools and academies within its area. All admissions authorities must participate in the fair access protocol. 

The school admissions code (December 2014) includes a statutory requirement that each local authority must have a fair access protocol. This operates outside of the arrangements for co-ordination and is triggered when a place cannot be secured for a child under the usual in-year admission arrangements. 

The council has agreed separate fair access protocols for primary and secondary schools and academies in the area. Blackpool’s admissions team will oversee, monitor and track all IYFA referrals. This is accepted as being an important part of The council’s statutory role as a partner in local multi-agency safeguarding arrangements. These were established in The Children and Social Work Act 2017. They are described in the DFE statutory guidance “Working Together to Safeguard Children 2018”. 

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• Its necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law.

The relevant statute that underpins the processing is..

• The Children and Social Work Act 2017. They are also described in the DFE statutory guidance “Working Together to Safeguard Children 2018”.

What types of information do we collect

In relation to the IYFA protocol we will collect your name and address; contact details; the name (s) of your child or children and any denominational, medical, social or welfare information associated with children or the family circumstances which you provide to support your application.  Information required about children will include current / previous provider; date of birth; gender; siblings, special educational needs or disability; social care status (looked after; guardianship order or adoption) and details of any professionals or agencies who were or are providing support. 

Who do we share your information with

The information which you provide may be checked against existing council and other records (this may be shared with external agencies, other local authorities, schools, academies, nurseries and early year’s settings). This is to confirm that it is accurate. This will ensure that the receiving school or academy can plan effectively for your child’s admission.   The information will be shared at Blackpool’s IYFA Panel meetings. These convene monthly and have representatives from schools, academies, educational diversity and Blackpool Council.  

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

We are allowed to ask for your information as the council has a statutory duty to co-ordinate annual admission intakes and must ensure a school or academy offer for every child.  

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• its necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law.

The relevant statute that underpins the processing is;

• The requirement for a scheme to co-ordinate annual admissions is in regulations 26 to 32 and schedule 2 of the School Admission Regulations 2012. In addition Academies are required under their funding agreements to participate in and comply with the local authority’s co-ordination arrangements

Blackpool Council is also the admission authority for some community and voluntary controlled primary schools. It must discharge its functions as an admission authority as defined in Section 88 (1) (a) and (b) of the School Standards and Framework Act 1998. The mandatory requirements of this are included in the School Admissions Code (December 2014). 

What types of information do we collect

When you submit an application for a place in reception (primary) or Year 7 (secondary) as part of the annual school admissions intake process (including summer born applications) we will collect your name and address; contact details; the name (s) of your child or children and any denominational, medical, social or welfare information associated with children or the family circumstances which you provide to support your application.  Information required about children will include current / previous provider; date of birth; gender; siblings, special educational needs or disability; social care status (looked after; guardianship order or adoption) and details of any professionals or agencies who were or are providing support.  

Who do we share your information with

We will share your information with and request information from other admission authorities in order to complete the statutory process. The information which you provide will be checked against existing council and other records (and may be shared with external agencies, other local authorities, schools, academies, nurseries and early year’s settings). This is to confirm that it is accurate. This will ensure that places are allocated in accordance with the legally determined admission arrangements for each school and academy. This is necessary in order for the council to fulfill its co-ordinating and admission authority roles as required by the school admissions code.    

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

The SEND service will need to hold data about parents/carers, children and young people when one of more of the teams within the SEND service has been asked to give advice, carry out an assessment or provide support to a parent/carer, this is often referred to as SEND support. Or when an education, health and care needs assessment has been requested. This is the first stage towards deciding if an education, health and care plan is needed (EHCP).

When you start a request for an assessment you are starting a legal process. This means that Blackpool Council is required to obtain advice and information from a range of services including health professionals.

A parent/carer or young person can start the request for an assessment themselves. The request can also be started by an education setting (nursery, school, or college). The information provided is to allow us to assess the level of support that is needed and also personalise any support to achieve agreed outcomes.

We use the information to make sure that educational settings know about the needs and requirements of the child/young person. We need to ensure that the right level of support is given. If an EHC plan is issued this will need to be shared with all agencies involved in giving support to the child/young person. We are required to do this by legislation.

There are various stages of the EHCP process and this can include mediation, tribunals and input from SENDIASS if requested.

What is our lawful basis

The UK GDPR Article 6 lawful basis for the council to collect and use your personal information is because:

• (e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.

The relevant statute that underpins the processing is:

• Children and Families Act 2014
• Education Act 1996
• Care Act 2014
• Special Educational Needs and Disability Regulations 2014
• SEND code of Practice

In order to process special category data we rely on the following conditions for processing:

• Article 9(h) health and social care (with a clear basis in law)

We will in certain circumstance seek your consent for such things as; Contacting you regarding collecting your feedback or if you wish to receive information about events and services.

What types of information do we collect

• Your name, name of child/young person, dates of birth, contact information including address, email, telephone numbers and school or setting attended
• Special category data is required so that we can meet our legal obligations including:
  • Information about social care, health and special education needs
  • Religion and ethnicity
• We will collect the views of and opinions of parents/carers and the child/young person
• We might need to speak to young people without their parents/carers present in order to ensure that we really understand their views and these are taken into account.
• In addition, education settings may send us your information or it might come to us directly from you. This may include reports from professionals. We may also obtain additional reports with your consent
• The SEND code of practice explains who we must ask for advice if you have requested an EHC needs assessment

Who do we share your information with

If an EHC needs assessment has been requested decisions are made by a panel of officers which include staff from the local authority, the NHS, and education professionals. Information is shared with the panel.

If mediation is required this is facilitates by an externally commissioned provider called Community Accord – information will be shared internally following the outcome of the sessions with appropriate professionals to ensure improvement to services.

If a tribunal is convened, the Local Authority will share the appropriate information with the courts to enable them to perform their duties.

Relevant information will be shared within the EHCP process as appropriate with the designated social care officer

If an EHC plan is issued (in draft or final) this will need to be shared with all agencies involved in giving support to the child/young person. This is so that everyone knows about the needs of the child/young person and that the agreed support is commissioned and monitored and/or evaluated. The plan will be shared with Health agencies involved in your care such as; Speech and language, occupational therapy, services and/other relevant professionals at hospitals trusts, nurseries/early years providers/schools/colleges/education providers, SEND transport services to enable access to appropriate transport provision, children’s social care if you have had or are receiving support. In addition if you are educated in a provision other than at a school (EOTAS) we would share information with the adult social care personal budget team

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

Blackpool Special Educational Needs and Disability Information Advice and Support Service (SENDIASS) is a statutory service. We offer free independent, confidential and impartial information, advice and support to children and young people with special educational needs (SEN), and those with disabilities, and their parents or carers who have children and young people 0 to 25 years.

We will ask you for information as it will help us to provide you with the information, advice and support you are asking for. It will also ensure we are able to keep accurate records relating to the information, advice and support that we have provided you with.

What is our lawful basis

The lawful basis for the council to collect and use your personal and special category information is because:

• You have given us clear consent.

What types of information do we collect

If you are a parent/carer requesting information, advice or support we will ask you for your name and address, your contact phone number or your email (if you choose to provide this), along with the name and date of birth of the child / young person, the nursery/setting/school/college or placement details. We will also ask you for information regarding the reason for requesting support along with any specific SEND (Special Educational Needs and Disability) needs the child / young person may have.

