Privacy notices

On this page

  1. Introduction
  2. Who is responsible for your data
  3. Your rights
  4. Complaints
  5. Individual service privacy notices


When you provide us with your personal data we will tell you what we will be using it for (the purpose) and who it will be shared with, if this is appropriate. We will share your personal data within the council where it is appropriate to do this.

If the data we hold about you is more sensitive such as information about your racial or ethnic origin, your physical or mental health, your sexual health, or any offences, we will carefully consider the reason why we are sharing and we will only do this if it is to protect you, for your well-being or to provide you with services that will help you.

Where we can, we will ask you if we can share this type of data.We will only keep your personal data for as long as is necessary and we will dispose of it in a secure manner. The different retention periods for information are in our corporate retention schedule.

Blackpool Council corporate retention schedule 

Blackpool Council is under a duty to protect the public funds it administers, and to this end may use the information you have provided on forms for services such as benefits, council tax, licensing applications, creditors, HR and recruitment, care services or the housing waiting list, and for the prevention and detections of fraud.

We may also share this information with other bodies responsible for auditing or administering public funds for these purposes. For further information see Your data and the National Fraud Initiative page or contact

We are responsible for the public health service in Blackpool and use personal information that can identify individuals and anonymised information which does not identify individuals and where identification is not likely to take place. For more information on this see the birth and death data privacy notice.

When we share information we will only do this where the other agency or organisation has suitable measures and policies in place to protect your information. We do not share your information for marketing purposes without your permission.

Who Is responsible for your data?

Blackpool Council is the Data Controller for the personal information you have provided in this form. The council's data protection officer can be contacted at or by writing to Data protection officer, PO Box 4, Blackpool, FY1 1NA.

Your rights

You have a number of rights relating to the processing of your information, including the right to access the information we hold about you (via the  Subject Access Request) the right to erasure (the right to be forgotten) and the right to have inaccurate data corrected.

More information about your rights can be found on the council's website the  Information Commissioner's website or you can ask for information about these rights from the council's data protection officer.


If you are not happy with how the council has handled your personal information, you can complain to us to give us the opportunity to resolve this with you.

You should contact the data protection officer if you have a complaint.

Alternatively, you can complain to the Information Commissioner. Their contact details are: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Telephone: 0303 123 113 or by email to

Individual service privacy notices

Personal data includes information we hold for contacting you and processing the services you require.

Our individual service privacy notices are detailed below.

They provide information about how we use your information and we share it. If you do not see a privacy notice for the service we provide to you, please contact us and we will send you a copy.


Adult services

  • Adult safeguarding

  • Adult social care

  • Care and support

  • Client finances money management service

  • National data opt-out notice

  • Residential and non-residential social care financial assesments

  • Social care volunteer team

  • Use of your NHS number

Benefits and customer services

  • Advice team

  • Community Renewal Fund 

  • COVID financial support grant

  • COVID support self isolation payments

  • Customer feedback

  • Direct payments

  • Disabled Blue Badges

  • Discretionary housing payment and Council Tax reduction hardship scheme

  • Discretionary Support Scheme

  • Housing Benefit, Council Tax Reduction scheme or free school meals

  • Local restrictions support business grants

  • NOW Card

  • School uniform grants

  • Universal Support

Children and education

  • Blackpool Opportunity Area - Team around the school

  • Child employment performance licence

  • Children in need, child protection and children looked after by the local authority

  • Children's centres family registration

  • Children's centres - Groups

  • Children's services app

  • Early years and child care providers and parents of children claiming funded childcare

  • Elective home education service

  • Family group conference service

  • Family practitioners

  • For Baby's Sake (CSC)

  • HeadStart

  • Hospital education

  • Lancashire Regional Adoption Agency (RAA) 

  • Leaving care


  • Post 16 education, employment and training support

  • Pupil welfare service

  • Resilience coach team

  • School admissions - In year applications

  • School admissions - Routine admissions

  • School admissions - In year fair access referrals

  • School data

  • SEND service

  • SENDIASS (Special eucational needs and disability Information, advice and support services)

  • Virtual School

  • Youth offending

Council Tax and business rates

  • Business rates

  • Council Tax

Cultural services and libraries

  • Arts service including the Grundy Art Gallery

  • Heritage and arts services’ historic collections and new commissions

  • Library membership

  • Museum and heritage service

  • Volunteers - Heritage service

Data and research

  • Birth and death data

  • Infusion

  • National fraud initiative

Environmental and community

  • Beach patrol service

  • Bulky waste collection service

  • Community engagement

  • Community safety and anti social behaviour (ASB)

  • Commercial waste collection

  • Environmental enforcement

  • Environmental protection

  • Green waste collection service

  • Hate crime reporting

  • HWRC permit

  • Representations or objections to disposal of open space land

  • Rideability

  • Stray dog kennelling

  • Taxi Licensing – Hackney carriage and private hire vehicles, operators, vehicles and drivers

Public health

  • Coronavirus

  • Test and trace


  • Housing Options

Human resources and training

  • Accident forms

  • Chance2Shine work placement/Recruitment agency privacy notice

  • Employee vaccination data - Adult services and support staff

  • External attendees on our training courses

  • Ipool training

  • iPool training - External users

  • Positive Steps into Work

  • Recruitment

Legal, democracy and life events

  • Cemeteries and Crematorium

  • Coroner's service

  • Electoral services

  • Information governance team

  • Registration service

Marketing, communications and website

  • Blackpool Unlimited - Business support marketing

  • Photography, filming and recording

  • Visit Blackpool

  • Website

  • Your Blackpool emails

Sports and leisure

  • Leisure services