Universal Credit

Universal Credit is a new benefit for working age people who are out of work or on a low income and is administered by the Department of Work and Pensions (DWP). It replaces six main working age benefits with a single monthly payment.

The 6 main working age benefits it replaces are:

  • Income Based Job Seekers Allowance
  • Income Related Employment and Support Allowance
  • Income Support
  • Working Tax Credit
  • Child Tax Credit
  • Housing Benefit

Universal Credit will be paid directly into your bank account each month. Any help you get with your rent will be included in your monthly Universal Credit payment which means that you will be responsible for paying your rent to your landlord.

Claiming Universal Credit

Universal Credit is being introduced in stages, which means that it affects people at different times depending on their circumstances. If you already claim one of the six benefits that will eventually replace Universal Credit, you will continue to do so for now, and you will be invited to claim Universal Credit at some point in the future.

However if you are newly unemployed you may be able to apply for Universal Credit now.

Check the full list of eligibility criteria.

If you do not currently meet the eligibility criteria to claim Universal Credit and you need to claim another benefit you can find details here:

If you do meet the eligibility criteria for Universal Credit you will need to make a claim online.

Help and support

Help to apply

If you do not have access to a computer, or you need support to claim online, you can get help from the Job Centre or from the staff at your local Blackpool library.

Council tax

Universal Credit does not cover help towards your council tax so you will still need to apply to the council for this.

You can apply for council tax reduction online.

Please note that failure to apply for council tax reduction means that you will have to pay your council tax in full.

Advance payments

If you are awarded Universal Credit, you can apply for an advanced payment to help you manage the transition to monthly payments. You must apply for this through the Job Centre on 0845 6000 723 or 0345 6000 723.

If you are awarded an advance, your monthly payments will be reduced to make up for this.

More information

Find out more information about Universal Credit


What to do if your tenant is on Universal Credit and is in arrears with their rent.