If you are a child/young person requesting information, advice or support we will ask you for your name, your date of birth, address, your contact phone number or your email (if you choose to provide this) along with the nursery / setting / school / college or placement details. We will also ask you for information regarding the reason for requesting support along with any specific SEND (Special Educational Needs and Disability) you may have.

There is no statutory obligation for you to provide this information but it may limit the range of support we may be able to offer you if you do not provide it.

Who do we share your information with

If an EHC needs assessment has been requested decisions are made by a panel of officers which include staff from the local authority, the NHS, and education professionals. Information is shared with the panel.

If mediation is required this is facilitates by an externally commissioned provider called Community Accord – information will be shared internally following the outcome of the sessions with appropriate professionals to ensure improvement to services.

If a tribunal is convened, the local authority will share the appropriate information with the courts to enable them to perform their duties.

Relevant information will be shared within the EHCP process as appropriate with the designated social care officer

If an EHC plan is issued (in draft or final) this will need to be shared with all agencies involved in giving support to the child/young person. This is so that everyone knows about the needs of the child/young person and that the agreed support is commissioned and monitored and/or evaluated. The plan will be shared with health agencies involved in your care such as; speech and language, occupational therapy, services and/other relevant professionals at hospitals trusts, nurseries/early years providers/schools/colleges/education providers, SEND transport services to enable access to appropriate transport provision, children’s social care if you have had or are receiving support. In addition if you are educated in a provision other than at a school (EOTAS) we would share information with the adult social care personal budget team

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

Blackpool Council’s virtual school carries out the local authority statutory duties relating to promoting educational outcomes for looked after children and previously looked after children – we do this by:

• Maintaining an update roll of Blackpool looked after children in nursery, school or college settings wherever they reside and gather information on their education placement, attainment and progress
• Ensure sufficient information on a child's mental health, SEN or disability is available to their education setting so that needs can be met appropriately
• Inform head teachers and designated teacher if they have a Blackpool looked after child on their roll
• Ensure all looked after children have an up to date, effective and high quality personal education plan.
• Report regularly on looked after children's educational progress, attainment and attendance through the LA corporate parenting and governance structures
• Ensure that the education of looked after and previously looked after children are a priority of the local authority.

We require information about you to help us to:

• Deliver services to support you/your child
• Enable co-ordinated working with other teams and organisations
• Carry out statutory duties for which we are responsible
• Assess your/your child's needs to identify appropriate provision and specialist equipment
• Manage those services we provide you/your child
• Help investigate any concerns or complaints you have about the support we provide
• Evaluate the quality of services
• Complete statistical returns to government departments

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• It’s necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law

The relevant statute that underpins the processing is:

• Children's Act 1989, amended by Children and Families Act 2014 and Children and Social Work Act 2017, The Care Planning, Placement and Case Review Regulations 2010 and Statutory Guidance to Promoting the education of looked after children and previously looked after children 2017

The legal basis for processing your special categories of personal data, in accordance with Article 9 (2) of GDPR is:

• Processing is necessary for the purposes of the provision of health or social care or treatment or the management of health or social care systems and services

What types of information do we collect

We will process the following categories of personal data about you:

• Name
• Address
• Contact details
• Date of birth
• Parent/carer name(s) and contact details
• School/college/training provider contact details
• Education information

We will process the following categories of special category personal data about you:

• Ethnicity
• Physical and/or mental health details
• Special educational needs
• Medical history when this impacts on educational provision.
• Health, social care or other services
• Reports relating to your situation e.g. safeguarding and other assessments
• Information such as from court/tribunal orders or judgments and professional involvement

Who do we share your information with

• Internal departments, i.e. services/teams within Blackpool Council working to improve outcomes for children and young people
• Schools, colleges and early years providers as well as wider education or training providers
• Partner organisations where necessary, which may include NHS teams, health visitors, external providers of Blackpool Council public health services, midwives, housing providers, police, school nurses, doctors and mental health workers;
• A court of law
• Other local authorities (education, social care or health provider and employment and other services)
• The Department for Education; when we are required to pass on information to the (DfES), it will not identify individual children, the DfES use it to help with their policy development, performance management and funding, and to assist with the development of good practice.

Who is responsible for your data

Joint data controller with Rhea Projects Ltd who are the he managing agents for the programme 

Why do we collect your information

To enable us to offer advice to residents on their eligibility for home energy grants. 

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• It’s necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law.

This is underpinned by The Home Energy Conservation Act.

What types of information do we collect

To deliver the programme effectively we are required to collect:

• Name
• Address
• Date of birth
• Email address
• Telephone number
• Financial information
• Tenure
• Property information

Who do we share your information with

Rhea Projects Ltd who are the managing agents for the programme.

Department for Energy Security and Net Zero (DESNZ) for funding purposes.

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

This scheme will support Ukrainian people with housing, education, health and integration into the community. As well as supporting the people who volunteer to sponsor Ukrainian people and their families (these people are known as sponsors).

It should be noted that during this scheme we may need to quickly change the way we are working to continue to provide support and that government guidance may also change at short notice.

We will use the information you provide to:

• Facilitate the Homes for Ukraine sponsorship scheme within Blackpool
• Undertake assessments to establish what support we can put in place for you and your family, as well as assessing the sponsor household
• Keep a record of the support that we will be providing to you
• Undertake regular reviews and support visits to establish whether the programme is working for you and sponsors, or whether we need to change anything to help you. We may ask our partner organisations to carry out reviews and support visits on our behalf.

This will include:

• Developing post arrival support plans involving organisations such as health and support services

What is our lawful basis

We are using the following lawful basis under UK GDPR to process personal data:

• Article 6(1)(e) of the UK GDPR – processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority

We may also process special categories of personal data which may include information about political beliefs, health, sexual orientation, religious beliefs, and biometrics. Where we do so our Article 9 lawful basis is:

• (b) Employment, social security and social protection (if authorised by law)

What types of information do we collect

To enable the council to co-ordinate and deliver appropriate and suitable housing and accommodation offers provided by vetted sponsors, to visa-cleared applicants to the scheme fleeing the conflict in Ukraine, we will process the following information.

Name, address, telephone number, email address, date of birth, visa/passport information, family members information, including any children, disability and health information, ethnicity, Information relating to any safeguarding concerns, Information in relation to any support being provided and/or requested, religion.

We receive most of this information from you, but we may also get some of this data from:
The Home Office (central government), Department for Levelling Up, Housing and Communities (central government), Other central government agencies, Disclosure and Barring Service providers.

Who do we share your information with

We may need to share your information with:

• The Home Office
• The Department for Levelling Up
• Housing and Communities
• Other council services
• Other local authorities
• Other central government agencies
• Partner agencies who we have asked to provide support to you on our behalf
• Charities and other voluntary organisations who may be able to provide services to you

We do not transfer your information to a third country (that is a country outside of the EEA).

How long will we keep your data for?

Your personal information will be securely deleted and destroyed within three years from the closure of the Homes for Ukraine sponsorship scheme, unless the Department for Levelling Up Housing and Communities and/or the Home Office identifies that information should be securely retained for a longer period.

Why do we collect your information

We collect your personal information as you have approached Blackpool Council's housing options service because you have a housing problem or need help in finding accommodation.

Any help we can give you and the assessment of any application for housing or homelessness assistance may involve requesting information from or providing information about you.

The purpose of processing your information will be for one or more of the following reasons:

• To help you to resolve your housing issues
• To help you to solve any issues which may mean you are at risk or may become at risk of becoming homeless
• To help you find accommodation with private sector landlords
• To help resolve any problems that may occur during your tenancy with a private landlord
• To assess any application for housing including your eligibility for social housing and your housing needs. (Also see notice at myhomechoicefyldecoast.co.uk)
• To assess any homelessness application as required under Part 7 by the Housing Act 1996 this will including information regarding your health, financial and employment needs and current circumstances
• To evaluate our service and other internal improvement programmes you have been referred to such as supported housing

What is our lawful basis

The UK GDPR Article 6 lawful basis for the council to collect and use your personal information is because:

• (e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law
• (a) Consent in some circumstances when this is not covered by the above

The relevant statute that underpins the processing is:

• The Housing Act 1996 (As Amended)

In order to process special category data we rely on the following conditions for processing:

• Article 9 - (b) Employment, social security and social protection law

In order to process criminal conviction data we rely on the following condition;

• DPA2018 Schedule 1 paragraph 1 Employment, social security and social protection

What types of information do we collect

We will collect the information required to complete your application and support you with your accommodation needs. We will collect and process the following as necessary:

• Name
• Address (including any address history you have had over the last 5 years)
• Date of birth
• Contact details
• Next of kin
• GP information and medication
• Details of any health or mental health conditions and the effects of these conditions
• Financial information including benefits or employments details
• Criminal convictions and incidents of antisocial behaviour
• Details of support services you work with (including worker details for: probation, drug and alcohol services, mental health services, DWP job coach, domestic violence team)
• Contact with NHS services; including Blackpool Teaching Hospitals, any discharge plans and attendance at A&E
• Landlord details
• If you have ever been homeless or rough slept before
• Whether you are a care leaver
• Pregnancy details
• Details of anyone in your household

Who do we share your information with

Other council departments, which may include but are not limited to:

• Housing benefit
• Council tax
• Private sector housing
• Social services
• Supported housing team (public health) and environmental health

There may be a number of council services and other organisations that may need to be contacted to help you find accommodation or if there is a problem to keep any accommodation that you move into. Taxi providers - minimal information will be shared for the facilitation of applicable taxi journeys only; in order for us to comply with our legal obligations. Prospective landlords including the landlord for any property that you wish to live in or do live in.

Emergency accommodation providers including night shelters, temporary bed units or hostels - limited, relevant, information provided to B&B proprieties, such as name, DOB and if applicable, associated risk or instruction on how to manage this, where there is no alternative accommodation option available for you in an emergency. Support providers including drug and alcohol services . Health organisations and services including GP’s, Fylde Coast Medical Service, Blackpool Teaching Hospitals and Lancashire & South Cumbria Foundation Trust

Discharge facilitators and homeless link &  health workers. Education services and providers. police and probation services. Central government departments Personal information charter - Ministry of Housing, Communities and Local Government

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

The objectives of the supported housing improvement programme are to support local authorities to directly target local quality and value for money issues in their area. It is intended that through this funding, local authorities will be able to:

• Drive up standards of accommodation and support
• Improve value for money of supported housing
• Implement improved management of supported housing
• Improve knowledge of local supply and demand
• Intervene in Housing Benefit applications relating to new provision, where it is unsuitable, does not meet local need or does not meet local authorities’ expected standards
• Support neighbourhoods and communities affected by the symptoms of poor-quality provision
• To shape future market development
• To analyse gaps in service
• Make service users experience better

Collecting your feedback and recording your experiences in this way will contribute to achieving these improved outcomes for our supported housing service.

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• It’s necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law.

The relevant statutes that underpin the processing are:

• Care Act 2014
• Health & Social Care Act 2012
• Local Government & public involvement in Health Act 2007
• Homelessness Reduction Act
• Housing Act Part 7
• Supported Housing - National Statement of Expectations
• Housing Act 1996 (as amended)

What types of information do we collect

• Name
• Contact details such as telephone number
• Address
• Status of complainant ie: tenant, ex tenant, relative or friend of tenant, professional, neighbour etc
• The concern about supported accommodation
• Your personal experiences in support housing
• Reason for referrals and reasons to move on
• Any specific safeguarding concerns raised

Who do we share your information with

All information is received via the online form or by a personal face to face visit and any details on any follow up required will be held securely on Blackpool Council systems and will only be processed for the purposes outlined above.

If we need to share the details of specific feedback with a third party we will ensure your details remain anonymous unless we have your consent to do so.

Anonymised data will be shared with the following:

Internal council departments; such as housing options, planning enforcement, housing enforcement and housing benefits. These teams are all members of the Blackpool Council’s supported housing improvement working group.

Anonymised data will also be shared with and the health determinants research collaboration team for the purpose local evaluation.

Central government; such as Department for Levelling Up & Housing and Communities (DLUHC) for statistical and evaluation purposes.

And also in some instances the anonymised data may be shared externally within inter-professional meetings and conferences, and peer-reviewed journals.

Why do we collect your information

When you complete an accident form we will require your name and address, contact phone number and/or email (if you choose to provide this), location of the accident and nature of any injuries or damage. This information will be used to investigate and record the accident details on the council’s internal system and if applicable, forwarded to the HSE under RIDDOR.

We are allowed to ask for your information as the council has a statutory duty to investigate and record all accidents.

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

a) the council has to comply with a legal obligation.

The relevant statute that underpins the processing is Health and Safety at Work Act 1974 and Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR) requirements.

What types of information do we collect

• Name and address
• Contact phone number and/or email (if you choose to provide this)
• Location of the accident
• Nature of any injuries or damage

Who do we share your information with

We may share your information with our own legal services or if required the HSE.

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

Information given freely by yourself when applying for a place on a training course is only used for training administration purposes.

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• It is necessary for a contract you have with the council, or because you have asked us to take specific steps before entering into a contact.

What types of information do we collect

Name, course completed, name of employer.

Who do we share your information with

We will share your data with the training provider and with the organisation and workforce development team who administer the courses.

Why do we collect your information

We collect your information for the purpose of you attending one of our training courses.

Information is given freely by yourself when registering for eLearning and is only used for the provision of eLearning.

What is our lawful basis

Blackpool Council are allowed to ask for this information as part of a contractual arrangement to provide training – GDPR Article 6(1)(b), processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

What types of information do we collect

You will be asked to provide your name. We will also keep a record of your eLearning e.g. courses completed.

Who do we share your information with

We will share your data with the organisation and workforce development team who undertake monitoring and recording of completions. We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

We collect your information for the purpose of recruitment. Information is given freely by yourself when applying for a position and is only used for the recruitment process.

What is our lawful basis

Blackpool Council are allowed to ask for this information as we have a legal duty to ensure your right to work in the UK and to comply with safeguarding requirements such as DBS checks, qualification checks and referencing checks. We may process special category data under Article 9(b) of the GDPR, ‘employment, social security and social protection’.

What types of information do we collect

During the recruitment process, you may be asked to provide – your name, date of birth, email address, telephone number, address, previous employment history, qualifications, disability, bank details, religion, and emergency contacts.

Who do we share your information with

We will share your data internally with recruiting managers and the HR recruitment administration team.

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

To negotiate with registered proprietors of legal interests prior to the consideration of a compulsory purchase.

Compulsory purchase is a legal mechanism by which the council can acquire land without the consent of the owner. Compulsory purchase powers support the delivery of a range of development, regeneration and infrastructure projects in the public interest. In doing so, they can help to bring about improvements to social, economic and environmental wellbeing.

What is our lawful basis

The UK GDPR Article 6 lawful basis for the council to collect and use your personal information is because:

• (b) Contract: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.
• (e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.

The relevant statute that underpins the processing is:

• Compulsory Purchase Act 1965
• Acquisition of Land Act 1981
• Planning and Compulsory Purchase Act 2004
• Town and Country Planning Act 1990
• Planning Act 2008
• Transport and Works Act 1992
• Neighbourhood Planning Act 2017

What types of information do we collect

• Name
• Address,
• Contact information
• Property information
• Financial information
• Individual’s opinion on the purchase/project

Who do we share your information with

As part of the compulsory purchase process Blackpool Council is required to publish specific information in the London Gazette. It is also required to share specific information with parties who have an interest in the acquisition; this includes members of the public the HM Land Registry on purchase and the Planning Inspectorate. 

Why do we collect your information

When the council deals with the disposal of open space land proposals it is a legal requirement to seek representations and/or objections to it – this will include processing a limited amount of personal data.

The information provided will be used to provide an executive report however all personal details will be removed prior to any publication.

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• its necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law.

The relevant statute that underpins the processing is:

• Local Government Act 1972

What types of information do we collect

For your submission (provided by you), regarding open space proposals we will collect your comments and your name and contact detilals.

Who do we share your information with

We will not share any of your personal data outside of the council. All the submissions are fully anonymised prior to the publication of the report. The report will be published on the internet fully anonymised with only your comments appended to it.

Why do we collect your information

Blackpool has been successful in applying to the National Institute for Health and Care Research (NIHR) for funding for a new research project called Health Determinates Research Collaboration(HDRC).

Lots of words to basically describe that the project will work alongside the community and Blackpool Council staff to learn more about how we can change things so more people can live happier and healthier lives, especially those going through tough times. This is also known as health equity.

We know that we need the community to be partners with us and to do this, we will need to collect your personal data, for example your name, your address and contact details, in order to contact people who are interested in the HDRC project and would like to be kept up to date of any updates/events and how to get involved in the work generally.

What is our lawful basis

There are laws to protect your personal data. Blackpool Council takes its responsibilities seriously and want you to know the parts of the law that allows us to collect your data. These are outlined below.

The lawful basis for the council to collect and use your personal information is because:

• Article 6(a) - Consent

This means we can only collect your personal data if we have your consent to do so.

All communication will be in line with the:

• Privacy & Electronic Communications Regulations (PECR) 2003

This protects your privacy and keeps your data safe.

We require your consent to allow us to keep your information and send you these emails. You can withdraw this consent at any time by unsubscribing or by contacting:communications.team@blackpool.gov.uk

What types of information do we collect

When you complete a consent form, we will collect your name and email address. The information provided by you is collected purely for the purposes of sending you emails about events, and services provided by Blackpool Council and its partners. We will store this securely and never share it with other organisations without your permission.

Who do we share your information with

Blackpool Council and Lancaster University staff working/involved with the HDRC project.

We will not share your personal information with anyone unless we advise you before-hand and receive your consent.

Why do we collect your information

Hospital Episode Statistics (HES) data is provided to enable the local authority to undertake locally-focused and locally-responsive analyses of health status and health outcomes. For example, the data will be used to produce analyses of health inequalities for non-standard geographies.

What is our lawful basis

The UK GDPR Article 6(1) lawful basis for the council to collect and use your personal information

is because:

• (e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.

This is underpinned by the Health and Social Care Act 2012, Section 261(2)(a).

To enable the Council to process special category data, the council must identity an additional basis from Article 9(2) which as follows:

• (h) processing is necessary for the purposes of preventive or occupational medicine, for the

assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services

What types of information do we collect

Pseudonymised information regarding patients admissions to hospital, outpatient appointments and attendances to A&E for the previous 10 years across England. This includes but is not limited to age, location, date of admission, method of admission and health information.

Who do we share your information with

Personal data is not shared further, only aggregate information.

We do not transfer your information to a third country (that is a country outside of the EEA).

Who is responsible for your data

NHS Digital

Why do we collect your information

The National Child Measurement Programme (NCMP) is a nationally mandated public health programme. It provides the data for the child excess weight indicators in the Public Health Outcomes Framework, and is part of the government’s approach to tackling child obesity.

The NCMP measures the height and weight of children in Reception class (aged 4 to 5), and Year 6 (aged 10 to 11), to assess overweight and obesity levels in children within primary schools across the UK.

More specifically the data will be used to:

• Inform local planning and delivery of services for children
• Gather population-level data to allow analysis of trends in growth patterns and obesity
• Increase public and professional understanding of weight issues in children and
• Be a vehicle for engaging with children and families about healthy lifestyles and weight issues

What is our lawful basis

The processing of data received by us will be carried out in accordance with the Data Protection Act 2018 and the UK GDPR.

More particularly, the legal bases for any processing are:

• Article 6 (1)(e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
• Article 9(2)(i) processing is necessary for reasons of public interest in the area of public health, such as protecting against serious cross-border threats to health or ensuring high standards of quality and safety of health care and of medicinal products or medical devices, on the basis of union or member state law which provides for suitable and specific measures to safeguard the rights and freedoms of the data subject, in particular professional secrecy.

The statutory authority for processing NCMP data is provided by:

• The Local Authorities (Public Health Functions and Entry to Premises by Local Healthwatch Representatives) Regulations 2013; and
• The Local Authority (Public Health, Health and Wellbeing Boards and Health Scrutiny) Regulations 2013.

What types of information do we collect

The information processed will include:

• A child’s height and weight measurements which we link with child health data
• Name
• Date of birth
• Gender
• Home address and postcode
• NHS Number
• Ethnicity

Who do we share your information with

The information is provided by and shared with NHS Digital who use the data to produce national statistics records showing trends at the national level, differences between groups of pupils and the latest local authority level data. 

Who is responsible for your data

The data controller determines what personal data is collected for the specified purpose and how the data is processed. This will ordinarily be Blackpool Council. 

Why do we collect your information

Blackpool Council are working in partnership with UK Health Security Agency (UKHSA) on exploring enhanced epidemiology in an attempt to understand local authority cases better. Specifically - national enhanced communicable disease surveillance in Blackpool.

Objectives:

• To detect clusters and outbreaks of communicable disease through the national surveillance of cases in residents in England and Wales
• To identify sources of infection so that control measures can be applied to prevent further cases
• To disseminate communicable disease surveillance to all those who need to know

What is our lawful basis

The processing of data received by us will be carried out in accordance with the Data Protection Act 2018, UK GDPR and any associated codes of practice issued by the Information Commissioners Office (ICO).

More particularly, the legal bases for any processing are:

• Article 6 (1)(e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
• Article 9(2)(i) processing is necessary for reasons of public interest in the area of public health, such as protecting against serious cross-border threats to health or ensuring high standards of quality and safety of health care and of medicinal products or medical devices, on the basis of Union or Member State law which provides for suitable and specific measures to safeguard the rights and freedoms of the data subject, in particular professional secrecy

Regulation 3(1)(b) and 3(1(d)(i) of the Health Service (Control of Patient Information) Regulations 2002 underpins the above.

What types of information do we collect

Patient details

• Respondent forename
• Respondent surname,
• Respondent date of birth
• Respondents age
• Respondents gender
• If known, what is your NHS number
• Respondents preferred contact number
• Home address and postcode.

Occupational details

• Clinical history
• Blackpool resident information
• Blackpool visitor information

Who do we share your information with

-

Why do we collect your information

The births and deaths data is of significant value to the local authority (LA) in enabling analysts to respond to local public health needs. Evaluations of births and deaths in their local area allows local authorities to perform the following:

a) Measuring the health, mortality or care needs of the population within a specific geographical area or population group and planning how these can be improved/ met;

b) Planning, delivering, monitoring and managing immunisation programmes;

c) Protecting or improving the public health, including such subjects as the incidence of disease, the characteristics (e.g. age, gender, occupation) of persons with disease, the risk factors pertaining to sections of the population, investigating specific areas of local concern relating to the health of the local population, or the effectiveness of medical treatments.

What is our lawful basis

The UK GDPR Article 6(1) lawful basis for the council to collect and use your personal information is because:

• (e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.

This is underpinned by the Health and Social Care Act 2012, Section 261(5)(d).

To enable the council to process special category data, the council must identity an additional basis from Article 9(2) which as follows:

• (h) processing is necessary for the purposes of preventive or occupational medicine, for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services.

What types of information do we collect

Pseudonymised information regarding births and deaths. This includes but is not limited to date of birth, address, location of event and health information.

Who do we share your information with

Personal data is not shared further, only aggregate information.

We do not transfer your information to a third country (that is a country outside of the EEA).

Who is responsible for your data

The data controller determines what personal data is collected for the specified purpose and how the data is processed. This will ordinarily be Blackpool Council. 

Why do we collect your information

Blackpool Council will only use the personal details that have been obtained to maintain legal records in relation to this service or an alleged offence. We may contact you either by letter, telephone, or email for matters concerning environmental enforcement or other related public protection and enforcement issues. We need this information to ensure we are able to correctly identify and pursue suspected offenders, adhere to current statutory requirements, correctly process evidence and issue the relevant statutory notices.

The areas within public protection and enforcement where a body worn video (BWV) may be used include the following:

Environmental health

• Housing enforcement
• Food safety
• Health and safety
• Pollution – air/noise
• Food standards
• Animal health and welfare (infectious animal diseases, food chain animal issues)

Trading standards/licensing/planning enforcement

• Weights and measures
• Age-restricted sales (tobacco, alcohol, knives, fireworks etc.)
• Animal welfare (dogs, animal licensing controls)
• Alcohol
• Taxis
• Gambling
• Other (special treatments, street trading etc.)
• Product safety
• Consumer protection – e-crime, doorstep crime
• Planning enforcement

Community safety

• CCTV
• Security
• CEOs

What is our lawful basis

The council primarily processes personal data from its CCTV network under the UK General Data Protection Regulation (UK GDPR), Article 6(1)(e) Public Task - carried out in the public interest or is in the exercise of official authority.

This basis is underpinned by :

• Crime and Disorder Act 1998
• Criminal Justice and Public Order Act 1994
• Health and Safety at Work Act 1974,
• Data Protection Act 2018
• Protection of Freedoms Act 2012

The above legislation allows Blackpool Council to act as a competent authority (where it has the powers to do so) to process personal data (including special category data) for the prevention, detection or prosecution of criminal offences.

What types of information do we collect

Body worn video cameras will be used to collect visual and audio data for evidential and security purposes. On an ad hoc basis individuals may provide personal data such as acknowledging their name, address, date of birth.

Where images or recordings show evidence of an offence, it may be combined with other personal data we hold about you. That data may include:

• Your name and address
• Vehicle registration number
• Any other data deemed necessary

Who do we share your information with

Blackpool Council regularly share camera related surveillance with the following organisations:

• Police
• Legal services

Where requests for footage are made by third parties, for example a member of the public, redaction software will be used to protect the identity of staff and other individuals.

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

This privacy notice explains how Blackpool Council uses your data when captured on closed circuit television (CCTV).

We process this personal data:

• To ensure the health and safety of employees, service users and visitors to the sites
• To detect, prevent or reduce the incidence of crime
• To prevent and respond effectively to all forms of possible harassment and anti-social behaviour
• To reduce the fear of crime
• To create a safer environment
• To provide emergency services assistance
• For the defence of the council or its employees with regards to legal or insurance claims

Our civil enforcement officers (CEOs) within the public protection and enforcement service also wear overt body worn video cameras (BWVC) and will (when practicable) make a verbal announcement that they have activated the recording function. The primary use of BWVC’s is to assist in the collection of evidential material for use in both civil and criminal enforcement cases.

Secondary considerations are:

• The reduction in the fear of crime and providing reassurance to the public
• Maintaining the security and safety of staff engaged in enforcement activities
• Reduce the incidence of potentially confrontational incidents

What is our lawful basis

Our legal basis for processing your personal data is:

Article 6(e) Public task - the processing is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law

Our basis for processing special category persona data is:

Article 9(g) - there is a substantial public interest in processing this information, for the purposes of detecting and preventing crime

Underpinning legislation consists of:

• Police and Criminal Evidence Act 1984
• Criminal Procedure and Investigation Act 1996
• Criminal Justice and Public Order Act 1994
• Crime and Disorder Act 1998
• Health and Safety at Work Act 1974
• Protection of Freedoms Act 2012
• In certain Circumstances - Regulation of Investigatory Powers Act 2000

What types of information do we collect

CCTV captures visual images of persons in or around our buildings and facilities, and public areas. It will also capture vehicle registration numbers.

In the majority of its locations where our CCTV systems operate, prominent signs are displayed notifying you that CCTV is in operation.

There may be instances, where the council needs to use covert CCTV and there will be no signs displayed. On such occasions the council will comply with all relevant legislation such as the Regulation of Investigatory Powers Act (RIPA).

Who do we share your information with

Blackpool Council regularly share camera related surveillance with the following organisations:

• Police
• Legal services
• Insurance companies

CCTV footage will only be processed internally by council staff who are authorised to do so where there is a legitimate and lawful reason for their involvement.

Where requests for footage are made by third parties, for example a member of the public, redaction software will be used to protect the identity of staff and other individuals.

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

Your information will be used by the council staff to resolve your complaint. It will be used to:

• Record incidents of anti-social behaviour
• To identify locations and perpetrators of anti-social behaviour
• To provide support and protection to victims of ASB, including risk assessments
• To investigate, collect evidence and carry out any relevant enforcement if necessary
• For any necessary enforcement action that may be taken

We will also use the information to evaluate the service and, we will maintain statistical records of how many people have used this service but we will anonymise your information when we create the statistics.

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• The council has to comply with a legal obligation.

What types of information do we collect

When you submit a community safety/ASB complaint to Blackpool Council, as well as a description of the complaint, evidence (video/photographic) we will collect your name and address, contact phone number and/or email. Your information will be used to provide you with community safety/ASB service and related information.

Who do we share your information with

Occasionally we will share your information if necessary to investigate your complaint and tackle the issue of ASB. To do this effectively we may share your information with the following organisations:

• Police
• Partner and multi-agency organisations
• Legal department including: courts/judges/magistrates
• Adult and children’s social services
• Next of kin or family members

We do not use the information you have provide for an automated decision-making or profiling.

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

Blackpool Council will only use the personal details that you have provided to maintain legal records in relation to this service or an alleged offence. We may contact you either by letter, telephone, or email for matters concerning environmental enforcement or other related environmental issues. We need this information to ensure we are able to correctly identify and pursue suspected offenders, adhere to current statutory requirements, correctly process evidence and issue the relevant statutory notices.

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• It is necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law.

The relevant statutes that underpin the processing are:

• The Environmental Protection Act 1990, the Control of Pollution Act 1989 and the Anti-Social Behaviour Crime and Policing Act 2014.

What types of information do we collect

We will collect your name, address, date of birth, contact phone number and/or email. If you are the owner of a vehicle we may ask for the registered keeper details and ownership history. Your information will be used to ensure that letters and notices are correctly issued and to enable further investigation work to be conducted where appropriate. Body-worn cameras will be used to collect visual and audio data for evidential and security purposes.

Who do we share your information with

It should be noted that the data you have provided to Blackpool Council’s streetscene department may need to be shared with third party organisations; namely Lancashire Police, in cases where we perceive there to be a significant risk of harm. We will also share your information with others if we are required to do so by law or ordered to do so by a court.

The council uses an internal department for the provision of legal representation in the event of a case being heard by a magistrate’s or crown court.

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

Your information will be used to provide you with information and responses to the matters you have raised with us. We will maintain statistical records of how many people have used this service but we will anonymise your information when we create the statistics.

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• It’s necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law.

What types of information do we collect

When you submit a hate crime/incident report to Blackpool Council, as well as a description of the matter, we will ask you for a contact name and preferred means to contact you.

Who do we share your information with

Your information will be used by the council staff to resolve your matter, if we can. To do this, we may need to share your information with agencies such as the police, housing landlords to help achieve a resolution. We will ask your permission (included in the form) for this, unless we have an overriding legal obligation to share it with the police, because we believe if provides evidence a crime has or could occur.

We do not use the information you have provided for an automated decision-making or profiling.

Why do we collect your information

To collect information on the location of bird keepers. This is help us to share information and guidance on future cases of avian influenza in a targeted and timely manner. This protecting the health of the birds and the health of the keeper. 

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• You have given us clear consent, as the data submitted is voluntary

What types of information do we collect

We will collect your:

• Name
• Address
• Phone number
• Email

Who do we share your information with

Information will only be shared internally within the Blackpool Council teams who are responsible for the control and management of avian influenza. 

Why do we collect your information

We will collect your name and address, contact phone number and/or email. If you are the owner of the dog we may ask for the dog’s microchip details and any veterinary history. Your information will be used to provide you with the dog warden/stray dog kennelling service.

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• It’s necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law.

What types of information do we collect

We will collect your name and address, contact phone number and/or email. If you are the owner of the dog we may ask for the dog’s microchip details and any veterinary history.

Who do we share your information with

It should be noted that the data you have provided to the council/kennel provider ‘Poulton Pets’ (Trading as ‘Sundown Kennels’)’ may need to be shared with third party organisations; namely the regulatory and statutory bodies, RSPCA, animal welfare groups and enforcement agencies. We will also share your information with others if we are required to do so by law or ordered to do so by a court.

The council uses a third party contractor for the provision of kennel facilities, ‘Poulton Pets, (Trading as ‘Sundown Kennels’) to care for straying dogs. Your personal data taken on behalf of the council by ‘the kennels’ will be passed to the council and may be shared with the agencies above. The kennels do retain this data.

Why do we collect your information

The licensing team are responsible for the processing of applications and payments for all aspects of taxi licencing. They are also responsible for ensuring holders of these licences remain compliant with the relevant legislation, byelaws, licence conditions and policies.

The purpose of this licensing is to safeguard the fare paying, travelling public by ensuring that vehicles are safe, reliable and comfortable, operators are efficient and that drivers are considered ‘fit and proper’.

To enable us to process applications and payments and ensure continued compliance with licences we collect, store and process personal and sensitive information about individuals and businesses.

To enable us to accept and investigate complaints or enquiries in relation to the above licences we will also collect, store and process personal information about individuals and businesses.

This information enables us to carry out the specific functions that we are responsible for in line with legislation.

The processing of licensing applications

• The processing of payments in relation to licensing functions
• To investigate relevant complaints or enquiries
• To carry out pro-active enforcement activities to ensure compliance
• To allow us to communicate and provide relevant information in relation to licensing changes
• For the prevention and/or detection of fraud and/or crime
• To keep a public register in relation to the licences which we have issued

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

• its necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law.

The relevant statutes that underpins the processing is:

• Local Government (Miscellaneous Provisions) Act 1976
• Town Police Clauses Act 1847
• The Air Quality (Taxi * Private Hire Vehicles Database) (England & Wales) Regulations 2019

What types of information do we collect

Personal contact details, such as:

• Names (including previous names)
• Title
• Addresses
• Telephone numbers
• Personal email address
• Personal demographics including date of birth, gender
• Other contact details, such as names, addresses, telephone numbers and personal email addresses
• Other information, such as national insurance number, nationality, evidence of entitlement to work in the UK, payment information, driving licence number

Special categories of data will include:

• Offences (including alleged offences), criminal proceedings/investigations, outcomes and sentences
• Medical Information (to comply with the DVLA Group 2 medical standards)

Who do we share your information with

• Internal council departments such as planning and public protection
• Regulation committee
• Other local authorities
• Disclosure and Barring Service (DBS)
• Police
• DVLA
• Department for Work and Pensions
• HM Revenue and Customs
• Home Office
• Insurance companies
• NR3 Database - see below for further details

From 1 October 2021 this authority will begin using the National Register of Refusals and Revocations (NR3). Where an existing license is revoked, or an application for renewal or a new license is refused, this will be recorded on NR3. Historic information on refusals and revocations of licenses will be added to the register. Historic data will not go back beyond the previous retention period of ten years. As part of this process, details of any previous license revocation and/or refusal will be added to the register and retained for 25 years.

The council as a licensing authority is also required by law to share licence holder data with Defra so that Defra can create a database to support the operation of charging clean air zones by local authorities or other air quality plans.

Why do we collect your information

• To provide services related to internal audit, risk management, business continuity, health and safety, emergency planning and insurance to the council and other public sector organisations
• To undertake investigations into fraud involving public assets, services and resources
• To undertake activities designed to prevent and detect fraud
• To undertake investigations into fraudulent claims
• To support human resources in the investigation of internal disciplinary matters
• To investigate referrals made under the whistleblowing policy
• To process and manage insurance claims 
• To plan for and respond to a major incident
• To record and where necessary investigate accidents

Please note we have separate privacy notices for accident reporting and the National Fraud Initiative which provide more detail about these functions.

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

It’s necessary for the council to perform a task in the public interest or whilst conducting its official functions, and the task or function has a clear basis in law.

The relevant statute that underpins the processing is.

• Insurance Act 2015
• Health and Safety at Work Act 1974
• Civil Contingency Act 2004
• Local Audit and Accountability Act 2014
• Fraud Act 2006
• Council Tax Reduction Scheme (Detection of Fraud and Enforcement) (England) Regulations 2013

What types of information do we collect

• Name, date of birth, address and contact information
• Financial information such as bank details, claims and payments
• Employment details
• Other personal information required to support investigations
• Details of alleged and prosecuted criminal convictions and offences
• Details about the accident you have experienced

We may also process some special category (sensitive) data such as:

• Physical or mental health details
• Trade union membership

Who do we share your information with

• Government bodies and regulators such as the NHS, Department of Work and Pensions, the Cabinet Office and HM Revenue and Customs
• Other local and district authorities
• Other regulatory bodies and enforcement organisations
• Organisations providing audit, risk management and insurance services to the council including external claims handlers
• Police forces and other law enforcement and prosecution agencies
• The Health and Safety Executive (HSE)

We do not transfer your information to a third country (that is a country outside of the EEA) although some of the external claims handlers we use may do so.

Who is responsible for your data

When conducting constituent work councillors act as their own data controllers which means they are responsible for their own obligations under data protection legislation. 

Why do we collect your information

Councillors represent their constituents as part of their work in the community.

They contact officers of the council and other organisations on your behalf to investigate your concerns and respond to your enquiries.

What is our lawful basis

The lawful basis for councillors to collect and use your personal and special category data is because:

• You have given a councillor clear consent

What types of information do we collect

A councillor might collect information from you in a number of ways, for example:

• When they meet in the community
• When you telephone, email or write to them

When a councillor deals with your enquiry, the personal data they collect and use is ordinarily dependent on the enquiry. It may include but is not limited to:

• Name
• Postal address
• Contact details
• Details of the enquiry

In assisting you with specific issues, additional information may be required such as:

• Date of birth
• Financial information
• Medical information and/or health needs
• Details of family members

Who do we share your information with

In some cases, to enable councillors to deal with your issues, they may have to share your information with other organisations such as the Department for Work & Pensions, the NHS, or other bodies, such as schools, charities or other councillors. However, this will be done with your consent and knowledge.

However, there may be rare instances where councillors are required by law to share information and it is not be possible to tell you, such as a police investigation.

Councillors do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

To allow you to vote in elections. We are required by law to provide an electoral service.

In order for us to do this, you must provide your personal information to us.

The same applies if you work for us on elections or electoral registration.

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

GDPR Article 6(1)c - the council has to comply with a legal obligation.

The powers to do the above come primarily from the following legislation:

• Local Government Act 1972
• Representation of the People Act 1983
• Representation of the People Act 1985
• Representation of the People Act 2000
• Political Parties, Elections and Referendums Act 2000
• European Parliamentary Elections Act 2002
• Local Government Act 2003
• Electoral Administration Act 2006
• Electoral Registration and Administration Act 2013
• Representation of the People (England and Wales) Regulations 2001
• Representation of the People (Combination of Polls) (England and Wales) Regulations 2004
• Business Improvement Districts (England) Regulations 2004
• Review of Polling Districts and Polling Places (Parliamentary Elections) Regulations 2006
• Local Elections (Principal Areas) (England and Wales) Rules 2006
• Local Elections (Parishes and Communities) (England and Wales) Rules 2006
• Local Authorities (Referendums) (Petitions) (England) Regulations 2011
• Local Authorities (Conduct of Referendums) (England) Regulations 2012
• Local Authorities (Conduct of Referendums) (Council Tax Increases) (England) Regulations 2012
• Neighbourhood Planning (Referendums) Regulations 2012
• Representation of the People (Provision of Information Regarding Proxies) Regulations 2013
• Combined Authorities (Mayoral Elections) Order 2017

What types of information do we collect

In relation to individuals who are registered, or applying to be registered, to vote the service will process names, (current and former) addresses, dates of birth and nationalities of individuals.

For a limited period the service may also hold National Insurance numbers of individuals registered (or registering) to vote.

We collect your name, address, email address and telephone number. We might also collect your nationality, date of birth, national insurance number or the reason you might require a postal or proxy vote. We may require further evidence from you such as copies of your passport, marriage certificate or driving licence.

When you apply to register to vote, to verify your identity the data you provide will be processed by the Individual Electoral Registration Digital Service managed by the Cabinet Office. As part of this process your data will be shared with the Department of Work and Pensions and the Cabinet Office suppliers that are data processors for the Individual Electoral Registration Digital Service. You can found more information about this.

Where it is not possible to verify an elector’s identity via the Individual Electoral Registration Digital Service, there may be additional processing of personal data in respect of supplementary evidence of identity submitted by the applicant.

In relation to particular categories of elector (service voters, overseas electors, crown servants, etc) there may be additional information processed by the Service, for example, in relation to service voters information may be processed relating to type of service (army/navy/air force), rank, regiment and BFPO address.

Where an elector requests an absent vote (i.e. to vote by post or proxy) personal identifiers in the form of signatures and dates of birth will be processed. For postal voters redirection addresses will be collected and for proxy voters details of the electors’ nominated proxies will be processed.

At elections the service will process, in addition to the information relating to electors, information relating to candidates, candidate’s agents and individuals subscribing candidate’s nomination papers.

Personal data will be processed relating to staff employed by the service (including staff employed directly by the electoral registration officer or the returning officer). Such staff data can include an employee’s name, address, other contact details, national insurance number and bank details.

The service processes the following special category personal information:

• Race and ethnic origin, insofar as it may be possible for this to be inferred from nationality information
• Political opinions – such as information contained within subscribed nomination papers
• Health data – this may be contained within applications to vote by proxy

In limited circumstances the service will also process personal data relating to “criminal convictions and offences” (which under the Data Protection Act 2018 includes the alleged commission of offences) – for example the Electoral registration officer may receive a request to register to vote from a prisoner on remand or an application for anonymous registration may contain references to the alleged commission of offences by an identifiable third party. 

Who do we share your information with

Your personal data is shared securely with the following organisations where it is necessary and appropriate, or required by law, to do so.

• The British Library
• The returning officer
• The statistics board
• The Electoral Commission
• The Local Government Boundary Commission for England
• Elected representatives
• Election candidates
• Constituency political parties
• National political parties
• The council
• Police forces and similar agencies
• Public libraries and local authority archive services
• In relation to the edited/open version of the electoral register, to any person paying the statutory fee
• In relation to the full version of the electoral register, to government departments and other specified public bodies upon payment of the statutory fee
• In relation to the full version of the electoral register, to credit reference agencies upon payment of the statutory fee
• To members of the public inspecting the electoral register (please note that the full electoral register can only be inspected under supervision and extracts may only be taken by way of handwritten notes)

The electoral registration officer is legally obliged to provide absent voter information to:

• Elected representatives
• Election candidates
• Constituency political parties
• National political parties

The returning officer is legally obliged to publish certain personal information (such as that relating to election candidates and election agents) in the form of public notices.

The Electoral registration officer makes the marked versions of the electoral register and the absent voting lists (i.e. the registers and lists that indicate who has voted at a particular election or referenda) available for inspection in certain circumstances.  Copies may also be supplied, in certain circumstances, to:

• The Electoral Commission
• Elected representatives
• Constituency political parties
• National political parties
• Election candidates
• Police forces and similar agencies
• Government departments and other specified public bodies

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

The information governance (IG) team processes personal and special category data in order to: 

• Respond to requests made under access to information legislation including the Freedom of Information Act, Environmental Information Regulations, Data Protection Act and General Data Protection Regulation. 
• Investigate complaints and concerns about the councils handling of information 
• Investigate and take action on personal data breaches 
• Develop information governance policies, guidance and training for the council and its partners 
• Provide information governance advice and support to council Departments including developing data privacy impact assessment and data protection auditing 
• Deliver traded IG Services to local organisations 

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because the council has to comply with a legal obligation. In some circumstance we will have your explicit consent to do so for others it will be necessary in order for us to perform our statutory duties under the various UK legislation including but not limited to:

• Data Protection Act 2018 
• Freedom of Information Act 2000 
• Environmental Information Regulations 2004 
• General Data Protection Regulations 
• Local Government Act 

The IG team also processes personal and special category personal data in order to respond to requests for disclosure where:

Disclosure is required by law 

• In connection with legal proceedings 
• For the prevention of detection of crime 
• For the apprehension of prosecution of offenders 
• For the assessment and collection of tax or duty 

What types of information do we collect

• Names and contact information 
• Concerns or complaints including allegations about council employees 
• Any information within council records or data systems which may have been affected by a data breach, are the subject of a data protection complaint or that are being considered for disclosure
• Any details processed on behalf of organisations who buy our DPO service 
• CCTV Images/footage 

Who do we share your information with

We will keep our information safe and confidential but it may be shared where;

• It is required by law
• Any person may be at risk of harm if the information is not shared
• The interests in favour of disclosure outweigh any privacy impacts on individuals
• It is necessary to for legitimate interests of another party, for example law enforcement purposes or in connection with legal proceedings
• Other internal council departments in order to process requests for information
• External organisations such as police, health, Department for Work and Pensions, Information Commissioners Office where we have your consent or where we have a lawful basis to do so

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

Infusion is a market research and insight service operating within Blackpool Council. Infusion works with internal and external partners creating analytical products through research techniques including focus groups, workshops and surveys.

If there is a requirement for us to collect personal data this will be used to form further analysis and insight in the construction of internal and external analytical reports. The data may also be used to ensure surveys are weighted accordingly to represent overall or defined population figures and ensure that we comply with equalities legislation requirements.

Email and phone number data will only be used for quality assurance purposes as members of the Infusion team may contact those persons providing information in order to evaluate the data collection process.

We will always look to minimise the extent to which we collect personal data so that what we do collect is only relevant to the individual project requirements.

Full details of what is being collected, and why, will be made clear prior to each data collection exercise with consent for the use of this personal data being sought on each occasion.

What is our lawful basis

The lawful basis for the council to collect and use your personal information and special category information is because:

• you have given us clear consent.

What types of information do we collect

The majority of Infusion’s data collections are anonymised at the point of collection however we do, on occasion, collect personal data such as an individual’s name, address, postcode, email address and phone number alongside further details such as age, gender, ethnicity, religion and other socio-demographic information.

Who do we share your information with

Research findings will only be shared with the relevant internal and external clients. Personal data will be removed and anonymised prior to the dissemination and communication of any analytical findings.

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

We participate in the Cabinet Office's National Fraud Initiative: a data matching exercise to assist in the prevention and detection of fraud. We are required to provide particular sets of data to the Cabinet Office for matching for each exercise.

Data matching by the Cabinet Office is subject to a separate code of practice. It does not require the consent of the individuals concerned under current data protection legislation or the GDPR.

View further information on the Cabinet Office's legal powers and the reasons why it matches particular information.

For further information on data matching at Blackpool Council contact dataprotectionofficer@blackpool.gov.uk

What is our lawful basis

The lawful basis for the council to collect and use your personal information is because:

the council has to comply with a legal obligation.

The use of data by the Cabinet Office in data matching exercises is carried out with statutory authority under Part 6 of the Local Audit and Accountability Act 2014.

What types of information do we collect

The Cabinet Office is responsible for carrying out data matching exercises. Data matching involves comparing computer records held by one body against other computer records held by the same or another body to see how far they match. This is usually personal information.

Computerised data matching allows potentially fraudulent claims and payments to be identified.

Where a match is found it may indicate that there is an inconsistency which requires further investigation. No assumption can be made as to whether there is fraud, error or other explanation until an investigation is carried out.

Who do we share your information with

We are required to protect the public funds we administer. As a result, we may share information provided to us with other bodies responsible for auditing, or administering public funds, or where undertaking a public function, in order to prevent and detect fraud.

We do not transfer your information to a third country (that is a country outside of the EEA).

Why do we collect your information

The purpose of processing personal information is to procure goods and services for the council and/or its wholly owned companies. As part of the procurements exercise the council uses various information in order to evaluate the proposals received in response to a call for quotation/tender referring to exclusion and award criteria as set out in the invitation to tender (ITT) or invitation to quote (ITQ) documentation and award the contract to the best candidate in terms of the most advantageous tender.

Once a contract has been awarded the council monitors and reports social value claims on a system called Compliance Chain.

What is our lawful basis

The lawful basis under Article 6 of the UK General Data Protection Regulation (GDPR) is as follows:

• Article 6(1)(b) ‘processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.’

Special category data is not ordinarily processed for this purpose, therefore an Article 9 basis is not required.

What types of information do we collect

The following data categories are processed in response to a call for quotation/tender referring to exclusion and award criteria set out in the ITT or ITQ documents:

• Names and contact details of bidders, their staff or sub-contractors such as their name, address, telephone number and email addresses
• Bank account details
• Evidence of insurances held
• Details of any professional misconduct
• TUPE data (as applicable)
• Criminal activity/criminal record
• Evidence of the payment of social taxes
• CVs of staff proposed for the provision of the goods/services/works
• Copies of certificates of a different nature

Dependent on the nature of the procurement there may on occasion be other specific data categories required in the ITT or ITQ documentation.

In relation to monitoring and reporting social value claims, the following data categories are processed:

• Names and first part of post code
• Employment and training dates
• Images for case study purposes (consent based)

Who do we share your information with

The council may share personal information with the following parties as part of or as a result of a procurement exercise:

• Consultants commissioned by the council to assist with the procurement exercise
• Other councils in the event of joint procurement activity
• A wholly owned company of the council, in the event of either a joint procurement activity or if the council is acting as a data processor on behalf of the company
• Bodies charged with a monitoring or inspection task in application of EU/UK procurement law (e.g. internal audits, Crown Commercial Services, Central Procurement Unit)
• Publications will be on the find a tender service, on contracts finder and on the council’s website

Approved social value case studies may be shared with the consent of individuals as part of internal and/or external communications.